Description
We are seeking to hire two individuals for the in-person team in Granollers, within the telecommunications sector. The role involves face-to-face interaction with both individual and corporate customers to resolve inquiries, incidents, and complaints. It also includes modifying lines, tariffs, and services, as well as managing after-sales service to ensure comprehensive support.
Responsibilities range from direct customer interaction and handling requests to executing customer-specific commercial actions. Prior customer service experience, strong communication skills, a solution-oriented mindset, and an intermediate-to-advanced level of computer proficiency are required. Motivation and availability for full-time work are essential.
The position is full-time with a split schedule. A temporary contract is offered, with a competitive salary starting at €9.72 per hour. Initial training is provided, and the role is carried out in a dynamic environment where teamwork begins from day one.