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Indeed

YOGA INSTRUCTOR

We are looking for yoga instructors from Nascor Formación to conduct workshops for the elderly group in various centers in Mallorca. Type of position: Fixed-term discontinuous contract Contract duration: 8 months Salary: 18.00€ per hour Work location: Onsite employment

J27C+C2 Sant Joan, Spain

€ 18/hour

Contact Center Executive - Italian64521302537346121

Indeed

Contact Center Executive - Italian

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About us: HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. Job description We are seeking a Global Contact Center Executive to join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions: delivering unique holiday experiences to our customers. Role Overview The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. The goal is to address client needs efficiently and effectively. Key Responsibilities* Engage with callers in a professional and enthusiastic manner, representing HBX Group with excellence. * Provide accurate and helpful information in response to client inquiries. * Document all call activity clearly and accurately in the Back Office system. * Respond promptly and precisely to online and email requests. * Monitor and manage bookings, including reservations, special requests, amendments, and cancellations. * Escalate issues appropriately, following Contact Center protocols. * Maintain high standards of service quality and professionalism. * Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). * Adhere to all company policies and procedures. * Follow assigned schedules and adapt to changes based on call volume. Required Skills and Qualifications* Strong customer service orientation and active listening skills. * Proficiency in English and Italian (spoken and written). * Excellent verbal and written communication, with attention to grammar and clarity. * Problem\-solving mindset with persistence in resolving issues accurately and efficiently. * Ability to follow detailed instructions independently. * High attention to detail and adaptability. * Consistent focus and enthusiasm throughout the work shift. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Negotiable Salary

F&B Administrator - Four Seasons Resort Mallorca at Formentor64521261623809122

Indeed

F&B Administrator - Four Seasons Resort Mallorca at Formentor

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island. **About the role** The Food \& Beverage Administrator provides essential administrative and clerical support to the F\&B leadership team, ensuring the smooth operation of the department. This role is responsible for handling daily office tasks, maintaining accurate records, coordinating schedules, and assisting with communication between outlets and management. Acting as the organizational backbone of the F\&B department, the Administrative Assistant helps streamline processes, supports financial tracking, and contributes to the overall efficiency of the operation. **What you will do** * Responsible for completing all administrative duties competently, efficiently, thoroughly, and in a timely manner to the support the Food and Beverage Division of the Resort. * Prepare accurate written correspondence including letters, contracts, reports, schedule of events, printed menus, and e\-mails using MS Word, MS PowerPoint, and MS Excel. * Maintain the back offices and storage areas in all aspects of stocking and cleanliness * Work in an efficient and professional manner while maintaining a positive attitude * Use OpenTable when taking reservations and when checking on current or future reservations; ensure accuracy when entering data into OpenTable * Assist in inquiries about catering and banquets and special events. Assist the banquets teams with menus, tags and any needs for the events. * Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Food \& Beverage. * Maintain files, schedules, and calendars for F\&B Management Team; coordinate, set and confirm interviews and appointments. * Assist in completing special projects which may include marketing, menus or other assigned duties; maintain and order office supplies. * Be fully conversant with the geographical layout of the operation and to know the exact whereabouts of all operational equipment * This position may also respond to inquiries and problems in an efficient, courteous and professional manner * Complete any other task as assigned by management * Maintain an inventory of all standard department supplies and printed materials * Participate in scheduled departmental and administrative meetings as requested * Make notes in the F\&B meetings **What you bring** * Previous administrative experience preferably in a hospitality or restaurant related field or other equivalent experience. * Requires working knowledge of food and beverage operations in a fast paced Food and Beverage environment * Ability to operate computer equipment and proficient in all Microsoft programs to include but not limited to: PowerPoint, Word, Excel, Outlook. * Works well under pressure, requires multitasking and being a team player. * A strategic thinker with exceptional organizational skills. * This role has direct contact with guests and as such, good communication skills are a necessity. * Legal authorization to work in Spain. **Work Experience:** 2 Years **Degree** : Professional /Technician **Languages** : Spanish / English **Language Ability** : High **What we offer:** * Competitive Salary, wages, and a comprehensive benefits package. * Excellent Training and Development opportunities. * Complimentary Accommodation at other Four Seasons Hotels and Resorts. * Complimentary Dry Cleaning for Employee Uniforms. * Complimentary Employee Meals. * Discounts at our hotel restaurants. * Discounts on local services. * Possibility of accommodation and transportation to work (at a reduced cost). **Schedule \& Hours:** Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).

J27C+C2 Sant Joan, Spain

Negotiable Salary

Indeed

Cleaner

We are looking for staff to carry out cleaning tasks. Previous experience in cleaning various spaces such as buildings, offices, commercial premises, and common areas is preferred. Knowledge of different chemical products and cleaning supplies will be positively valued. Additionally, having a Basic General Education diploma or ESO qualification will be considered a plus. Responsibilities will include cleaning the interior areas of the facilities, covering floors, ceilings, walls, and furniture. For this purpose, both traditional tools such as brooms and mops, as well as easy-to-operate electromechanical equipment, will be used. The position offers a working schedule of 30 hours per week, distributed from Monday to Friday between 14:00 and 20:00 hours, with an indefinite contract.

Plaça Espanya, 62, 07620 Llucmajor, Illes Balears, Spain

Negotiable Salary