**The role:** Your main responsibility will be to provide personalized assistance to our customers via email, phone, and/or in person, paying special attention to their requests or needs. On a daily basis, you will support the management of individual and group reservations, ensuring the proper organization of each shift. You will promote and optimize sales of our services (upselling), offering customers the opportunity to fully enjoy the AIRE experience. Additionally, you will manage the necessary stock for the reception area. The team will integrate you from day one and guide you in acquiring new knowledge to help you perform your duties smoothly. **Required profile:** Previous experience in a similar position for at least 1 year. An advanced level of Catalan and English is required; a good command of French, Italian and/or German is considered an asset. We are looking for a commercially minded, friendly, and detail-oriented person with a strong commitment to excellence in customer service. Flexibility and availability regarding working hours. **What we offer:** * Indefinite contract, 40 hours per week. * AIRE experience gift on your birthday! * 30% discount on all our experiences. * Employee discount for private health insurance. Team spirit is our greatest strength! We are proud to foster a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
