Job Summary: We are seeking a Waiter/Waitress to join the team at Grand Hotel Son Net, ensuring high-quality service and customer satisfaction across all hotel outlets. Key Highlights: 1. Indefinite Contract and Full-Time Working Hours 2. Focus on Customer Satisfaction and Service Excellence 3. Opportunity to Work in a Professional and Dynamic Environment * Grand Hotel Son Net * Balearic Islands * * ### **Experience** At least 1 year of experience * ### **Salary** Remuneration not specified * + ### **Sector \- Position** **Hospitality, Tourism** - Waiter/Waitress + ### **Category or Level** Employee + - ### **Vacancies** 1 - ### **Applicants** 0 - * ### **Contract** Indefinite Contract * ### **Working Hours** Full-Time Continuous selection process. ### **Responsibilities** • Follow service procedures and standards to ensure high professionalism and exceed customer satisfaction across all hotel outlets. • Guarantee maximum efficiency and speed in all tasks and responsibilities while maintaining the professionalism required by the company. ### **Requirements** • Knowledge of our products — beverages and food — as well as general knowledge of the hotel, maintaining good relations with colleagues from all departments. • Responsibility for cleanliness and proper condition of work areas, and ensuring table setups meet established standards. • Efficiently prepare and serve beverage and food orders according to standards, presenting them professionally and courteously, with particular emphasis on excellent customer treatment. • Maximize sales of hotel facilities at every opportunity, thereby enhancing guest satisfaction and maximizing revenue. • Ensure invoices are correctly charged in accordance with established procedures. • Monitor breakages and all types of stock to minimize waste and control stock levels. • Ensure all relevant information is communicated within the department. • Maintain cleanliness and hygiene of work areas and materials. Appearance and uniform must always meet a high standard and comply with company guidelines as outlined in the staff manual. • Always respect the privacy and confidentiality of internal guests. Experience: 1–2 years in similar positions Professional Category: Employee Residence: EU Mandatory Language: Spanish and advanced English Experience in Breakfast Service, À la Carte Service, and Banquet Service Teamwork Proactive, dynamic, and service-oriented