




**Workplace:** *C/ Ter 23, 2ºA. 07009 (Mallorca).* **Program:** *Temporary program for a network of temporary accommodations for people in vulnerable situations due to housing emergencies* **Professional group:** *1* **Working hours:** *17.5 hours per week, Monday to Friday* **Gross monthly salary:** *858.74€ (14 payments) \+ coordination supplement 53.94 € (12 payments)* **Gross annual salary:** *12669.66 €* **Contract type:** *Indefinite* **Start date:** *Immediate* **Trial period:** *6 months* **Hierarchical and functional reporting:** *National Head of the Social Accompaniment Area* **POSITION MISSION** Plan, support, and supervise the team whose overall objective is to create a management infrastructure for the network of temporary accommodations, aiming to enable temporary, exceptional, and rotational access to housing for individuals targeted by this network, providing an urgent and temporary response to housing emergencies. The purpose is to address the particularly vulnerable housing situation experienced by service users and, in all cases, achieve sufficient economic independence and autonomy to allow them to return to the open housing market. In addition to the specific project coordination responsibilities. **FUNCTIONS DESCRIPTION (NON-EXHAUSTIVE):** * Coordinate with municipal basic community social services, health networks, socio-labor integration services, and alternative housing services. * Coordinate with welfare service networks (education, etc.). * Connect and collaborate with the community network where the service user will reside. * Coordinate the Service Team with IMAS, municipal community services, and other entities involved in the service. * Manage housing units and any incidents. * Supervise the adaptation process of users/families. * Monitor planning, protocols, and documentation support. * Assist in preparing necessary reports. * Conduct and implement impact studies and evaluations. * Assess and diagnose the social needs of individuals and families applying for housing. * Provide mediation, guidance, and technical advice on housing matters to tenants. * Supervise the condition and proper use of the housing unit, as well as its maintenance status. * Support and coordinate with reference professionals and families in identifying and assessing situations, designing interventions, and monitoring cases. * Contribute to establishing the foundations for optimal and appropriate cohabitation relationships. * Facilitate information about educational, health, and cultural resources, in coordination with these services. * Advise property owners on legal and technical aspects related to renting a property. * Monitor, justify, and evaluate all phases of the project cycle. **BENEFITS** * Flexible arrival and departure times. * Partial remote work. * For full annual schedules: 60 hours of personal discretion. * 23 working days of vacation. * Opportunities for work-life balance. * Career development and professional growth opportunities. * PC and smartphone with access to M365 environment. * Participation in social innovation, digital transformation, and agility initiatives. ### **Minimum Requirements** **ACADEMIC QUALIFICATIONS** * University degree in Social Sciences. **PREVIOUS EXPERIENCE** * Professional experience in intervention programs with individuals or families in residential vulnerability or social exclusion situations. **OTHER REQUIREMENTS** * Knowledge of technical and financial monitoring of programs. * Knowledge of housing regulations. * Valid driver's license and personal vehicle. * Knowledge of the Catalan language. * Computer skills (Microsoft Office). **PREFERRED QUALIFICATIONS** * Training in gender-based intervention approaches. * Accredited training in urban rentals, horizontal property, housing plans, buying/selling, mediation, or conflict resolution. * Experience in the real estate sector in commercial roles. * Disability certificate of at least 33%. **COMPETENCIES** * Commitment to the organization and strategic vision * Rigor, efficiency, and quality * Flexibility and adaptability to change * Teamwork * Participant-oriented approach * Organizational skills * Proactive and problem-solving ability * Effective communication * Negotiation skills * Frustration tolerance * Flexibility and adaptability to change * Positive conflict management * Results orientation * Collaborative attitude


