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Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \\- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\n\n\n**About the job**\n\n\n\nBased at Mandarin Oriental Punta Negra, Mallorca, as the Housekeeping Attendant, you will be responsible for cleaning and maintaining guest rooms, ensuring they meet the hotel’s luxury standards.\n\n\n**As Housekeeping Attendant, you will be responsible for the following duties:**\n\n\n* To clean and maintain guest rooms, ensuring they meet the hotel’s luxury standards.\n* To make beds, replace linens, and replenish amenities, following the relevant guidelines.\n* To dust, vacuum, mop, and sanitize all areas of the guest rooms.\n* To report any maintenance issues to the Floor Supervisor for immediate action.\n* To respect guest privacy, following the \"Do Not Disturb\" policy and handling guest belongings with care.\n* To follow hygiene, safety, and sanitation protocols, ensuring a clean and secure work environment.\n* To use cleaning supplies responsibly, adhering to sustainability and cost\\-control measures.\n* To perform any other reasonable duties as required by the Executive Housekeeper.\n* Contribute to the hotel’s sustainability initiatives by ensuring the proper separation and handling of waste, and by supporting the established environmental policies.\n\n\n**As Housekeeping Attendant, we expect from you:**\n\n\n\nExperience and education\n\n\n* Previous experience in the same role is preferred.\n\n\nTechnical Skills\n\n\n* Willingness and flexibility to work in shifts (day, afternoon, and night).\n* Basic communication skills in Spanish and English.\n* Professional appearance, adhering to hotel grooming standards.\n\n\n**Our commitment to you**\n\n* Learning \\& Development. 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Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\n\n\n\nMandarin Oriental Hotel Group is the award\\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\\-edge of luxury experiences.\n\n\n\nSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \\- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\n\n\n**About the job**\n\n\n\nBased at Mandarin Oriental Punta Negra, Mallorca, as the Housekeeping Supervisor, you will be responsible for inspecting guests 'rooms ensuring high standards of cleanliness and service.\n\n\n**As Housekeeping Supervisor, you will be responsible for the following duties:**\n\n\n* To supervise and inspect guest rooms, corridors, and public areas, ensuring they meet luxury service standards.\n* To monitor and ensure adherence to SOPs and LQA standards.\n* To coordinate daily housekeeping operations, assigning rooms and tasks to attendants.\n* To monitor room status updates, working closely with the Front Office to ensure timely check\\-ins and check\\-outs.\n* To report maintenance and repair needs, ensuring room functionality and guest comfort.\n* To conduct daily briefings with the housekeeping team, communicating priorities and expectations.\n* To perform any other reasonable duties as required by the Executive Housekeeper.\n\n\n**As** **Housekeeping Supervisor****, we expect from you:**\n\n\n\nExperience and education\n\n\n* Minimum 1\\-2 years of experience in Housekeeping within a luxury hotel or high\\-end hospitality environment, with at least 1 years in a supervisory position.\n\n\nTechnical Skills\n\n\n* Effective communication skills in English and Spanish (additional languages are a plus).\n* Flexibility to work shifts, including evenings, weekends, and holidays.\n* Well\\-groomed appearance and adherence to the hotel's grooming standards.\n* Familiarity of luxury housekeeping standards, cleaning procedures and guest service expectations.\n* An independent and proactive approach.\n\n\n**Our commitment to you**\n\n* Learning \\& Development. 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Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\n\n\n\nMandarin Oriental Hotel Group is the award\\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\\-edge of luxury experiences.\n\n\n\nSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \\- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\n\n\n\nAbout the job\n\n\n\nBased at Mandarin Oriental Punta Negra, Mallorca, as the Kids Club Supervisor, you will be responsible for responsible for overseeing the daily operations of the Kids Club, ensuring exceptional guest satisfaction and a safe, engaging environment. You will also support staff training, monitor inventory, and collaborate with other departments to enhance the Kids Club experience. Additionally, you will track program success, manage revenues, and uphold hotel standards to make the Kids Club a key attraction.\n\n\n\nAs Kids Club Supervisor, you will be responsible for the following duties:\n\n\n\n* Manage the operations of the Kids Club to ensure the highest levels of guest satisfaction, including assisting at the reception area when needed.\n* Address guest concerns promptly, following correct reporting procedures and ensuring follow\\-up to guarantee guest satisfaction.\n* Develop engaging and creative activities that highlight the best cultural, sporting, and local offerings in the area.\n* Ensure that any outsourced services meet the hotel’s maintenance and quality standards.\n* Maintain comprehensive knowledge of all hotel products and services, with a particular focus on Kids Club activities.\n* Execute the Kids Club activity programme effectively, ensuring a safe environment and the use of proper safety techniques.\n* Monitor and evaluate the success of activities through participation numbers and guest feedback, making necessary adjustments to maintain fun, engaging, and high\\-quality programs.\n* Collaborate with the Concierge team to provide guests with clear and accurate information about events and activities offered by the hotel.\nAs Kids Club Supervisor, we expect from you:\n\n\n\nExperience and education\n\n\n\n* Secondary education with a specialization in Child Education is required.\n* A minimum of 2 years’ experience working with children in a hotel or resort environment.\n* Pediatric First Aid and CPR certification is required.\nTechnical Skills\n\n\n\n* Fluency in both written and spoken Spanish and English is required. Any additional language is a plus.\n* A flexible attitude paired and a good sense of humour.\n* Strong communication skills and a natural team leader.\nOur commitment to you\n\n\n\n* Learning \\& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\n* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \\#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\n* Health \\& Colleague Wellness. Finding the right work\\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\nWe’re Fans. 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Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\n\n\n\nMandarin Oriental Hotel Group is the award\\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\\-edge of luxury experiences.\n\n\n\nSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \\- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\n\n\n\nAbout the job\n\n\n\nBased at Mandarin Oriental Punta Negra, Mallorca, as the Laundry Supervisor, you will be responsible for overseeing the washing, dry cleaning, and pressing of guest laundry according to hotel standards. You will manage the laundry team to ensure efficient operations, maintain quality control, and uphold hygiene and safety protocols.\n\n\n\nAs Laundry Supervisor, you will be responsible for the following duties:\n\n\n\n* Oversee the dry cleaning and pressing of guest laundry according to hotel standards.\n* Inspect linens and guest laundry for stains or damages, ensuring appropriate stain removal techniques are applied.\n* Supervise the operation and maintenance of laundry machines, promptly reporting any malfunctions to management.\n* Ensure compliance with hygiene, safety, and environmental regulations, maintaining a clean and secure work environment.\n* Maintain cleanliness and organization of the laundry area, ensuring adherence to hygiene standards.\n* Manage uniform distribution and collection, ensuring staff uniforms are properly maintained; report any quality issues to management.\n* Enforce safety procedures when handling chemicals and operating machinery, minimizing risks.\n* Monitor the responsible use of cleaning supplies, promoting sustainability and cost\\-control measures.\n* Lead and coordinate the laundry team, providing training, guidance, and motivation.\n* Perform any other reasonable duties as assigned by the Laundry Manager or Executive Housekeeper.\nAs Laundry Supervisor, we expect from you:\n\n\n\nExperience and education\n\n\n\n* Previous experience in a supervisory role within laundry operations is preferred, ideally in a 5\\-star luxury hotel.\nTechnical Skills\n\n\n\n* Strong knowledge of laundry processes, equipment operation, stain removal, and quality control at luxury hotel standards.\n* Willingness and flexibility to work in shifts (day, afternoon, and night).\n* Basic communication skills in Spanish. Knowledge of English is preferred.\n* Professional appearance, adhering to hotel grooming standards.\nOur commitment to you\n\n\n\n* Learning \\& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\n* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \\#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\n* Health \\& Colleague Wellness. Finding the right work\\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\nWe’re Fans. 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Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\n\n\n\nMandarin Oriental Hotel Group is the award\\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\\-edge of luxury experiences.\n\n\n\nSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \\- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\n\n\n**About the job**\n\n\n\nBased at Mandarin Oriental Punta Negra, Mallorca, as the Laundry Attendant, you will be responsible for washing, dry cleaning and pressing the guest laundry as per the hotel standards.\n\n\n**As Laundry Attendant, you will be responsible for the following duties:**\n\n\n* To dry clean and press the guest laundry as per the hotel standards.\n* To inspect linens and guest laundry for stains or damages, applying appropriate stain removal techniques.\n* To operate and maintain laundry machines, reporting any malfunctions to the Laundry Manager.\n* To ensure compliance with hygiene, safety, and environmental regulations, maintaining a clean and secure work environment.\n* To maintain cleanliness and organisation of the laundry area, ensuring compliance with hygiene regulations.\n* To assist with uniform distribution and collection, ensuring staff have properly maintained attire. If quality drops, ensure it is highlighted to management.\n* To follow safety procedures when handling chemicals and operating machinery, minimising risks.\n* To use cleaning supplies responsibly, adhering to sustainability and cost\\-control measures.\n* To perform any other reasonable duties as required by the Laundry Manager.\n\n\n**As Laundry Attendant, we expect from you:**\n\n\n\nExperience and education\n\n\n* Previous experience in the same role is preferred.\n\n\nTechnical Skills\n\n\n* Willingness and flexibility to work in shifts (day, afternoon, and night).\n* Basic communication skills in Spanish. Knowledge of English is preferred.\n* Professional appearance, adhering to hotel grooming standards.\n\n\n**Our commitment to you**\n\n* Learning \\& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\n* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \\#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\n* Health \\& Colleague Wellness. Finding the right work\\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\n\n\n**We’re Fans. 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Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\n\n\n\nMandarin Oriental Hotel Group is the award\\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\\-edge of luxury experiences.\n\n\n\nSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \\- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\n\n\n\nAbout the job\n\n\n\nBased at Mandarin Oriental Punta Negra, Mallorca, as the Kids Club Manager, you will be responsible for the overall management and strategic development of the Kids Club. You will lead a team, oversee daily operations, ensure exceptional guest satisfaction, and create a safe, inspiring, and engaging environment for children. You will also be responsible for staff training and development, budget management, program innovation, and interdepartmental collaboration to enhance the Kids Club experience.\n\n\n\nAs Kids Club Manager, you will be responsible for the following duties:\n\n\n\n* Lead and manage the Kids Club team to ensure the highest standards of service, guest satisfaction, kids' engagement and security.\n* Oversee daily operations of the Kids Club, including staffing, scheduling, inventory management, and quality control.\n* Address guest concerns promptly, following correct procedures and ensuring follow\\-up to guarantee satisfaction.\n* Develop and implement innovative activities and programs that highlight the best cultural, sporting, wellness and local offerings.\n* Ensure that all safety procedures and hotel standards are consistently applied and maintained.\n* Track program success through participation metrics, guest feedback, and performance, making strategic adjustments as needed.\n* Collaborate with other departments to communicate activities and events effectively to guests.\n* Maintain comprehensive knowledge of all hotel products and services, with particular focus on Kids Club offerings.\nAs Kids Club Manager, we expect from you:\n\n\n\nExperience and education\n\n\n\n* Secondary education with a specialization in Child Education is required.\n* Minimum of 3–5 years’ experience working with children in a hotel or resort, with at least 1–2 years in a supervisory or managerial role.\n* Pediatric First Aid and CPR certification is required.\nTechnical Skills\n\n\n\n* Fluency in both written and spoken Spanish and English is required. Any additional language is a plus.\n* Strong leadership and communication skills.\n* Flexible, proactive, and creative, with a good sense of humour.\n* Ability to develop and motivate a team, ensuring engagement, training, and performance.\nOur commitment to you\n\n\n\n* Learning \\& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\n* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \\#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\n* Health \\& Colleague Wellness. Finding the right work\\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\nWe’re Fans. 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Your mission is to maximize marketing efficiency and ROI through intelligent use of data, automation, and continuous experimentation.\n\n**Key Responsibilities:**\n\n* Activate audiences, predictive models, and multichannel synchronizations to maximize conversion, efficiency, and return on investment.\n* Build and optimize complex customer journeys that respond in real time to customer behavior and context.\n* Ensure integrations, data flows, and API connections that keep the Martech ecosystem robust and operational.\n* Produce technical documentation, naming standards, audience taxonomies, and best practices, while supporting and training Marketing and Data teams.\n\n**What will make you successful in this role:**\n\n* Solid knowledge of Salesforce Marketing Cloud: Enables you to build robust automations, advanced personalizations, and high-impact customer journeys.\n* Experience with tag managers, pixels, and CMPs: Because measurement, consent management, and traceability are essential for efficient campaigns and well-orchestrated journeys.\n* Paid Media: Management and optimization across Google Ads, Meta Ads, LinkedIn Ads, and DV360; configuration of audiences, retargeting, and exclusion lists.\n* Measurement and tracking: GA4, GTM (client-side and preferably server-side), UTM, Conversion APIs, Enhanced Conversions; interpretation of funnels and attribution.\n* Integrations: REST/SOAP APIs, JSON, SFTP, webhooks; field mapping and data normalization.\n* Analytical capability: Enables you to understand performance, improve ROAS/CPA, and propose data-driven optimizations.\n* Proficiency in integrations and APIs: Helps you connect systems, ensure data quality, and maintain the 360-degree view that makes true personalization possible.\n* Experience working with CDPs: Critical to ensuring intelligent activations, effective segmentation, and scalable cross-channel audiences.\n* Intermediate SQL knowledge: Essential for validating data quality, building segments, and ensuring activations are based on reliable data.\n* Technical collaboration with multidisciplinary teams: Allows you to excel in an environment where Martech, Data Science, Paid Media, CRM, and IT work in alignment.\n* Additional experience in advanced orchestrations and A/B testing (desirable): Adds value in creating more precise journeys and personalized experiences with quantifiable impact.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766572421000","seoName":"martech-specialist-cdp-marketing-automation","supplement":null,"author":{"type":"author","userId":"796394140476067872","name":"David Muñoz","avatar":"https://uspic2.ok.com/post/image/2e6ad626-dadd-4031-800c-25b40dbf6a1a.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-son-servera/cate-testing-quality-assurance/martech-specialist-cdp-marketing-automation-6484126997952112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cc091cba-502f-4f6d-bdd7-0ebdafe9b902","sid":"67269db9-6b38-4ac8-879d-15b1954c8702"},"attrParams":{"summary":null,"highLight":["You will work with Salesforce Marketing Cloud and CDP","Flexibility: flexible working hours and 2 days of remote work per week","High-impact projects in integrations and automations"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Llucmajor,Illes Balears","unit":null}]},"addDate":1766572421714,"categoryName":"Testing & Quality Assurance","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4243","location":"Plaça Espanya, 62, 07620 Llucmajor, Illes Balears, Spain","infoId":"6484126645862512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Business Analyst CRM","content":"**Description:**\n----------------\n\n\nIn this role, you will have the opportunity to translate business needs into clear, efficient, and strategically aligned CRM solutions for a global airline. Your work will directly impact internal operations and customer experience throughout the entire customer lifecycle with Air Europa.\n\n\nYou will join the CRM team within a collaborative and continuously improving environment, where functional quality, coordination with IT, and business vision are key to delivering robust and sustainable solutions.\n\n**Benefits of working with us:**\n\n* Real functional impact: You will participate in defining and evolving strategic CRM functionalities, with the ability to analyze, propose, and improve key business processes.\n* Professional stability: A permanent contract with a leading airline, offering a clear long-term vision of growth and digital transformation.\n* Collaborative and cross-functional environment: You will work closely with IT, business, and functional expert teams, actively participating in decision-making.\n* Agile methodologies in real projects: You will contribute to defining, prioritizing, and tracking agile developments aligned with business objectives.\n* Flexibility and work-life balance: Flexible working hours from Monday to Friday, plus the possibility of remote work for 2 days per week.\n* Work at Air Europa’s headquarters in Llucmajor, in a professional and well-structured environment.\n* Flight benefits: Air Europa tickets—and those of partner airlines—for yourself, your family, and friends, as well as additional benefits and discounts.\n\n**Job Mission:**\n\nYou will ensure that the CRM system evolves coherently with the business strategy, translating functional requirements into clear, viable, and high-quality solutions. You will play a key role in ensuring the proper definition, validation, and tracking of functionalities, incidents, and improvements—contributing to more efficient operations and an enhanced experience for both customers and internal teams. Your work will make CRM processes more robust, aligned, and value-driven, facilitating decision-making and continuous improvement.\n\n**Key Responsibilities:**\n\n* Define and document CRM functionalities, ensuring alignment with the business’s strategic objectives.\n* Analyze CRM incidents and enhancements, assess their impact, and propose viable functional improvements.\n* Coordinate the definition, validation, and testing of user stories with IT and business teams, ensuring quality and consistency.\n* Facilitate refinement sessions and actively participate in sprint planning, ensuring appropriate prioritization and execution of developments.\n\n**What will make you successful in this position:**\n\n* Experience in CRM projects: Enables you to understand processes, anticipate impacts, and deliver business-aligned functional solutions from day one.\n* Knowledge of CRM platforms (Salesforce, Pega, Dynamics, or similar): Essential for evaluating functionalities, defining improvements, 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We’re the leading beverage alcohol company in every region of the world, including internationally\\-recognised brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker. And this is your opportunity to create new ways to share and celebrate our truly iconic products across the globe.\nWith us, character is everything. So if you share our sense of adventure, you’ll have the chance to learn a huge range of skills, and build an exceptional career with us.\nAbout the role\nAs a Sales Distribution Manager you will handle and develop Wholesalers (W/S) accounts in the designated area of Balearic Islands in order to deliver the profit, volume, sales driver and brand building, expressed in the commercial plan. You ‘ll be developing compelling customer propositions that unlock growth opportunities and improve the balanced profit delivery. \n\nIn this role, you 'll:* Develop the area coverage/contact plan to guarantee delivery of targets expressed in the commercial plan.\n* Drive of maximum Return of Investment (ROI) from allocated area (through commercial proposals).\n* Monitor and follow up on brilliant execution through regular and consistent coverage plan within outlets.\n* Manage relationships (commercial agreements according to policy, implementation of agreements, exploration of opportunities).\n* Detailed tracking and monitoring of financial performance.\n* Be responsible for governing depletions and stock data.\n* Monthly forecast review (Anaplan)\n* Closure of aging debt (collections).\n* Action on tailor made activation and detailed elements of activity execution.\n* Continuous customer contact/network plan within your area.\n* Identify opportunities for new business development in your area.\n* Accurate and timely approval of rebates, invoice claims and deductions.\n* Strong ownership of the day\\-to\\-day customer relationship through effective negotiation, persuasion and conflict management/resolution skills.\n* Ability to understand customer requirements and match these to specific Diageo propositions.\n* Implementation of plan actions with particular focus on preparation (product prioritization, NSV, debts etc.)\n* Excellent collaboration with Outlet Developers and effective information flow within the team regarding Sell Out, Stocks, opportunities, competition etc.\n* Ongoing \\& effective cross\\-functional partnership to deliver comprehensive performance\n\n\nAbout you* Experience in a Sales department of FMCG \\- On Trade Channel experience is a big plus.\n* Excellent relationship\\-building skills, confident, honest and solid communication, team\\-playing, innovative thinking, results\\-orientation, trustful, high energy and drive, extraordinary negotiations skills, good prioritization\n* P\\&L literacy \\- strong numerical and analytical skills\n* Comfort in using MS Office (especially excel)\n* Fluent in Spanish and an intermediate level of English\n* Highly analytical\n* To be based desirably in Girona, other option can be Barcelona\n\n\nWorking with us\nFlexible Working:\nFlexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.\nRewards \\& Benefits:\nWe recognise and value performance, offering our people a highly competitive Rewards and Benefits package such as:* Modern work life balance policies and wellbeing activities.\n* Employee Assistance Programme.\n* Wellhub (Gympass).\n* Incentive plan that rewards you for delivering phenomenal performance.\n* Our product discounts.\n* Health insurance.\n* Life and accident insurance coverage.\n* Industry leading functional and leadership capability trainings.\n* Tools for the job like company car.\n\n\nDiversity:\nOur purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.\nWe embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.\nOur ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.\nFeel inspired? 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Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\n\n\n\nMandarin Oriental Hotel Group is the award\\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\\-edge of luxury experiences.\n\n\n\nSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \\- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\n\n\n\nAbout the job\n\n\n\nBased at the Mandarin Oriental Punta Negra, Mallorca, the Waiter/Waitress is responsible for performing all operational tasks and duties within the outlet under the guidance of managers and supervisors. The role’s primary objective is to serve food and beverages efficiently while ensuring every guest experiences exceptional service and leaves delighted.\n\n\n\nAs Waiter/Waitress, you will be responsible for the following duties:\n\n\n\n* Have a thorough understanding of the outlet’s concept and food \\& beverage offerings and be able to clearly communicate them to guests.\n* Prepare mise en place for each shift and maintain cleanliness and organization throughout service, including polishing and assembling equipment.\n* Deliver attentive, efficient, and personalized service by understanding and anticipating guest requirements.\n* Properly present all dishes and beverages in line with hotel and outlet standards, and up\\-sell services and products to enhance guest experience and revenue.\n* Assist with stock handling, including linen, beverages, and other supplies, ensuring proper storage and organization.\n* Maintain outlet equipment and utensils in excellent condition through careful day\\-to\\-day handling and completion of side duties as assigned.\n* Communicate guest preferences, allergies, or special requests to management and kitchen colleagues, and keep product knowledge up to date.\nAs Waiter/Waitress, we expect you:\n\n\n\nExperience and education\n\n\n\n* Hold a degree in Hospitality Management or a related field.\n* Have 1–2 years’ experience in a similar role (preferred).\n* Experience in luxury hospitality is highly desirable.\nTechnical Skills\n\n\n\n* Strong knowledge of luxury hospitality standards and ability to deliver service at the highest level.\n* Excellent communication skills, able to interact seamlessly with guests, colleagues, and supervisors.\n* Attentive to guest needs, with the ability to anticipate expectations and create memorable experiences.\n* Team\\-oriented mindset, cooperating and supporting colleagues to maintain smooth operations.\n* Awareness of health, safety, and hygiene standards in all service areas.\n* Familiarity with POS systems and standard service procedures is an advantage.\nOur commitment to you\n\n\n\n* Learning \\& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\n* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \\#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\n* Health \\& Colleague Wellness. Finding the right work\\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\nWe’re Fans. Are you?","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766572204000","seoName":"waiter-waitress","supplement":null,"author":{"type":"author","userId":"796394140476067872","name":"David Muñoz","avatar":"https://uspic2.ok.com/post/image/2e6ad626-dadd-4031-800c-25b40dbf6a1a.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-son-servera/cate-help-desk-it-support/waiter-waitress-6484124217830712/","localIds":"1473","cateId":null,"tid":null,"logParams":{"tid":"82386ebb-f692-4a9c-bed6-28e3a90978ae","sid":"67269db9-6b38-4ac8-879d-15b1954c8702"},"attrParams":{"summary":null,"highLight":["Serve food and beverages with exceptional service","Maintain cleanliness and organization in outlet","Opportunities for learning and career development"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Joan,Balearic Islands","unit":null}]},"addDate":1766572204518,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"J27C+C2 Sant Joan, Spain","infoId":"6484124212889812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"F&B Supervisor","content":"Mandarin Oriental Punta Negra, Mallorca is looking for a F\\&B Supervisor to join our Food \\& Beverage Team.\n\n\n\nAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\n\n\n\nMandarin Oriental Hotel Group is the award\\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\\-edge of luxury experiences.\n\n\n\nSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \\- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\n\n\n\nAbout the job\n\n\n\nBased at the Mandarin Oriental Punta Negra, Mallorca, as the F\\&B Supervisor is responsible for overseeing daily restaurant operations, supervising the service team, ensuring exceptional guest experiences, maintaining high service standards, and supporting smooth coordination between front\\-of\\-house and kitchen teams.\n\n\n\nAs F\\&B Supervisor, you will be responsible for the following duties:\n\n\n\n* Leading and supporting the team to ensure smooth, guest\\-focused service across all outlets.\n* Providing guidance, feedback, and training to develop team skills and performance.\n* Delivering attentive, professional service and creating memorable guest experiences.\n* Maintaining excellent product knowledge and promoting food, beverage, and service offerings.\n* Upholding Mandarin Oriental’s high standards of service, hygiene, and cleanliness.\n* Ensuring accurate accounting and adherence to operational procedures.\n* Taking ownership of problem\\-solving and supporting the team in daily challenges.\n* Stepping in for Restaurant Management when needed and prioritizing personal performance and development.\nAs F\\&B Supervisor, we expect you:\n\n\n\nExperience and education\n\n\n\n* Degree in Hospitality Management or related field.\n* 2–3 years’ experience in a similar role, ideally in luxury hospitality.\n* Proven experience leading and developing teams in Food \\& Beverage.\nTechnical Skills\n\n\n\n* Efficiently manage staffing, shift planning, and daily operational needs.\n* Maintain high standards in menu presentation, table setup, and overall service flow.\n* Handle guest enquiries and complaints professionally, escalating when necessary.\n* Support training and on\\-the\\-job coaching, including role\\-play exercises, to develop team skills and foster a positive work environment.\n* Communicate clearly and proactively with colleagues and management to ensure smooth operations.\nOur commitment to you\n\n\n\n* Learning \\& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\n* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \\#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\n* Health \\& Colleague Wellness. Finding the right work\\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\nWe’re Fans. Are you?","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766572204000","seoName":"food-and-beverage-supervisor","supplement":null,"author":{"type":"author","userId":"796394140476067872","name":"David Muñoz","avatar":"https://uspic2.ok.com/post/image/2e6ad626-dadd-4031-800c-25b40dbf6a1a.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-son-servera/cate-help-desk-it-support/food-and-beverage-supervisor-6484124212889812/","localIds":"1473","cateId":null,"tid":null,"logParams":{"tid":"73d29ef7-1f8d-4aec-9fa7-e3134831879e","sid":"67269db9-6b38-4ac8-879d-15b1954c8702"},"attrParams":{"summary":null,"highLight":["Lead F&B team in luxury hotel","Ensure exceptional guest experiences","Promote food and beverage offerings"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Joan,Balearic Islands","unit":null}]},"addDate":1766572204131,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"J27C+C2 Sant Joan, Spain","infoId":"6484124211021112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Pastry Chef","content":"Mandarin Oriental Punta Negra, Mallorca is looking for a Pastry Chef to join our Culinary Team.\n\n\n\nAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.\n\n\n\nMandarin Oriental Hotel Group is the award\\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\\-edge of luxury experiences.\n\n\n\nSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \\- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.\n\n\n\nAbout the job\n\n\n\nBased at Mandarin Oriental Punta Negra, Mallorca, as Pastry Chef you will be responsible for overseeing all day\\-to\\-day operations of the pastry and bakery section, including the preparation of cakes, cookies, pies, and bread, following both traditional and modern recipes.\n\n\n\nAs Pastry Chef, you will be responsible for the following duties:\n\n\n\n* Develop and innovate new desserts to enhance the hotel’s menu and engage guests.\n* Decorate pastries with various icings and techniques to ensure visually appealing presentations.\n* Manage inventory: monitor stock levels and order ingredients and supplies for the pastry section.\n* Ensure full compliance with health, hygiene, and safety regulations within the pastry area.\n* Collaborate closely with the Executive Chef and other kitchen staff to maintain product quality and consistency.\n* Train and mentor pastry team members, fostering skill development and high performance.\n* Maintain kitchen equipment and workstations to ensure efficiency and cleanliness.\n* Contribute to menu planning and seasonal offerings, bringing creativity and innovation to the culinary experience.\nAs Pastry Chef, we expect from you:\n\n\n\nExperience and education\n\n\n\n* Culinary school or university degree in a related field.\n* Minimum of 2–3 years of experience in the luxury hospitality industry.\nTechnical Skills\n\n\n\n* Baking Techniques: Mastery of fundamental baking methods.\n* Flavor Development: Creating innovative and balanced flavor combinations.\n* Patisserie Expertise: Skilled in preparing a variety of pastries, desserts, breads, and baked goods.\n* Chocolate \\& Sugar Artistry: Crafting intricate designs with chocolate and sugar.\n* Food Safety (HACCP): Ensuring a clean, sanitary workspace and compliance with food safety standards.\n* Menu Development: Collaborating with chefs to design and update menus.\n* Dessert Plating: Presenting desserts in a visually appealing and elegant manner.\nOur commitment to you\n\n\n\n* Learning \\& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\n* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \\#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\n* Health \\& Colleague Wellness. Finding the right work\\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\nWe’re Fans. Are you?","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766572203000","seoName":"pastry-chef","supplement":null,"author":{"type":"author","userId":"796394140476067872","name":"David Muñoz","avatar":"https://uspic2.ok.com/post/image/2e6ad626-dadd-4031-800c-25b40dbf6a1a.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-son-servera/cate-help-desk-it-support/pastry-chef-6484124211021112/","localIds":"1473","cateId":null,"tid":null,"logParams":{"tid":"1a26b863-76ff-4c91-a9ec-1004eebef00b","sid":"67269db9-6b38-4ac8-879d-15b1954c8702"},"attrParams":{"summary":null,"highLight":["Lead pastry operations in luxury hotel","Develop innovative desserts","Train and mentor pastry team"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Joan,Balearic Islands","unit":null}]},"addDate":1766572203985,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4027,4028","location":"J27C+C2 Sant Joan, Spain","infoId":"6484124045888112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Assistant In-Room Dining (IRD) Manager - Four Seasons Resort Mallorca at Formentor","content":"**About Four Seasons:**\n\nFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\\-class employee experience and company culture.\n \n\n \n\nAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.\n\n\n**About the location:**\n\nFour Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.\n### **About Four Seasons**\n\nFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\\-class employee experience and company culture.\n\n\nAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.\n\n\n### **About the location**\n\nFour Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.\n\n\n### **About the role**\n\nThe Assistant In\\-Room Dining (IRD) Manager supports the IRD Manager in overseeing daily in\\-room dining operations to ensure exceptional service, efficiency, and guest satisfaction. This role includes supervising staff, coordinating service flow, maintaining brand standards, and assisting with administrative and operational tasks. The ideal candidate is detail\\-oriented, service\\-driven, and thrives in a fast\\-paced luxury environment.\n\n\n### **What you will do**\n\n• Ensure that guests receive exceptional in\\-room dining service aligned with Four Seasons values.\n \n\n* Support and motivate team members to achieve common objectives while promoting learning and development.\n* Assist in scheduling, supervision, and daily coordination of IRD operations.\n* Oversee order accuracy, delivery times, and service presentation.\n* Assist with storeroom requisitions, inventory control, and cost management.\n* Ensure compliance with product rotation (FIFO) and hygiene standards.\n* Assist in inventories of equipment and operational supplies.\n* Follow up on employee training and ensure adherence to operational procedures and systems.\n### **What you bring**\n\n• Previous experience in In\\-Room Dining or Food \\& Beverage supervisory roles.\n \n\n* Strong knowledge of luxury service standards and IRD operations.\n* Degree in hotel/restaurant management or equivalent experience.\n* Ability to operate POS systems and F\\&B computer programs.\n* Proactive attitude and attention to detail.\n* Strong conflict resolution and multitasking skills.\n* High level of English and Spanish (written and spoken).\n* Strong interpersonal and communication skills.\n**Work Experience:** 2 Years\n \n\n**Degree:** Professional / Technician\n \n\n**Languages:** Spanish / English\n \n\n**Language Ability:** High","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766572191000","seoName":"assistant-in-room-dining-ird-manager-four-seasons-resort-mallorca-at-formentor","supplement":null,"author":{"type":"author","userId":"796394140476067872","name":"David Muñoz","avatar":"https://uspic2.ok.com/post/image/2e6ad626-dadd-4031-800c-25b40dbf6a1a.jpg","chatIcon":"https://sgj1.ok.com/yongjia/bkimg/chatIcon.png","chatAction":null,"phoneIcon":"https://sgj1.ok.com/yongjia/bkimg/phone.png","phone":"","topSeller":null,"totalOnlineCnt":null,"totalSoldCnt":null,"shopAccount":false,"companyName":"Indeed","jobTitle":"HR","activeTime":"","kycTag":null},"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-son-servera/cate-administrative-assistants/assistant-in-room-dining-ird-manager-four-seasons-resort-mallorca-at-formentor-6484124045888112/","localIds":"1473","cateId":null,"tid":null,"logParams":{"tid":"18e0befa-4eed-4321-8c95-8f09fff5e581","sid":"67269db9-6b38-4ac8-879d-15b1954c8702"},"attrParams":{"summary":null,"highLight":["Support IRD Manager in luxury resort operations","Ensure exceptional guest dining experiences","Supervise staff and maintain brand standards"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Joan,Balearic Islands","unit":null}]},"addDate":1766572191085,"categoryName":"Administrative Assistants","postCode":null,"secondCateCode":"administration-office-support","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4027,4028","location":"Carrer de ses Escoles, 12, 07313 Selva, Illes Balears, Spain","infoId":"6484124011200112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Administrative","content":"Company Information \n\nCompany ALBERLA MOSI, S.L. \n\n \n\n \n\nJob Description \n\nVacant Position\n**Administrative** \n\nLocation Campllong \n\nCounty Selva \n\nNumber of Positions 1 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The Host/Hostess also warmly welcomes and escorts guests, ensuring an exceptional experience with the aim of delighting and satisfying each visitor.\n\n\n\nAs Host/Hostess, you will be responsible for the following duties:\n\n\n\n* Take and manage reservations via phone, email, online platforms, and in person, keeping the system up to date.\n* Reconfirm reservations and coordinate seating arrangements with management before service.\n* Maintain an accurate table count and promptly update the system with available tables.\n* Warmly welcome and escort guests, ensuring a memorable experience; assist with directions within the hotel if needed.\n* Ensure menus are accurate and correctly presented.\n* Recommend and upsell beverages according to service standards and communicate orders to the relevant station.\n* Handle billing tasks in line with hotel policies, when required.\n* Address guest feedback or complaints and report to the Outlet Manager.\nAs Host/Hostess, we expect you:\n\n\n\nExperience and education\n\n\n\n* Degree in Hospitality Management or similar.\n* At least 1\\-2 years’ experience in a similar role, with experience in luxury hospitality.\nTechnical Skills\n\n\n\n* Proficient in Spanish and English, both written and spoken.\n* Knowledge of menu presentation and the ability to recommend dishes and beverages effectively.\n* Ability to handle and resolve challenging guest situations calmly and professionally.\n* Skilled in observing guest behavior and body language to anticipate needs and enhance satisfaction.\n* Understanding of luxury hotel service standards.\nOur commitment to you\n\n\n\n* Learning \\& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.\n* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \\#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.\n* Health \\& Colleague Wellness. Finding the right work\\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.\nWe’re Fans. 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We’re game\\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\\-driven, with a customer\\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \\+ data \\+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. \n\nJOB DESCRIPTION:\nAbout Us\nHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\\-driven, with a customer\\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \\+ data \\+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.\nJOB SUMMARY\nWe are looking for Italian Client Operations Executives to join our Customer Relationship Center. In this role you will have the opportunity to give support to our clients in order to achieve one of our main objectives “Delivering unique holidays to our customers”.\nRESPONSIBILITIES:* Provide excellent customer service.\n* Attend clients' queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.\n* Ensure that all clients' requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.\n* Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.\n* Act and suggest on improvement opportunities identified during daily work.\n* Negotiating for appropriate compensation / refunds / solutions.\n\n\nPOSITION REQUIREMENTS:* Fluency in English and Italian \\- written and spoken\n* Any additional language would be an advantage\n* Flexibility to provide support to all members of the Global Support team as and when required.\n* Excellent time management skills with the ability to work well under pressure in a fast paced environment.\n* Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties\n\n*At HBX Group, we believe that diversity drives innovation and makes travel a force for good.**We're committed to creating an inclusive workplace where everyone feels valued and**respected, embracing different backgrounds, perspectives and talents. Join us and be part**of a team where diversity and equal opportunities really do make a difference.* \n\nYou will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. 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