Job Summary: We are seeking an order manager to coordinate the full order cycle—from receipt to delivery—ensuring smooth, efficient service and customer satisfaction. Key Responsibilities: 1. Efficiently manages the entire order lifecycle 2. Serves as the key contact point for customers and the sales team 3. Contributes to the continuous improvement of processes In Rubí, we are looking for a person to manage the complete order cycle—from receipt to delivery—ensuring smooth and efficient service. This person will serve as the primary contact point for inquiries regarding availability, lead times, and deliveries, coordinating with customers, the sales team, and carriers. Accurate and timely entry of information into internal systems is essential for daily operations. Responsibilities include processing and tracking orders, resolving stock or delivery issues, and directly assisting customers to clarify doubts and provide commercial information. The role also involves maintaining up-to-date customer and product databases so that the department has access to reliable information. All of this requires constant coordination to align logistics with customer expectations. The work environment values accuracy, clear communication, and teamwork. Adaptability to established procedures and contributions to the continuous improvement of workflows are essential. This position offers in-depth exposure to sales and distribution processes.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
