The person filling this position will be part of the admission service team at the Sant Joan de Déu Rehabilitation Center located on Nuredduna Street (Palma), contributing to ensuring effective, close, and respectful administrative care for the center's users. **Main responsibilities:** * Provide in-person and telephone assistance to patients, families, and users. * Register and update personal and clinical data in the hospital management system. * Manage appointment scheduling. * Inform about administrative procedures and hospital services. * Collaborate with other departments in coordinating healthcare processes. * Archive, digitize, and safeguard clinical documentation according to current regulations. * Perform routine tasks within the administrative area of the admission service. * Qualifications: **Vocational Training Level II – Administrative**, **Higher Vocational Training Cycle**, or **High School Diploma**. * Proficiency in office software tools. * Languages: **Spanish, English**, and **Catalan**. * Service-oriented attitude with strong communication skills and empathy. * Previous experience in similar roles. * Commitment to the hospital's institutional values.