Job Summary: We are seeking a dynamic and proactive Front Office professional for customer service, lead management, back-office tasks, and support at our Madrid offices. Key Highlights: 1. Customer service and lead management at a leading real estate company. 2. Support to various departments in an international environment. 3. Opportunity for growth within a globally present company. **Description:** ---------------- **Engel \& Völkers** is a global leader in the real estate sector, specializing in the sale and rental of high-end residential and commercial properties. With an international network spanning over 800 offices across 34 countries, we are committed to delivering excellence in service and meeting the needs of our most demanding clients. We are currently seeking a **Front Office** professional for our office in **Madrid.** If you are a dynamic individual eager to grow within an international company: this is your opportunity! **What will be your responsibilities?** * Customer service. * Call reception. * Lead management. * Back-office tasks. * Customer database management. * Incident resolution. * Liaison with agents, clients, and suppliers. * Office maintenance and organization. * Stock management. * Support to other departments. **Requirements:** --------------- **What do we expect from you?** * Dynamic, proactive, and versatile individual. * Customer orientation, service mindset, interpersonal skills, and approachability. * Education: Diploma / Bachelor’s Degree or University Degree. * Organizational skills. * Languages: English: required / Other languages: advantageous. * Prior experience in administrative-commercial roles and/or customer service is advantageous. * Proficiency in office software. * Professional appearance. * Immediate availability.