Account Manager - Direct Sales

Description

Job Summary: We are seeking a senior Account Manager to manage a portfolio of clients and prospects in Palma, driving sales of technology solutions and ensuring customer satisfaction. Key Highlights: 1. An adventure of discovery and continuous learning in an innovative environment 2. A workplace culture that values diversity and inclusion 3. Professional growth and work-life balance Your Talent, Our Technology Imagine a place where **your ideas** are not only welcomed but serve as the engine driving **our evolution**. At our company, you are invited to be the architect of your own success — exploring innovative projects and constantly challenging your limits, with a value proposition centered around the **Workplace** (Communication Services, IT Services, Printing Services) and **Process Digitalization** (IT Consulting, Application Integration, Hyperautomation), all supported by a **Hybrid Infrastructure** framework (Datacenter, Cloud, Storage, Backup). This is more than just a job — it’s an adventure of **discovery and continuous learning**. Here, every day presents a new **opportunity to learn**, **collaborate with the best**, and become part of something truly extraordinary. Moreover, in our workplace culture, **diversity and inclusion** are foundational pillars. We value unique voices and celebrate the richness they bring to our team. **Together, we are building an environment where everyone thrives**. What Are We Looking For? As an **Account Manager** on our **direct sales team in Palma**, you will be a key driver of our customers’ growth and satisfaction. Your responsibilities will include: * **Client portfolio management**: You will work with a mixed portfolio of clients and prospects in the Palma de Mallorca area (SMEs). * **Client visits**: You will build strong and lasting relationships. * **Needs assessment**: You will identify client needs and propose effective solutions. * **Sales of products and services**: You will promote solutions from our portfolio — including printing solutions, communication services, and IT services. * **Service quality**: You will ensure customer satisfaction and service quality — from technical and economic proposals through to logistics execution. What Do You Need? We seek a **senior-level** candidate with experience in **direct sales**. While industry background is not decisive, experience in **B2B environments**, and managing key stakeholders within organizations, will be especially valued. It is important that the candidate possesses **local market knowledge** and is accustomed to working with companies in the Balearic Islands. * Residency in the province. * Specific education in computer science (preferred). * Minimum of 2 years’ commercial experience selling technology solutions. * Personal vehicle. * Intermediate English (preferred). What Do We Offer? * Professional growth: Join Ricoh’s direct sales team, sharing experiences and best practices with colleagues in a collaborative environment. Of course, we offer an indefinite contract, plus a tailored training and career development plan aligned with your expectations. * Work-life balance: Enjoy remote work and an intensive work schedule for over two months during summer, on Fridays, pre-holidays, and the afternoon of your birthday — so you can celebrate it the way it deserves. * Excellent workplace climate: We love celebrating our successes as one big family. Don’t miss our Christmas parties, Summer Party, and other charitable and sports events. We even have our own band and DJ who always energize us with the best music! * Flexible compensation: With Ricoh Flex, you can customize your compensation package to suit your needs. Choose benefits such as training, health, transportation, restaurants, childcare, and more — plus enjoy discounts through our Ricoh Club. FUNCTION### **Sales** LOCATION### **Palma de Mallorca** CONTRACT TYPE### **RICOH Permanent Staff** CLOSING DATE### **03\-Jun\-2026**