**Description:** ---------------- Are you passionate about great coffee? Is your vocation customer service? Are you looking for a committed company where you can build a professional career? **Stop searching, BOMBON BOSS is the place for you** We are looking for a **Shift Manager** for our stores in **MALLORCA**. Your mission will be: * Keep your team motivated: Ensure everyone is trained and ready to deliver the best service. * Provide excellent customer service: Exceed our customers' expectations by guaranteeing exceptional service. * Achieve economic goals: Manage resources efficiently to maximize results. * Increase sales and customer loyalty: Maximize marketing campaigns and initiatives that engage our customers. * Pay attention to detail: From product presentation to the store atmosphere, every detail matters. **Looking for an opportunity to grow your career?** We are a company committed to young talent and equal opportunities. Additionally, we offer the necessary training for the position. If you believe you fit this profile and are ready for a challenge that will boost your career, **we're waiting for you!** **Requirements:** --------------- * Minimum of 1 year of experience in a similar role and/or in the industry. * Experience leading teams. * Excellence in customer service. * Positive attitude and commitment to continuous learning. * Initiative and willingness to train others. * Fluent spoken English at hospitality level.