* Follow service procedures and standards ensuring high quality professionalism to exceed customer satisfaction in all hotel outlets. • Guarantee maximum efficiency and speed in all tasks and responsibilities while maintaining the professionalism required by the company. • Have knowledge of the products we work with - beverages and food, as well as general knowledge of the hotel, maintaining good relationships with colleagues from all departments. • Be responsible for cleanliness and good condition of work areas and ensure table settings are done according to standards. * Prepare and deliver beverage and food orders effectively according to standards, well presented and with professionalism, and above all with good customer service. • Increase sales of hotel facilities at every opportunity, which will enhance guest satisfaction and maximize revenue. • Ensure invoices are charged correctly according to established procedures. • Control breakages and all types of inventory to minimize waste and manage stock levels. • Ensure communication of all relevant information within the department. • Pay attention to cleanliness and hygiene of work areas and materials. Appearance and uniform must always be at a high standard and within the company's guidelines as indicated in the staff manual. * The privacy and confidentiality of internal guests must always be respected.