Job Summary: We are seeking a passionate Receptionist for hospitality to join ABBA Hoteles, delivering top-tier guest service and managing hotel operations. Key Highlights: 1. Friendly and professional service to guests 2. Efficient management of check-in/out and reservations 3. Career development opportunities within a hotel chain **Description:** ---------------- At **ABBA Hoteles**, we take pride in offering exceptional experiences to our guests. To continue delivering first-class service, we are looking for a **RECEPTIONIST** to join our team at the **Hotel ABBA SANTS**. If you are passionate about hospitality and customer service, this is the perfect opportunity for you. Responsibilities: * **Customer Service:** Provide friendly and professional service to guests both in person and by telephone, ensuring their satisfaction and comfort. * **Check-ins and Check-outs:** Efficiently carry out check-in and check-out procedures, guaranteeing correct room assignments and accurate information registration. * **Rate Modifications:** Adjust and update rates on various OTA (Online Travel Agencies) platforms in accordance with hotel policies. * **Reservation Management:** Handle and coordinate room reservations, both individual and group bookings, ensuring availability and occupancy control. * **Billing:** Process and issue invoices for rooms and meeting rooms, verifying accuracy of charges and transactions. * **Daily Close-out:** Perform daily hotel activity close-out, including account reconciliation and report preparation. * **Cash Reconciliation:** Conduct cash reconciliation, monitoring and recording income while ensuring fund accuracy. * **Email Management:** Monitor and manage the hotel’s email inbox, responding promptly and professionally. * **Charge Supervision:** Review and ensure correct allocation of charges to rooms and meeting rooms, preventing discrepancies and errors. We Offer: * Opportunity to join a growing hotel chain with career development prospects. * Immediate hiring. * Temporary contract. * Full-time schedule of 40 hours per week. Rotating shifts: morning, afternoon, and night. * A dynamic and professional work environment within a renowned hotel chain. * Opportunities for professional development and growth. * Compensation according to collective agreement. **Requirements:** --------------- * Prior experience in similar positions within the hotel industry. * English C1 level (other languages are also valued). * Exceptional communication skills and customer orientation. * Ability to work independently and as part of a team. * Familiarity with billing tools and cash handling.