Description
UTE RAIS PROVIVIENDA\-MALLORCA 8 works to ensure that no one lives on the street. We are a socially driven, non-profit, independent, and plural entity operating at national level, founded in 1998\. Our driving belief is that homelessness can be eradicated.
We are currently opening a selection process to fill the position of Socioeducational Support Technician. Reporting to the program’s technical coordination, your main responsibilities will be as follows:
**Intervention and accompaniment**
Conduct periodic follow-up visits to project-assigned housing units and to participating individuals residing therein.
Promote learning, development, and consolidation of the competencies necessary for daily life, ensuring autonomous fulfillment of basic needs (personal hygiene, nutrition, domestic organization, etc.).
Design, implement, and evaluate individualized work plans: Support the design and execution of personalized work plans from an autonomy-promotion perspective, accompanying the development of strategies to achieve autonomous outcomes in the following core areas:
* Employability and access to economic resources.
* Improvement of personal functionality and autonomy.
* Accompaniment through processes of change and development of an autonomous life project.
* Generation of social capital, support networks, and community integration.
* Future autonomy-development areas deemed relevant, as well as all actions identified by participants to achieve autonomy.
Monitor objectives established by participants and adapt the individualized work plan according to their progress. Carry out follow-up and support tasks related to commitments assumed by participants within the program.
Provide and deliver supports agreed upon by participants, grounded in a strengths-based perspective, using methodologies such as case management, recovery-oriented practice, trauma-informed approaches, and harm reduction.
Actively promote job search and facilitate all necessary actions to guarantee employment access—including any required specializations—through personalized employment pathways.
**Housing and cohabitation management.**
Support interpersonal relationships among participants both within shared housing and with neighbors, ensuring adherence to mutual commitments and promoting their autonomy and emancipation from the program.
**Administrative and documentation management.**
Accurately and consistently complete intervention instruments, monitoring tools, established indicators, and contribute to evaluating implemented interventions while keeping records updated.
Prepare required documents and reports specific to your professional domain, supporting the drafting of project reports, summaries, or presentations.
Collaborate in the project’s operational management: compliance with internal procedures, budget and invoice availability, petty cash preparation, etc.
Participate in fulfilling obligations assumed with funders and/or project owners regarding deadlines, documentation, incident resolution, inspections, and audits.
**Continuous improvement and professional development.**
Participate in coordination meetings, training sessions, forums, working groups, and technical workshops as required.
Participate in supervision and practice-improvement spaces, and support the practical implementation and theoretical grounding of innovative methodologies, procedures, and protocols adopted.
**Cross-cutting functions.**
Incorporate HOGAR Sí’s protocols and operational frameworks into your practice.
Carry out your duties respecting established procedures: operational, control and evaluation, quality management, information protection, confidentiality, LOPD, etc.
And any other additional functions required, both in the area of housing stock management and those necessary to accompany participants toward achieving autonomy.
**REQUIRED PROFILE**
**Education:**
Diploma or Bachelor’s degree preferably in Social Education, Social Work, or Psychology.
Complementary training (courses, seminars, master’s programs, etc.) in the field of intervention with people experiencing severe social exclusion and homelessness, especially in mediation, addictions, and mental health.
**Experience:**
Minimum two years’ professional experience in housing-based programs serving homeless individuals and/or other excluded groups (any type of facility or program: supervised apartments, autonomy apartments, or similar resources).
Professional experience intervening with people experiencing social exclusion and homelessness, including possible additional challenges such as substance use disorders and mental health issues.
Experience applying strengths-based, recovery-oriented, low-demand, case management, and harm reduction approaches—particularly with homeless individuals or other severely excluded persons.
**Knowledge:**
Familiarity with Housing First and Housing Led approaches, including their principles, person-centered, recovery-oriented, and autonomy-focused methodologies and intervention tools.
Computer literacy at user or higher level (Microsoft Office)
**Other requirements:**
Valid driver’s license and personal vehicle.
Availability and schedule flexibility to adapt work organization to intervention needs, team requirements, and participant needs; willingness to travel regularly within the operational territory and occasionally for entity-related activities.
**COMPETENCIES**
Social commitment and alignment with the entity’s mission: adherence to the entity’s values, commitment to defending human rights, social inclusion, and eradicating homelessness; orientation toward accompaniment and support provision.
Ability to foster participants’ agency and self-determination.
Recovery and strengths-development orientation.
Interpersonal, negotiation, and communication skills; ability to mediate and constructively manage conflict.
Active listening and empathy.
Problem-solving and initiative-taking capacity.
Collaborative teamwork capacity.
Planning, organization, and results-orientation.
Initiative, innovation, creativity, and continuous improvement.
Flexibility and change management: adaptation to complex and evolving environments.
**ADDITIONAL ASSETS**
Oral and written English communication skills (B1\)
Knowledge of other languages
Within our commitment to equal opportunities, possession of a disability certificate equal to or greater than 33% will be positively valued.
**EMPLOYMENT CONDITIONS**
Expected start date: Immediate
Workplace: Palma de Mallorca, c. del Ter, 23, 07040
Contract type: Indefinite-term
Working hours: Full-time
Salary conditions: According to Group 1 of the National Social Action and Intervention Collective Agreement, plus Full Dedication supplement, €28,912.92 gross annual salary
* Indefinite-term
* Full-time
* €28,912
* Palma, Balearic Islands, Spain