BUSINESS DEVELOPMENT TECHNICIAN (ISSUANCE)

Description

Position Summary: We are seeking a Business Development Technician for MAWDY, Mapfre’s Assistance Unit, passionate about digital environments and continuous improvement in insurance issuance. Key Highlights: 1. Functional reference for multi-country digital sales assets. 2. Lead functional projects and deployments across different markets. 3. Collaborate in digital and international environments to develop innovative solutions. **Position: Business Development Technician (Issuance).** **Department:** Business Development (Issuance) Department. **Reporting to:** Issuance Sub-Directorate. **Position Level:** Technician (Specialist level will be considered based on experience). **Company:** MAWDY (Mapfre Assistance Unit). **Location:** Majadahonda, Madrid. **#LI-DNI** **What Are We Looking For?** -------------------------- MAWDY is Mapfre Group’s unit committed to innovation and excellence in customer service. At MAWDY, we believe in the power of partnerships. Our B2B2C digital distribution model enables us to grow alongside companies from diverse sectors that connect directly with end consumers—simply, agilely, and effectively. We aim to incorporate into our **Issuance** team a professional passionate about digital environments, multi-country coordination, and continuous improvement—someone who will help us evolve our sales assets and deliver differentiated service to our countries and partners. **What Will Your Responsibilities Be?** -------------------------------- You will serve as the **functional reference** for our digital sales assets, leading key initiatives for their evolution, implementation, and continuous improvement. Your main responsibilities will include: * Acting as the **functional reference** for MAWDY’s deployed digital sales assets, advising and supporting our countries and identifying areas for improvement. * Understanding the needs of our 23 countries and translating them into clear, prioritizable **functional requirements**. * Collaborating with various internal departments (actuarial, finance, legal, etc.) to ensure an integrated view of the issuance process. * Working with technology teams to define the roadmap for our digital sales assets, ensuring alignment with business strategy. * Leading **functional projects and deployments** across different markets, coordinating stakeholders with varying levels of digital maturity. * Facilitating requirements workshops, functional design sessions, demos, and training sessions. **What Are the Requirements?** ------------------------------- * **Education:** University degree in Engineering/Business Administration or equivalent experience in the sector. * **Experience:** 2–3 years in the insurance sector, preferably in issuance or distribution processes, and accustomed to working in multi-country or multicultural environments. Experience in technological evolution projects. Agile project participation will be valued. * **Knowledge:** + High-level English (C1) + Positively valued: - * REEF corporate ecosystem, especially NEWTRON. * Functional management tools such as Jira, Confluence, Miro, Figma, or other tools applied to functional management. * Basic concepts related to APIs, integrations, and digital workflows. * **Skills:** + Digital mindset and involvement in technological evolution projects. + Excellent communication, teamwork, and ability to operate in global environments. + Interest in taking on new challenges and responsibilities. + Organization, flexibility, proactivity, and analytical capability. If you are passionate about the digital world, international environments, and continuous improvement—and want to contribute to the growth of our partners through innovative solutions, **we’re waiting for you on our issuance team!** **What Do We Offer?** ---------------------- * Flexible working hours and 124 hours of remote work per quarter, adaptable to your needs. * A flexible remuneration program offering meal allowances, childcare support, private health insurance, life insurance, employee discounts, etc. If you reside in Madrid city, a dedicated bus route to the office is available. * Access to an attractive pension plan and investment products. * Discounts on products and services marketed by our entity. * Summer reduced working hours. * You will be the protagonist of your learning journey, with access to thousands of resources to further enhance your technical knowledge. Additionally, you will receive €1,100 annually to further expand your expertise. * A great company to work for! We are recognized as Top Employer 2025. *By applying to this job offer, you acknowledge and consent to MAPFRE’s processing of the personal data you have voluntarily provided via this platform. If you provide personal data of third parties other than yourself, you guarantee that you have obtained and hold their prior consent for the communication of their data and have informed them accordingly.* *MAPFRE, as Data Controller, will process your data solely for managing your participation in selection processes, which may involve profiling and automated decision-making. To manage your participation in various selection processes across MAPFRE Group companies, subsidiaries, affiliates, and Fundación MAPFRE, your data may be shared with these entities and subject to international transfers.* *Additional information regarding data protection at MAPFRE can be found at https://www.mapfre.com/corporativo-es/clausulas/RRHHseleccion.pdf, where we indicate how to exercise your rights of access, rectification, erasure, restriction, objection, and data portability.* *To explore more job opportunities, please visit* TRABAJAR EN MAPFRE *and register on our employment portal*