




Summary: The Client Overrides Analyst manages supplier payment term changes to Virtual Credit Card payments, ensuring accuracy, compliance, and smooth transitions. Highlights: 1. Manage end-to-end process for suppliers transitioning to VCC payments 2. Act as main point of contact for internal stakeholders 3. Work within an innovative, engaging and multicultural environment HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.**JOB DESCRIPTION:** -------------------- **About Us** We are a global technology‑driven travel organisation, connecting and empowering the world of travel through innovative solutions. Our mission is to deliver exceptional value to our partners by combining technology, data, and people with a *global approach, local touch* mentality.**Role Overview** ----------------- The Client Overrides Analyst is responsible for managing and coordinating supplier payment term changes as they transition from existing payment methods to Virtual Credit Card (VCC) payments at the booking level. This role ensures all transitions are accurate, compliant, and completed with minimal disruption to internal processes or supplier relationships.**Key Responsibilities** ------------------------ * Manage the end‑to‑end process for suppliers transitioning to VCC payments. * Conduct initial reviews to confirm there are no outstanding debtor balances requiring clearance or reconciliation prior to transition. * Engage with relevant internal departments to ensure alignment and smooth execution of each transition. * Act as the main point of contact for internal stakeholders throughout the process. * Verify the accuracy and completeness of all initial requests received for payment method changes. * Perform additional checks as needed to ensure a compliant and risk‑free migration to VCC payments. * Maintain clear documentation of all checks, actions, and communications related to each transition. * Escalate issues or discrepancies promptly to ensure timely resolution. **Skills \& Experience** ------------------------ * Strong attention to detail with excellent organisational and verification skills. * Experience in payment processes, supplier management, finance operations, or a similar administrative role. * Ability to coordinate effectively across multiple internal teams. * Strong communication skills and confidence managing process\-driven task *At HBX Group, we believe that diversity drives innovation and makes travel a force for good.* *We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference* You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.


