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Job Summary: Customer service at a golf resort, including equipment handling, tournament organization, and facility maintenance. Key Highlights: 1. Dynamic role combining customer service and golf operations management. 2. Opportunity to work in a golf resort environment. 3. Benefits including company activities and discounts on services. Responsibilities * Welcome guests to the resort. * Serve customers with items rented from the golf shop. * Handle golf bags, including loading/unloading motorized and electric golf carts, cleaning clubs, and storing them in our facilities. * Provide customer service. * Organize the 1st tee as the starting point. * Monitor pace of play as course advisor. * Drive shuttle vehicles from hotels to the golf course. * Clean golf carts after play and park them for charging. * Maintain practice facilities, collecting range balls, baskets, and trash. * Monitor golf course setup, including stakes, trash, scorecards, etc. * Monitor and maintain batteries for both electric and standard carts. * Maintain inventory of our materials, such as scorecards, pencils, rental clubs, ball machines, etc. * Perform any other tasks arising from special guest requests. Requirements * Languages: Spanish and intermediate-to-advanced English. * Prior customer service experience. * Golf knowledge is a plus. * Valid driver's license and personal vehicle required to access the resort. Benefits * Working hours: Full-time, consecutive shift. * Contract type: Permanent intermittent contract. * Schedule: Rotating shifts. * Company activities: Employee padel tournaments, pilates classes, mindfulness sessions, and much more! * Access to Camiral and Quinta do Lago Resort facilities, plus discounts at hotels, wellness centers, shops, and restaurants. * Fuel discount at all Zona Diesel locations. * Access to WellHub, offering discounts on gyms and wellness apps. * Medical coverage via a health app for employees and family members, at no cost. * Access to Therapyside, our online therapy platform: 3 free sessions per year, plus special rates for additional sessions. * Fully subsidized internal cafeteria for hotel employees and staff with split shifts. * Smart lockers for package delivery, available to employees. * Financial incentive for employees who refer another employee who is subsequently hired. * Discounts at group hotels and golf courses: Quinta do Lago (Portugal), Ballynahinch (Ireland). * Partnership with Ostelea School and others.
