For our **Supplier Integration department** in Palma, we are seeking a Supplier Connectivity Agent to support the Supplier Integration Team to successfully grow and ensure it operates with maximum efficiency. In this role, the Supplier Connectivity Agent will act as a bridge between the different stakeholders – our different destination offices, suppliers, internal and external IT providers – analysing current processes, exploring improvement options and ensuring their implementation. They will also lead other departments to integrate the new solutions and processes. Reporting to the Operations Director, your main **responsibilities** will be: * Solving supplier connectivity petitions, implementing the best practices. * General application/process support for daily tasks: Being first level support for questions and doubts regarding our applications. * Taking\-on new projects, ensuring smooth connections between our stakeholders and technologies. * Analyzing our systems, offering valuable insight to ensure maximum efficiency. * Coordination and organization of processes related to User Training and Processes Optimization. * Creating and maintaining both operational and training documentation. **What we offer** * Join our Wellness program which promotes both emotional and mental health and offers free legal and financial advice. * Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle. * Advancing your professional growth through language training and technological certifications. * Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving and more. * Join one of our sports communities and practice your favorite sport. * Benefit from special health insurance rates. * Degree in related business fields. * Extended understanding of Touristic Business (Knowledge of Channel Managers and Integration models is advantageous). * IT affinity and a very good knowledge of Microsoft office Excel and related MS office products. * High level of English and Spanish (written and spoken). * Excellent communications skills and proactivity * Results\-oriented and self\-organized working style. * Ability to travel * XML technical knowledge will be very much appreciated in this position.