**Job Posting: Customer Assistance Agent (Part-Time)** A leading company in the **high-security sector** is seeking to hire a **Customer Assistance Agent** to strengthen its customer service team. **Main Responsibilities:** * In-person and/or telephone customer support and assistance. * Handling inquiries, incidents, and information requests. * Using computer tools and internal management systems. * Maintaining professional conduct aligned with the standards of a high-security company. **Requirements:** * High proficiency in **English and Catalan** (mandatory). * Solid knowledge of **computer science** and digital tools. * **Availability** to work part-time, including **Saturdays and certain public holidays**. * Excellent **customer-facing skills** and customer orientation. * **Professional appearance** and demeanor. * Prior experience in customer service or security environments is an asset. **We Offer:** * A **part-time contract**. * The opportunity to join a stable and prestigious company in the security sector. * Initial training and prospects for professional development. Interested candidates may submit their updated CV, indicating their availability. Position Type: Part-time, Permanent Contract Salary: Starting from €12.00 per hour Work Location: On-site