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The Sr Specialist,Regulatory Publishing, in collaboration with the Regulatory Lead, designs and executes high quality global submission plans, ensuring Alexion delivers compliant submissions to global health authorities within requiredtimeframes.\n\n\nThe Sr SpecialistRegulatory Publishing,provides technicalexpertiseto cross\\-functional submission project teams, to promote and bring excellence in planning,preparationand delivery of regulatory submissions, and will act as the primary point of contact for project and/or submission teams when significant planning effort and oversight isrequired.\n\n\nThe Sr SpecialistRegulatory Publishing,will also support the Submission Operations Lead and/or Submission Manager, in activities related to setting standards, best practices, KPI collection, developing new procedures and work instructions, lessons learned dissemination and willassistin other activities as needed. It is expected that Sr SpecialistRegulatoryPublishing,will be significantly involved in publishing activities and will also contribute to archiving activities.\n\n**Accountabilities/Duties:**\n\n* Responsible for the preparation of documents for publishing(both internal and outsourced to publishing vendor), compilation,Validationand QC of regulatory submissions to Regulatory Health Authorities (e.g., FDA and EMA), including but not limited to IND, BLA/NDA/MAA, IND,protocol amendments, investigator updates, CMC/clinical amendments,meeting requests and briefing books\n\n* Provides operational oversight for the planning, preparation, publishing,validationandtimelysubmission of assigned applications (IND, BLA, MAA, etc.), updates, amendments, and variations to global regulatory agencies\n* ManagesRegulatory document submission readiness activities\n* Involved in development and implementation of standards for dossier management, publishing, archiving and submission process for global regulatory authorities\n* Participates in validation activities for the implementation ofRIM (Regulatory Information Management) systems\n* Participates in compliant andtimelyarchiving of regulatory submissions and correspondencesin RIM system\n* Involved in regulatory submission process improvements activities andestablishingrepeatable processesutilizingkey technologies,toolsandindustry best practices\n* Participatesin cross\\-functional project teams to provide publishing strategies and timelines\n* Participates and shares lessons learnt sessions to encourage process improvement and efficiencies within and across submission project teams\n* Negotiates and agrees on realistic dates for document handoffs in collaboration with the authors and publishers\n* Performs publishing and dossier compilation of routine and non\\-routine eCTD and other submissions, as needed (and as assigned)\n* In collaboration with the regulatory lead, manages the development and maintenance of a global submission content map, which includes a detailed list of all source submission content (documents, data, etc.) and tracks documents from authoring to approval and publishing\n* As a globalsubmissionsexpert, ensures the project team has sufficient awareness and knowledge of e\\-submissions (eCTD,NeeS, etc.) and lifecycle management concepts and communicates regional differences asappropriate withinthe context of global submission preparation.\n\n**Essential Skills/Experience:**\n\n* A minimum of aBachelor’sdegree in a scientific or technical discipline isrequired; equivalent experience may be accepted.\n* A minimum of 4 years pharmaceutical or other related industry experience with 1\\-3 years of regulatory submission management experience\n* Solid experience in publishing and compilation of eCTD submissions for US and EU filings isrequiredand experience publishing electronic submissions in other regions is desirable.\n* Strong verbal and written communication and presentation skills.\n* Strong interpersonal skills and ability to work effectively and build relationships with cross\\-functional teams.\n* Bachellosdegree. \n\n2ñaosdeexpiernicaen la industria\n* Self\\-motivated and results\\-oriented with high energy drive\n* Knowledgeable of eCTD templates and structure of Modules (1\\-5\\)\n* Strong knowledge of Microsoft Office suite, Adobe Acrobat, Adobe Plug\\-Ins (e.g.ISIToolbox), electronic document management systems, eCTD publishing tools, eCTD validation and viewing tools.\n* Solid experience and knowledge of SharePoint technologyand RIM systems(Preferably VeevaVault)isdesired.\n* In\\-depth knowledge ofStartingPointtemplates.\n* Demonstrated project management, organizational and planning skills.\n* Ability to multi\\-task, pay close attention to detail, and follow projects through to completion to meet deadlines.\n* Ability to work independently (with minimal supervision), as well as work in a team environment with changing timelines and priorities.\n* Must be able to adhere to strict project timelines, and toadviseteams and management of impacts and changes in project timelines.\n* Good understanding of the internal and external interdependencies among submission activities that could have an impact on the schedule or quality of a submission and manage to ensure that submission goals are met ona timelymanner and to the highest quality.\n\n\nWhen we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life\\-changing medicines. In\\-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.\n\n\nAt AstraZeneca's Alexion division, you'll find a place where innovation meets purpose. Our commitment to rare diseases means your work directly impacts lives. With a rapidly expanding portfolio and an entrepreneurial spirit akin to a leading biotech, you'll thrive in a culture that values connection and exploration. Supported by exceptional leaders and peers, you'll be empowered to grow your career while making a difference where it truly counts.\n\n\nReady to make an impact? Apply now to join our team!\n\n**Date Posted**\n\n\n22\\-dic\\-2025**Closing Date**\n\n\n18\\-ene\\-2026\nAlexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com. Alexion participates in E\\-Verify.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580704000","seoName":"senior-specialist-regulatory-publishing","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/senior-specialist-regulatory-publishing-6484233015910512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"061145b0-c101-4a50-b72a-2232ebfa7ec6","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Manage global regulatory submissions","Collaborate with cross-functional teams","Ensure compliance with FDA and EMA requirements"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1766580704367,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6484233017651412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Manager, Nonclinical and Clinical Pharmacology Writing","content":"Location: Barcelona, Spain\nJob reference: R\\-242324\nDate posted: 12/22/2025\n**Location:** Barcelona, Spain (Hybrid Model)\n\n**This role requires working from the office 03 days per week.**\n\nThis position is responsible for the timely preparation of high\\-quality, regulatory\\-compliant nonclinical and clinical documents in support of the clinical development portfolio at the Alexion Rare Disease Unit (Alexion). The role supports medical writing activities across multiple therapeutic areas, modalities, and disease indications for early\\-stage clinical programs, and contributes to late\\-stage programs through the authoring of nonclinical and clinical pharmacology regulatory documents. The position operates with moderate supervision.\n\n\nIn support of Alexion’s mission to improve the lives of people affected by rare diseases, the Medical Writing \\& Clinical Trial Transparency (MW\\&CTT) team leads the development of strategic, high\\-quality, and compliant documents to enable clinical research and regulatory approval of new therapies, while ensuring ongoing compliance with applicable laws, policies, regulations, and public commitments related to transparency and disclosure.\n\n\nThe Alexion Medical Writing team provides expert leadership and strategic authorship of clinical and nonclinical regulatory documents and supports Alexion’s core therapeutic areas across all phases of clinical development. \n\n \n\n**Responsabilities:**\n\n* Support clinical program teams by authoring and managing the development and completion of high\\-quality clinical regulatory documents including, but not limited to, early\\-stage clinical study protocols and amendments, clinical study reports, Investigator’s Brochures, and other IND/CTA or global regulatory submission documents.\n* Author documents, ensuring that relevant regulatory, technical, and quality standards are achieved, and that relevant processes and best practices are applied.\n* Balance multiple tasks in parallel, potentially across several drug projects, and deliver on priorities.\n* Ensure strategic organization, clarity, accuracy, format, and consistency of scientific content.\n* Proactively collaborate with other functions including, as needed, with external service providers/contractors.\n* Develop effective collaborations with other functional lines within Alexion, and keep abreast of regulatory, industry, and MW knowledge and best practice.\n* Strive for continuous improvement and operational excellence from a communications leadership perspective, including representing Alexion MW.\n* Work independently but with the guidance and support of more senior members of the group.\n* This is an individual contributor position with no direct reports.\n\n**Essential Skills/Requeriments:**\n\n* Education or experience in science, preferably pharmacology (PhD not required, but preferred)\n* Academic foundation in science, preferably pharmacology\n* Strong understanding of pharmacology data sets, able to quickly analyze and summarize for submission documents.\n* Experience in regulatory documentation and/or medical communications.\n* Medical Writing experience in the pharmaceutical industry.\n* Excellent oral, written, and presentation skills.\n* Knowledge of the technical and regulatory requirements related to the role.\n\n\nWhen we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life\\-changing medicines. In\\-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.\n\n\nAt AstraZeneca's Alexion division, you'll find a place where innovation meets purpose. Our commitment to rare diseases means your work directly impacts lives. With a rapidly expanding portfolio and an entrepreneurial spirit akin to a leading biotech, you'll thrive in a culture that values connection and exploration. Supported by exceptional leaders and peers, you'll be empowered to grow your career while making a difference where it truly counts.\n\n\nReady to make an impact? Apply now to join our team!\n\n**Date Posted**\n\n\n22\\-dic\\-2025**Closing Date**\n\n\n25\\-ene\\-2026\nAlexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com. Alexion participates in E\\-Verify.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580704000","seoName":"senior-manager-nonclinical-and-clinical-pharmacology-writing","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/senior-manager-nonclinical-and-clinical-pharmacology-writing-6484233017651412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"1157b3d2-9dcb-46b9-86d2-b9577416c862","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Author regulatory documents for clinical programs","Collaborate with cross-functional teams","Pharmacology expertise required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1766580704500,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6484233007795512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"ENGLISH - Emergency Call Center Operator - Senior Protection","content":"**Job Description** \n\n**Do you have experience as a customer service call center operator? Are you passionate about delivering top-quality service? We’re looking for you!**\n**Securitas Direct** is the European market leader in security, serving over 4 million people worldwide. We foster a dynamic work environment within an inclusive setting where equal opportunities are guaranteed.\nWe are seeking to incorporate **telephone advisors** for customer service into our **Senior Protection team in Cornellà de Llobregat**, specifically for the **Emergency Call Center** area. **Are you interested? Keep reading!**\nYour **main responsibilities** will include managing incidents and emergencies reported by our customers, following established protocols and procedures to handle and resolve situations as efficiently as possible.\nWe **offer** a stable position with an indefinite contract and real opportunities for career growth. Fixed schedule with rotating shifts from Monday to Sunday on a 6\\*3 rotation pattern, a fixed salary plus an attractive variable component starting from the 7th month. You will receive initial training—fully remunerated!\n**What are we looking for?** We seek candidates with at least 6 months of customer service experience, advanced Spanish and English proficiency, strong communication skills, excellent problem-solving ability, and a clear customer-oriented mindset. **Enthusiasm and the right attitude are essential!**\n**If helping people excites you—and you believe this vacancy fits you perfectly—don’t hesitate: apply now!**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580704000","seoName":"INGL%C3%89S+-+Teleoperador+Central+de+Emergencia+-+Protecci%C3%B3n+Senior","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/ingl%25c3%2589s%2B-%2Bteleoperador%2Bcentral%2Bde%2Bemergencia%2B-%2Bprotecci%25c3%25b3n%2Bsenior-6484233007795512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"90b6012b-1be7-4f33-b9b4-553b607b995b","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Senior Protection role in Barcelona","Manage emergencies and incidents","Competitive salary with variable component"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1766580703733,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4073","location":"76RP+CG Valls, Spain","infoId":"6484232951116912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Logistics Team Leader Support","content":"**About the Role**\n------------------\n\nEnsure proper administrative and operational control of internal processes related to personnel management and logistics systems\n\n\nWe’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.\n\n\n**What You Will Do**\n--------------------\n\n* Respect all the Safety rules in the Site.\n* Follow\\-up and fulfil customers’ orders of Finished Goods, Mother Reels and Raw Material.\n* Personnel time control\n* Internal system management (SAP, EWM and others)\n* Participate in TPM\n* Billing and administrative control\n* Inventory and stock control\n* Detect and prevent service problems.\n* Complaint handling.\n* Interface to outsourcing partners for external warehousing and transports.\n* Contribute to the fulfilment of KPI’s set for Logistics\n* Identify within the area of responsibility improvement opportunities and set corrective actions\n\n**Who You Are**\n---------------\n\nProfessional education in logistics or Administration.\n\n\nGood level in Excel\n\n\nknowledge SAP\n\n\nIntermediate level in English.\n\n\nCommunication skills.\n\n\nCooperation \\& collaboration skills.\n\n\nOrganizing.\n\n\nInitiative.\n\n\n**What We Can Offer You**\n\nOur purpose, Breaking Barriers to Well\\-Being, provides meaning to everything we do. Join us to improve well\\-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good \\| Excel Together \\| Be You with Us\n\n\nEssity is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, age, physical or mental disability, pregnancy, sexual orientation. We seek to recruit, develop and retain the most talented people from a diverse candidate pool.\n\n\n**Application End Date:**\n-------------------------\n\n06 ene 2026\n**Job Requisition ID:**\n-----------------------\n\nEssity258548","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580699000","seoName":"logistics-team-leader-support","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-sales-inbound/logistics-team-leader-support-6484232951116912/","localIds":"874","cateId":null,"tid":null,"logParams":{"tid":"0c6d8ee5-d9eb-4b6e-b024-66bd8a491e81","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Logistics team leader support","Manage internal logistics systems","Ensure safety and compliance","Handle customer orders and inventory"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valls,Catalonia","unit":null}]},"addDate":1766580699306,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Coworking - Impact Hub en Barcelona, Carrer de Pujades, 94, Sant Martí, 08005 Barcelona, Spain","infoId":"6484232398323412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Commercial Retail Long-Tail Internship (They/She/He)","content":"### **Q\\-Commerce, Barcelona, Spain**\n\n\nIf you’re here, it’s because you’re looking for an **exciting ride**.\n\n\n\nA ride that will fuel up your ambitions to take on a **new challenge and stretch yourself beyond your comfort zone.**\n\n\n\nWe’ll deliver a **non\\-vanilla culture built on talent, where we work to amplify the impact on millions of people**, paving the way forward together.\n\n\n**Not your usual app**. We are the fastest\\-growing multi\\-category app connecting millions of users with businesses, and couriers, offering on\\-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.\n\n\n\nTogether we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.\n\n\n**What makes our ride unique?**\n\n\n**Our strong culture and non\\-vanilla personality.**\n\n\n**A Talent House.**\n\n\n**Our commitment to being a force for good.**\n\n\n\nWe have a vision: **Building the largest marketplace in your city, to give access to anything in minutes****.** And this is where your ride starts…\n\n\n**YOUR MISSION**\n\n\n\nJoin Glovo, a dynamic tech leader transforming the way the world accesses everything! We're not just delivering meals; we're redefining urban convenience, expanding rapidly into a groundbreaking era of **Q\\-Commerce**. At the heart of this revolution is our **Retail business unit**, the fastest growing business unit inside Glovo which includes all types of shops from electronics, pharmacies, beauty, flowers, toys and video games.\n\n\n**THE JOURNEY**\n\n\n* Implement and standardize tools, analytical processes, and playbooks to help local teams develop the category\n* Develop the Top Accounts business step by step, being part of multiple projects and being a resourceful multi\\-tasker\n* Handle tracking and reporting of performance metrics\n* Coordinate with the different regions/countries in order to understand key insights about local markets\n* Evaluate strategic opportunities, performing a broad range of quantitative and qualitative analysis\n* Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference\n\n\n**WHAT YOU WILL BRING TO THE RIDE**\n\n\n* Interested in the retail world and ready to deep dive into the Pharma, Beauty, Pets, Electronics categories\n* Out of the box thinker and high level of self\\-initiative (proactive in finding new solutions to complex issues)\n* Data\\-driven mentality: takes decisions based on data and makes business judgment when necessary\n* Strong analytical skills are a must\n* You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented. You are obsessed with making things happen!\n* Strong organizational skills, ability to prioritize \\& multitask and work well under pressure in a dynamic environment\n* Ability to engage internal and external stakeholders through effective communication skills\n* An empathetic, inclusive, and curious attitude\n\n\nIndividuals representing diverse profiles, **and abilities,** encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! **Skills can be learned, and embracing diversity is invaluable.**\n\n\n**We believe driven talent deserves:**\n\n\n* Monthly Glovo credits to satisfy your cravings!\n* Discounted gym memberships to keep you energized.\n* ️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!\n* Enhanced parental leave, and office\\-based nursery.\n* Online therapy and wellbeing benefits to ensure your mental well\\-being.\n\n\nHere at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds \\- all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.\n\n\n\nFeel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).\n\n\n**So, ready to take the wheel and make this the ride of your life?**\n\n\n\nDelve into our culture by taking a peek at our Instagram and check out our Linkedin and website!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580656000","seoName":"commercial-retail-long-tail-internship-they-she-he","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/commercial-retail-long-tail-internship-they-she-he-6484232398323412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"27239e66-c4e7-411b-b01c-9d33643fea5c","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Dynamic Q-Commerce Internship in Barcelona","Support Retail business unit growth","Flexible work with remote options"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Cataluña","unit":null}]},"addDate":1766580656118,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6484232401677112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Global HR Analyst - Temp 12 months","content":"Markem\\-Imaje, a wholly owned subsidiary of Dover Corporation, connects products and protects brands through intelligent identification, traceability and consumer engagement solutions. We offer the industry’s most comprehensive range of marking and coding systems seamlessly integrated with trusted software, services and consumables. Over 50,000 customers worldwide partner with us to help them unlock the power of information in codes. \n\nWith decades of proven expertise provided through the most extensive global network, we empower our customers to optimize supply chain efficiencies, achieve sustainability and compliance objectives, keep products safe and engage their consumers. This is intelligence, beyond the mark. **The Role** \n\nWithin Markem\\-Imaje we’re looking for a Global HR Analyst passionate about systems and HR, and eager to support the company in driving business decisions based on relevant data and process.\nYou will be reporting to our Senior HR Controller based in Barcelona (Spain) and collaborating with our global HR Team as well as with our corporate DOVER HRIS organization in the US and India. **What you’ll do:** \n\n* Manage HR system – SuccessFactors Employee Central\n* Collaborate closely with HR Stakeholders to understand business requirements and ensure smooth operation (Dover corporate HRIS, Markem\\-Imaje HR community and IT).\n* Support all HR team worldwide in managing the data in systems on day to day tasks\n* Participate to some key transversal projects depending on the experience of the incumbent\n* Provide technical support and troubleshooting assistance to end\\-users, resolving system issues in timely manner.\n* Support system cutover activities (monthly data validation checks, weekly audits SOX requirements, etc), support local teams to ensure data accuracy.\n* Participate in the transitioning project to a new HRIS.\n* Collaborate with IT to solve technical issues.\n* Ensure compliance with data privacy regulations and internal security policies in all HR activities.\n\n **What you need to have:** \n\n* 2 plus years’ experience in HR Information System management.\n* Knowledge of, SuccessFactors.\n* Ideally knowledge of Power BI.\n* Experience working with ticketing systems (Salesforce, ServiceNow).\n* Ability to communicate effectively with technical and nontechnical stakeholders.\n* Detail\\-oriented with focus on data accuracy and integrity.\n* System integration experience is a plus.\n\n **What we offer:** \n\n* A great job, highly professional environment and friendly work culture\n* Growth Opportunities within international environment\n* Bonus scheme\n* Home\\-Office policy (2 days/week working from home)\n* Private Health Care insurance\n* Life Insurance\n* Recruitment Referral bonus\n* Generous amount of vacation days\n* Meal vouchers\n* Public transport allowance\n\n **You’ll only be the right candidate if you are aligned to our values and culture:** \n\n* Collaborative entrepreneurial spirit\n* Winning through customers\n* High ethical standards, openness, and trust\n* Expectations for results\n* Respect and value people\n\n \n\nIf you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you. \n\n\\#LI\\-DNI\nWork Arrangement : Hybrid\n\n\nAll qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.\n\n\nJob Function : Administrative","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580656000","seoName":"global-hr-analyst-temp-12-months","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/global-hr-analyst-temp-12-months-6484232401677112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6b9c633e-bd7a-4e93-a966-496726bc4c95","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Support global HR team","Manage SuccessFactors system","Hybrid work arrangement"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1766580656381,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Av. Diagonal, 512I, Sarrià-Sant Gervasi, 08006 Barcelona, Spain","infoId":"6484232390515512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Intercompany Accountant / Finance Specialist","content":"#### **Your mission**\n\n\nWe are seeking an experienced Intercompany Accountant / Finance Specialist to join our dynamic team in our Barcelona office. This role plays a key part in managing and reconciling intercompany transactions, supporting group\\-wide accounting operations, and ensuring accurate financial reporting and compliance across multiple entities. **Main Responsibilities*** Monitor intercompany (IC) movements within the group.\n* Act as point of contact for international external tax and accounting advisors.\n* Coordinate and follow up with external accounting providers.\n* Provide booking support to all group entities and subsidiaries.\n* Categorize expenses and ensure correct accounting treatment.\n* Process international bank transactions.\n* Resolve intercompany accounting issues and discrepancies.\n* Perform intercompany balance reconciliations.\n* Prepare quarterly financial and management reports.\n* Generate and organize supporting documentation for audits and internal controls.\n* Track deadlines and ensure timely delivery of all reporting and compliance requirements.\n* Support external audits with the preparation of data and documentation.\n* Upload and review accounting reports in the group consolidation system.\n* Prepare and manage monthly and quarterly statistics and reports.\n\n#### **Your profile**\n\n* Native or fluent Spanish with a very good command of English, both written and spoken. Knowledge of Italian, Dutch, or German is a plus.\n* At least 3 years of professional experience in finance or accounting departments, ideally in an international environment.\n* Very good MS Office skills (especially Excel).\n* Strong numerical and analytical skills with attention to detail.\n* Team player with good communication skills and a proactive attitude.\n\n**What We Offer** \n\n* An autonomous role within a committed and collaborative team.\n* The opportunity to work in a constantly growing international group with a start\\-up mentality.\n* Central Barcelona office with the possibility of partial remote work.\n* Open, friendly, and informal working atmosphere.\n* Meal vouchers.\n* Private health insurance with Sanitas.\n\n#### **About us**\n\n\nAt GC Development Group, we're transforming the renewable energy landscape by developing utility\\-scale solar projects that create sustainable income streams for landowners while accelerating the clean energy transition. \n\n \n\nOur comprehensive approach combines technical expertise, financial innovation, and strategic partnerships to deliver projects that benefit communities, investors, and the environment.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580655000","seoName":"intercompany-accountant-finance-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/intercompany-accountant-finance-specialist-6484232390515512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5753cb98-c695-4653-a4a6-40516f209acf","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Intercompany accountant role in Barcelona","Manage financial reporting and compliance","Opportunity for partial remote work"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1766580655509,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain","infoId":"6484232392089912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sales Manager","content":"**Job Title**\n\n\nSales Manager**Summary of the role:**\n\n\nWe’re looking for a **SaaS Sales Manager** to join our dynamic **Sales Account Management team**, where innovation meets collaboration.\n\n\nIf you’re passionate about technology and eager to make a global impact, **Cytric by Amadeus is the place for you.**\n\n\nApply now and be part of our journey to redefine corporate travel \\& expense!\n\n\nOur **vision** is to redefine corporate travel and expense by co\\-developing and co\\-innovating with partners, ensuring a smoother and more personalized experience for our clients.\n\n**Your Next Dream Job Awaits**\n\n* **Lead Generation \\& Sales Execution**: Proactively prospect and generate new leads, driving sales efforts with a strong focus on closing deals confidently and effectively.\n* **Represent and sell our solutions on conferences and customer events.**\n* **Client Relationship Building:** Fostering and acquiring new client relationships.\n* **Cross\\-Department Collaboration:** Work closely with various departments such as Marketing, Pre\\-Sales, and IT to achieve common goals.\n* **Customer\\-Centric Solutions:** Ensure a smoother and more personalized travel \\& expense experience for our clients through co\\-development and co\\-innovation with partners.\n\n **Who Are We Looking For?**\n\n* 5\\+ years of sales experience in the SaaS (Software\\-as\\-a\\-Service) industry with a strong sales drive and a proven track record in the SaaS industry.\n* **Proactive Lead Generators:** Possess a great hunter gene, essential for proactively prospecting and generating real opportunities.\n* **Deal Closers:** Skills, curiosity, and determination to close deals confidently and effectively, while developing and maintaining a solid customer network.\n* **Network Builders:** Solid customer network, as we aim to create new client relationships.\n* **Bilingual Communicators:** **Fluency in Spanish** with excellent verbal and written skills, plus excellent English communication.\n\n**What We Can Offer You**\n\n* A complete rewards offer: Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.\n* ️Hybrid policy with 50% attendance to Barcelona offices.\n* A truly global DNA: Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.\n* Great opportunities to learn: Learning happens all the time and in many ways at Amadeus, through on\\-the\\-job training, formal learning activities, and day\\-to\\-day interactions with colleagues.\n* A caring environment: Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.\n* A flexible working model: We want our employees to do their best work, wherever and however it works best for them.\n* A diverse and inclusive community: We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.\n* A Reliable Company: Trust and reliability are fundamental values that drive our actions and shape long\\-lasting relationships with our customers, partners, and employees.\n* A critical mission and purpose: At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.\n\n**Application process**\n\n\nThe application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé.\n\n\nAre you the one we’re looking for? Apply now!\n\n\n\\#LI\\-EMEA\n\n**Diversity \\& Inclusion**\n\n\nAmadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\n\n\nAmadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580655000","seoName":"sales-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/sales-manager-6484232392089912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8a716971-d735-4225-a9f8-9cb9151572da","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Lead generation and sales execution","Represent solutions at conferences","Hybrid policy with 50% office attendance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1766580655632,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Pl. de la Vila, 2, 08911 Badalona, Barcelona, Spain","infoId":"6484232339545712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IKEA Badalona Sales Associate (30 hrs, Afternoon Shift, Temporary)","content":"\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\n\n\nA job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.\"\n\n\n**Location**\n\nBadalona\n**Employment type**\n\nPart-time, Temporary\n**Department**\n\nSales & Commercial\n**Deadline**\n\n2026-01-03\n \n**Why we’ll love you**\n\nBecause we are far more than just a company. We strive for a positive impact on homes, society, and the planet—and we enjoy helping people improve their everyday home life in simple, accessible ways.\n \n\nDo you want to make millions of people eager to get home? BRING YOUR TALENT TO IKEA!\n**Your day-to-day responsibilities**\n\nAs a sales associate, your mission is to identify different types of customers based on their purchasing needs and deliver a fun, comfortable, and satisfying shopping experience to boost sales.\n\n \n\nProvide personalized service from the very first contact with the customer.\n\n \n\nPresent inspiring home décor solutions.\n\n \n\nEnsure efficient and effective customer satisfaction by leveraging all available sales tools and channels.\n\n \n\nAdvise customers on products, their functionality and features, and introduce all services that facilitate the purchase process.\n**Our team at IKEA**\n\nAt IKEA, we are committed to creating a better everyday life for the many. All IKEA colleagues enjoy a comprehensive benefits package available from day one.\nIKEA is MUCH MORE—discover everything IKEA offers you","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580651000","seoName":"ikea-salesperson-badalona-30h-afternoon-temporary","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/ikea-salesperson-badalona-30h-afternoon-temporary-6484232339545712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5e48d047-d237-4531-9abc-65b31f5718b8","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Part-time sales role in Badalona","Afternoon shift available","Temporary contract opportunity"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Badalona,Catalunya","unit":null}]},"addDate":1766580651526,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6484231664448112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"SEM Specialist (Part-Time)","content":"**Company Description** \n\nShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.\n\n\nBuilt on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud\\-based portfolio includes Property Management System, Point\\-of\\-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.\n\n\nThe best hotels run on Shiji—day and night.\n\n **Job Description** \n\nWe’re hiring a Paid Media Specialist to lead the planning, execution, and optimization of paid digital campaigns across Google Ads, LinkedIn, and Meta. This is a core marketing role focused on qualified lead generation, cost\\-efficiency, and channel performance, with room to grow as the team expands.\n\n\nYou’ll work closely with content, regional, and analytics teams to ensure our campaigns hit the right audiences with the right message at the right cost. This position replaces our previous contractor\\-based model and is a long\\-term strategic hire.\n\n**What you will do**\n\n* Campaign Management: \n\n\n\t+ Plan, build, and manage performance marketing campaigns on Google Ads, LinkedIn Ads, and Meta\n\t+ Define targeting, creative rotation, budgets, and bid strategies\n\t+ Launch and manage remarketing and lead generation campaigns across global markets\n* Performance Optimization: \n\n\n\t+ Own daily and weekly performance monitoring (CPL, CTR, ROAS, conversions)\n\t+ Execute A/B tests on creative, landing pages, and audience segmentation\n\t+ Recommend channel mix, spend shifts, and campaign improvements proactively\n* Reporting \\& Insights: \n\n\n\t+ Maintain weekly reporting dashboard and campaign performance updates\n\t+ Track CPL trends by region, product, and channel\n\t+ Share insights with key stakeholders and translate data into actions\n* Cross\\-Team Collaboration: \n\n\n\t+ Work with content and design to brief and deliver creative assets\n\t+ Align with regional marketing leads for local targeting needs\n\t+ Collaborate with analytics to ensure proper UTM, tracking, and attribution\n\n **Qualifications** \n\n* 3\\+ years of hands\\-on experience managing paid media (Google, LinkedIn, Meta)\n* Proven track record running B2B lead generation campaigns (SaaS or hospitality tech preferred)\n* Deep knowledge of campaign structure, audience targeting, keyword strategy, and bidding models\n* Comfortable with data analysis, campaign reporting, and turning metrics into decisions\n* Proficient in ad platforms and tools: Google Ads, LinkedIn Campaign Manager, Meta Ads Manager\n* Fluent in English; excellent communicator and highly organized\n\n**Nice to have**\n\n* Experience with tools like Zoho CRM, HubSpot, or Salesforce\n* Familiarity with international B2B campaigns (EMEA, Americas, or APAC)\n* Landing page testing, CRO, and funnel optimization knowledge\n\n \n\n**Additional Information** \n\n* Challenging and creative technology environment.\n* Feedback and initiative are always welcomed.\n* Hybrid model of work, opportunity to work (partially) remotely.\n* A modern workplace in one of our multinational offices, of course as much coffee, tea and fruit as you need to get into the flow.\n* Access to various location\\-based benefits.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580598000","seoName":"sem-specialist-part-time","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/sem-specialist-part-time-6484231664448112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4ab8c136-f1d9-486a-bd07-aa6582b8cd6b","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Manage Google Ads, LinkedIn, Meta campaigns","Optimize B2B lead generation performance","Hybrid work model available"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1766580598784,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer de Rosselló i Pòrcel, 5, Nou Barris, 08016 Barcelona, Spain","infoId":"6484231644902512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"FRENCH, Customer Support Specialist for eBikes (Permanent, Hybrid)","content":"**Company Description** \n\nWe are a Bosch company but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world. Put simply: We take over some operations from other companies and run these for them, allowing them to focus on their core business.\n\n\nWe complement any product with a solid service delivered 24/7 across all channels or design new service models, optimally fitted to the needs of end\\-customers. We ensure that each interaction with end\\-users is as smooth and efficient as possible, so that products or brands leave a lasting positive impression.\n\n\nAs part of the Bosch group, we operate in one of its four main business areas – the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on\\-going product maintenance or the emergency and monitoring call center.\n\n\nAs part of this truly global team, our Barcelona office serves as an international hub for Bosch Service Solutions. Here, you will find around 520 associates who speak 24 languages and represent 44 nationalities. Get ready to experience diversity at its best!\n\n **Job Description** **Join Bosch eBike Systems – Where Adventure Meets Innovation!**\n\n\nAre you a bike enthusiast with a passion for technology? Do you thrive on adventure and enjoy exploring the latest innovations in urban mobility? At Bosch eBike Systems, we are at the forefront of creating sustainable mobility solutions that not only enhance your riding experience but also positively impact health, the environment, and society. Our eBike systems cater to a diverse range of bicycles, from mountain bikes to city cruisers, and we invite you to be part of this exciting journey!\n\n**Your Role:**\n\n\nAs an eBike Inside Technical Support Specialist, you will be the go\\-to expert for our bike dealers and end consumers, combining your love for cycling with your technical prowess. Your main responsibilities will include:\n\n* Providing exceptional technical and service\\-minded hotline support to bike dealers, ensuring they feel confident and supported.\n* Engaging with end consumers to address technical inquiries, general product support, and spare parts needs, all while sharing your enthusiasm for eBikes.\n* Troubleshooting and resolving technical or software\\-related issues with a positive attitude and a knack for problem\\-solving.\n* Making informed warranty decisions in line with company guidelines.\n* Documenting calls and cases in our Customer Relationship Management (CRM) tool, ensuring a seamless support experience.\n* Building and nurturing excellent customer relationships, making every interaction memorable.\n\n**What We Offer:**\n\n* Immerse yourself in an international network and take advantage of diverse opportunities within a global employer, including training and internal growth.\n* Enjoy a full\\-time position with a long\\-term contract directly with Bosch Service Solutions, trial period is 1 month.\n* Work Monday to Friday –¡WEEKENDS FREE! This means more time for your adventures. We work 39 hours per week from 08:00AM to 05:00PM.\n* Experience the freedom of a remote work setup that allows you to balance your professional life with your passion for biking and exploring the outdoors.\n* Access exclusive employee discounts on Bosch Power Tools and Home Appliances, perfect for your next DIY project or home upgrade.\n* Thrive in a fun, rewarding working environment that encourages creativity and innovation.\n* **Full training in Bosch eBike systems, including product portfolio, customer experience techniques, eBiking technologies, apps, and software. Get ready to learn a lot!**\n* Ride our e\\-bikes from time to time — the best way to test our products first hand.\n* Free psychological support in English or Spanish.\n* Weekly free fruit in the office to stay refreshed.\n* Access to private health insurance at a reduced price under Bosch’s insurance policy.\n* Annual Christmas box (this year may arrive late, but youll get it in december 2026\\).\n* 32 calendar days of paid holidays per year.\n* The total salary amounts to **€23,374\\.22 gross per year**, composed of a base salary (€17,458\\.94\\), language bonus (€1,519\\.68\\), two\\-language multiskill bonus (€379\\.92\\), French personal bonus (€1,139\\.76\\), eBike bonus (€1,437\\.96\\), and a performance bonus of up to €1,437\\.96 (subject to target achievement); **in addition**, €1\\.30 per remote\\-working day, €45\\.51 for each Spanish public holiday worked. All amounts are **gross**; **personal income tax and any other applicable taxes will be applied in accordance with Spanish law**.\n\n **Qualifications** \n\n* A hands\\-on attitude and eagerness to learn; no previous experience required!\n* Tech\\-savvy with a passion for all things related to eBikes and technology.\n* A people person who enjoys helping others and can effectively communicate with clients remotely.\n* Adventurous spirit who can balance a love for the outdoors with the responsibilities of an office job.\n* Fluency in French AND English is essential. Fluency in Spanish would be benefitial but it is not required. We have French trainers but most of the initial training is in English.\n* Based in Barcelona and possess a valid NIE number, Social security and a spanish IBAN bank account.\n* Available to work full\\-time.\n* Starting date for this vacancy is early February 2025\\.\n\n \n\n**Additional Information** **Join Us on This Adventure!**\n\n\nIf you’re ready to explore the latest technologies and shape the future of urban mobility with us, this is the perfect role for you! Embrace the lifestyle of an adventurer and a tech enthusiast, and enjoy the incredible freedom that comes with working from home. Apply now and become part of a team that is dedicated to making a difference while enjoying every ride!","price":"€ 23,374/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580597000","seoName":"french-customer-support-specialist-for-ebikes-permanent-hybrid","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-customer-service-call-center/french-customer-support-specialist-for-ebikes-permanent-hybrid-6484231644902512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"868abdb6-ea92-4b03-9d9f-ccc3acf4a8d6","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Support bike dealers and end consumers","Remote work flexibility","Comprehensive training in eBike systems"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1766580597258,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Carrer d'Elisenda Ribatallada, 11, 08172 Sant Cugat del Vallès, Barcelona, Spain","infoId":"6484231633920312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support & Strategy Internship","content":"**Before applying****:** please note that to be eligible for this position, you must be currently enrolled at a university in Spain **and remain enrolled until the end of the internship**. You must also be available to start the internship in **February 2026** and continue participating in the program until **June–July 2026**.\n\n\nJoin our team at the intersection of product management and customer experience innovation. As a Product \\& Customer Insights Intern, you’ll analyze customer feedback, support data, and product usage metrics to uncover actionable insights. You’ll collaborate with product managers, support teams, and data analysts to prioritize features, document customer journeys, and support the development of AI\\-powered customer support solutions. Your work will help optimize support workflows, enhance user satisfaction, and shape future customer experiences.\n\n**Key Responsibilities:**\n\n* Analyze customer feedback and product data to identify improvement opportunities.\n* Collaborate with product and support teams to prioritize features based on user needs.\n* Support implementation and testing of AI tools for customer support.\n* Document customer journeys and process improvements.\n* Contribute to evaluating new support technologies.\n\n**Preferred Skills:**\n\n* Currently studying a bachelor's or master's Degree in Industrial Engineering, Computer Science or a related field\n* Strong analytical and problem\\-solving skills; Excel proficiency preferred.\n* Interest in AI tools (chatbots, predictive analytics).\n* Excellent communication and collaboration skills.\n* Passion for improving customer experiences through data and technology.\n\n**Experience our benefits**:\n\n\nBeing part of HP means access to an international community with lots of growth opportunities within the company, professional development resources, networking opportunities, while enjoying in a great atmosphere making an impact.\n\n* You will be able to choose to either work office\\-based or hybrid work style.\n* Flexible schedule for part time (4h/day) or full time (8h/day) for a 6 to12 months agreement.\n* Lunch in the cafeteria.\n* Love sports? Then take advantage of our sports center (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and with 25\\+ regular coordinated activities / sports , such as HIIT training, squash, basketball and yoga.\n* A NextGen employee Network, which host fun events on a regular basis.\n* Free printing Happy hour – from photographs to large posters. And Hands\\-on workshops to print with the latest technology – from wall covers to 3D printed models.\n\n\nSounds like you? Please apply and let’s talk!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580596000","seoName":"customer-support-and-strategy-internship","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-cust-service-facing/customer-support-and-strategy-internship-6484231633920312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2cf7f232-08ee-4261-8304-1b1b5518aca4","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Analyze customer feedback and product data","Support AI tools for customer support","Flexible schedule for part time or full time"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Cugat del Vallès,Catalunya","unit":null}]},"addDate":1766580596399,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Les Malves, 258, 08110 Montcada i Reixac, Barcelona, Spain","infoId":"6484226789235512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"ADMINISTRATIVE/COMMERCIAL","content":"A company based in Montcada i Reixac is seeking an Administrative/Commercial Assistant.\n \nMain responsibilities include customer service, order management, invoicing and basic documentation, administrative support to the sales team, and other internal management and coordination tasks.\n \n* Minimum 1 year of experience. Professional experience and/or vocational training (Intermediate Level Vocational Training Cycle) or Professional Certification in the administrative-commercial field is mandatory.\n* Competencies/knowledge: Proficiency in Excel, Word, and Outlook is mandatory. Knowledge of management software (ERP/CRM) and/or industry-specific software for the graphic sector will be valued.\n\n\n \n* Permanent employment contract\n* Full-time position\n* Gross monthly salary: €1,354\n* Additional information of interest: A full-time permanent contract is offered, with working hours from Monday to Friday, 9:00–14:00 and 15:00–18:00, including statutory breaks. Immediate start. This contract is funded under a program supporting the employment of individuals in situations of vulnerability (SOCCONTRACTACIÓ); therefore, candidates must meet the eligibility requirements to participate in the selection process.","price":"€ 1,354/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580217000","seoName":"administrative-commercial","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-cust-service-facing/administrative-commercial-6484226789235512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"122295d6-4932-453a-8765-3aef6d67f5fe","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Administrative and commercial support","Experience in administrative or commercial training","Proficiency in Excel, Word, and Outlook"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Montcada i Reixac,Cataluña","unit":null}]},"addDate":1766580217908,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4073","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6484226775193912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Gong Implementation Consultant","content":"At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an **Gong Implementation Consultant** specialist to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.\n\n **What You’ll Do:** \n\n \n\n* Lead and deliver Gong implementations for diverse customers in the EMEA region.\n* Work closely with sales, marketing, and RevOps teams to configure Gong in alignment with their revenue processes.\n* Translate CRM, pipeline, and forecasting realities into a high\\-impact Gong setup.\n* Train and coach customers, ensuring strong adoption and long\\-term success.\n* Troubleshoot data and integration issues, providing clear guidance without falling into “follow the script” delivery.\n* Identify opportunities to optimize workflows and drive tangible business outcomes.\n\n \n\n**What We’re Looking For:** \n\n \n\n1\\. Strong CRM Experience \n\n* Must\\-have: 3\\+ years hands\\-on CRM work (Salesforce, HubSpot, or similar).\n* Nice\\-to\\-have: Exposure to conversational intelligence tools.\n* Why it matters: A solid CRM foundation is essential for configuring Gong and ensuring data accuracy.\n\n \n\n2\\. Consulting Skills \n\n* Must\\-have: Excellent customer\\-facing communication and problem\\-solving skills.\n* Nice\\-to\\-have: Prior consulting, onboarding, or implementation experience.\n* Why it matters: You’ll lead discovery, guide customers, and help them structure their revenue processes effectively.\n\n \n\n3\\. Technical Acumen \n\n* Must\\-have: Comfort with data, integrations, APIs, and basic troubleshooting.\n* Nice\\-to\\-have: Understanding of JSON, data flows, and integration concepts.\n* Why it matters: You’re not a developer, but you must grasp how systems connect and how sync issues occur.\n\n \n\n4\\. Revenue Ops \\& Sales Process Knowledge \n\n* Must\\-have: Understanding of B2B sales stages, pipeline management, and forecasting discipline.\n* Nice\\-to\\-have: Familiarity with sales engagement tools (sequences, task flows).\n* Why it matters: You’ll translate a customer’s revenue motion into an effective Gong configuration.\n\n \n\n5\\. RevTech Awareness \n\n* Must\\-have: General awareness of CRM and sales/RevOps tooling.\n* Nice\\-to\\-have: Hands\\-on experience with RevOps platforms such as sales engagement, CI, or forecasting systems.\n* Why it matters: It accelerates your ramp\\-up and helps contextualize Gong within the customer’s broader tech stack.\n\n \n\n6\\. Customer Success Mindset \n\n* Must\\-have: Ability to partner with customers to drive adoption and long\\-term value.\n* Why it matters: Our customers want more than a “standard script.” We need consultants who can adapt to real business needs.\n\n \n\n7\\. 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This role is ideally suited for an adventurous and football\\-passionate entrepreneur.\n\n**Sounds Like You?**\n\n\nAs a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. **If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest.** Be sure to download and explore the Stranger Soccer mobile app as well.\n\n**Responsibilities**\n\n* Bring the Stranger Soccer brand and business to life for the assigned city\n* Recruit, train, and lead a small central team (2\\-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation\n* Identify and secure prime slots at football venues to run Stranger Soccer games\n* Engage in creative sales and marketing digital and hands\\-onto ensure that customers are introduced to the platform as a convenient and preferred way to play\n* Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more\n* Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.\n\n**You should have**\n\n* A passion for football, and a strong connection to your local football scene\n* A business background, ideally in management and customer service\n* An entrepreneurial background or spirit\n* A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market\n* A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.\n\n**About Stranger Soccer**\n\n\nWith 3\\.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. 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Be sure to download and explore the Stranger Soccer mobile app as well. We look forward to meeting you.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766580216000","seoName":"license-owner-barcelona","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-sitges/cate-sales-inbound/license-owner-barcelona-6484226765478512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0abb0645-d438-4fa1-a3f2-2be8bebf45de","sid":"5e945d63-54c9-45fc-8ef4-7ed5ec7b2535"},"attrParams":{"summary":null,"highLight":["Own and operate Stranger Soccer in Barcelona","Recruit and lead a small team","Secure prime football venue slots"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1766580216052,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Avinguda del Mestre Montaner, 103, 08700 Igualada, Barcelona, Spain","infoId":"6484226755929812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"INDUSTRIAL GARMENT TECHNICIAN","content":"Company located in Igualada seeking an Industrial Garment Technician specializing in knitted goods. 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Preparation of quarterly and annual tax returns, as well as informative declarations. Preparation and supervision of the full accounting cycle for companies or individuals. Advisory services and preparation of income tax returns. Advisory services and processing of company formations or registration of individuals.\n \n* Minimum 5 years’ experience: Demonstrable experience of at least 5 years in tax consultancies and/or accounting firms, including direct client advisory services and communication with various public administrations and agencies.\n* Bachelor’s Degree in Business Administration and Management\n* Diploma in Economics and Business Studies\n* Higher National Diploma in Administration and Finance\n* Catalan (advanced spoken and written proficiency)\n* Spanish (advanced spoken and written proficiency)\n* Competencies / Knowledge: Knowledge of tax procedures; Proficiency or basic knowledge of A3 software; Proficiency in office applications; Communication and document drafting skills; Willingness to continuously update knowledge (e.g., webinars, specialized seminars).\n\n\n \n* Indefinite-term employment contract\n* Full-time position\n* Gross monthly salary ranging from EUR 2,300 to EUR 2,600\n* Additional relevant information: Office hours are Monday to Thursday, 9:00–14:00 and 15:00–18:30, and Friday, 9:00–14:00; 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Target is to improve availability and reliability of the units. Execute standard operational/technical tasks typically subject to instructions and work routines.**Job Description**\n===================\n\n**Essential Responsibilities**\n\n\nThe Mechanical technical support specialist will work closely with the site teams, the Product Service engineers and the Engineering team to find out solutions to the technical/operational issues.\n\n* + She/he will be the preferred contact point for any technical issues or any questions raised by Offshore site technicians.\n\t+ She/he will take the ownership of issue resolution process until the closure of the technical case.\n\t+ With the support of the Product Service Engineering, she/he will escalate the business critical cases. 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So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. \n\n\n\n \n\n**The Role**\n\nInfrastructure Specialist manages the operation of IT hardware, software, communications, and application solutions, ensuring that properly engineered IT services and products meet business needs and comply with regulatory, legal, and professional standards.\n\n\n### **Key Responsibilities**\n\n* **Infrastructure Operations**\n\t+ Oversee IT hardware, software, and network operations.\n\t+ Manage resources required to plan, develop, deliver, and support IT services.\n\t+ Ensure systems and services contribute effectively to business performance.\n* **Service Management**\n\t+ Prepare for and support new or changed services.\n\t+ Manage the change process and maintain compliance with standards.\n\t+ Handle bought\\-in services such as public networks, VPNs, and outsourced solutions.\n* **Performance \\& Risk**\n\t+ Monitor and report on system and service performance.\n\t+ Provide service\\-level reporting, risk assessment, and contingency planning.\n* **Technical Support \\& Advisory**\n\t+ Advise clients on product usage and resolve complex technical issues.\n\t+ Guide on potential resolutions and ensure client satisfaction.\n\n### **Professional Competencies**\n\n* **Database Management**\n\t+ Expertise in database administration, data modeling, and architecture.\n* **Network Management**\n\t+ Configuring, monitoring, and managing network performance, including routing, switching, and VPNs.\n* **Compliance \\& Standards**Ensure adherence to regulatory, legal, and professional standards. \n\n\t+\n\n \n\n**Who You Are**\n\n### **Technical Skills**\n\n* **System Administration**\n\t+ Windows, Linux, and (if applicable) Mainframe environments (z/OS).\n* **Network Management**\n\t+ LAN/WAN configuration, VPN setup, and troubleshooting.\n* **Virtualization \\& Cloud**\n\t+ Experience with virtualization platforms and hybrid cloud environments.\n* **Automation \\& Scripting**\n\t+ Ability to write scripts for task automation (e.g., PowerShell, Bash).\n* **Backup \\& Disaster Recovery**Knowledge of backup strategies and recovery procedures. \n\n\t+\n\n \n\n**Being You**\n\nDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single\\-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. \n\n\n\n \n\n**What You Can Expect**\n\nWith state\\-of\\-the\\-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well\\-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company\\-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non\\-profit organizations. 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We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.\n\n\nIf you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona (On\\-site),** you will be part of our team of game\\-changers who are powering the brands of the future in electric cars.\n\n\n**Career growth and personal development**\n\nThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed.\n\n\n**What you will do in this role**\n\nIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.\n\n\nAs a **Customer Service Representative** on our team, you will:\n\n\n* Take incoming customer contacts (via telephone, email, chat \\& other automated alerts) and solve users’ demands\n* Log call details onto call management systems and provide response and resolution within SLA\n* Maintain service and product knowledge and expertise associated with applications specific to individual customers\n* Ensure contractual SLA is maintained\n* Provide cover for other Agents in their absence, either within the same team or across teams\n* Understand and comply with administrative duties including holiday, sickness and overtime\n* Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction\n**Your qualifications**\n\nWe embrace our game\\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We’ll do our best to match you with the right job, whether it’s this one or another role.\n\n\n**What’s** **in it for you**\n\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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