The Service Owner is accountable for the end\-to\-end health and performance of a portfolio of shared platforms. This role ensures platforms deliver business value while remaining compliant, cost\-effective, and aligned with enterprise standards. The Service Owner acts as the single point of clarity across governance, lifecycle, and stakeholder coordination. What is expected from this role * Act as a Service owner for platform value, balancing business needs, risk, and long\-term sustainability * Drive consistency and transparency across platform governance, lifecycle decisions, and vendor interactions * Foster strong collaboration across IT, business stakeholders, and peer service owners to enable seamless platform usage **Tasks and responsibilities** * Centralize accountabilities for all managed platforms. * Ensure alignment with IT ways of working, strategy and architecture. * Strengthening compliance, governance, and risk management. * Standardized processes, documentation, and lifecycle management. * Optimizing cost efficiency and vendor management. * Manage the relationship with other service owners and POs that we share platforms with. **Requirements** * Strong understanding of enterprise architectures, cloud platforms, integrations, APIs, and data pipelines. * Experience leading platform governance, technical audits, and risk management. * Proficiency in DevOps practices, CI/CD pipelines, monitoring frameworks, and automation. * Ability to define and enforce technical standards and lifecycle processes. * Strong cross‑team facilitation and the ability to drive technical alignment across multiple squads. * Demonstrate strong business–technical translation skills with experience liaising across business, operational, and IT teams; quickly learn new tools including AI and automation solutions. * Excel in a fast\-paced, global environment through strong time‑management, independent problem‑solving, attention to detail, and fluent English communication. * Hold a relevant bachelor’s degree, ideally with pharma experience or prior roles in digital marketing/SEM/SM within service delivery settings; able to work hybrid from Sant Cugat and travel occasionally. \#IamBoehringerIngelheim because… We are continuously working to design the best experience for you. Here are some examples of how we will take care of you: * Flexible working conditions * Life and accident insurance * Health insurance at a competitive price * Investment in your learning and development * Gym membership discounts If you have read this far, what are you waiting for to apply? We want to know more about you!
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
