**We are looking for a motivated and technically skilled IT Supporter (all) to strengthen our dynamic team. If you have a passion for ICT and would like to work in an innovative and future-oriented company, then you are exactly the right fit for us!** **Your Responsibilities** * Your main focus is on providing professional First Level Support to our SME customers * You will work within the Service Desk and maintain the ticketing system together with your three team members * You independently handle incoming requests, attempt to resolve them, and forward them to Second Level Support when necessary * You actively assist in project-related tasks (M365, Staging) * Creating and maintaining documentation as well as administrative tasks complete this varied range of responsibilities **Your Qualifications** * You have successfully completed an apprenticeship as an EFZ Computer Scientist specializing in Platform Development or EFZ Computer Scientist specializing in Systems Technology (all) * Ideally, you already have some experience in IT support * You are characterized by an independent, reliable, and responsible work ethic * You have very good German and good English language skills Application We kindly refrain from receiving inquiries from recruitment agencies. **What We Offer** As a responsible employer, we offer:* fair and market-oriented compensation * customized training and further education opportunities * a modern infrastructure * **Company** AEK AG * **Location** Industriestrasse West 24, 4613 (b. Olten) * **Workload** 80\-100% * **Field** Information Technology * **Employment Type** Permanent contract * **Reference Number** A\-2136071 **Application Questions** Roberto Pazeller Recruiter \+41 58 477 28 25 We use the addition (all) in our job postings because within the BKW Group we embrace a welcoming culture that includes everyone. All people are welcome at our company, regardless of factors such as age, gender, social or ethnic background, skin color, nationality, language, sexual orientation and identity, or religion.