Consultant

Description

Job Summary: We are seeking a Consultant to ensure efficient adoption and activation of technology solutions in hotels, training users and generating value. Key Highlights: 1. Key role in the adoption and activation of hotel technology solutions. 2. Focus on continuous improvement, collaborative work, and personal development. 3. Offers flexibility, work-life balance, and professional growth. **Location:** Gran Canaria / Tenerife (hybrid model). **Apply:** https://www.noray.com/noray/nuestro\-equipo/\#form **About Noray** **Noray – Canarian IT Consultants, S.A.** is a technology company with a strong track record in developing and implementing management solutions, specialized in the hotel and tourism sector. Through **Noray Htl**, we develop proprietary technology-based solutions built on **Microsoft**, supported by our status as **Microsoft partners**, helping our clients optimize their processes and daily operations. At **Noray**, we believe in **continuous improvement**, **collaborative work**, and **people development** as drivers of growth. Consulting is a strategic pillar of the company and a key element in transforming technology into real value for our clients. **JOB MISSION** A **Consultant at Noray** ensures the proper **adoption and activation** of the company’s technology solutions in hotels, through an integration process that is **efficient, customized, and aligned with each client’s specific needs**. The Consultant will also be responsible for **end-user training**, ensuring maximum utilization of the tools and features provided, delivering a **high-quality service**, and generating **real, measurable value** for the client. **OPERATIONAL FUNCTIONS AND RESPONSIBILITIES** * Analyze **client needs** and adapt the technology solution to their operational and functional requirements. * Ensure **correct product activation**, guaranteeing adherence to deadlines, quality, and defined standards. * **Configure and customize the software** according to each client’s characteristics and business processes. * Deliver **end-user training**, and develop and maintain instructional and support materials. * Provide **post-activation support**, managing incidents and accompanying the client during the initial usage phase. * Maintain a **fluid and close relationship with the client**, collecting feedback for continuous service and product improvement. * Propose and participate in **improving internal processes** related to activation, training, and client support. **REQUIREMENTS AND KEY COMPETENCIES** * Prior experience in **technology consulting**, software implementation, or activation projects. * **MB\-800 certification**. * Ability to **analyze and understand business processes**, especially in hotel environments (highly desirable). * Strong client orientation, service quality focus, and results-driven mindset. * Strong **communication and end-user training skills**. * Organizational ability, autonomy, and time management skills. * Functional knowledge of management solutions (Microsoft environment preferred). * Proactive, collaborative attitude oriented toward continuous improvement. **WHAT DO WE OFFER AT NORAY?** Join a well-established technology company with a strong focus on consulting and professional development. **Benefits and Conditions** At Noray, we champion **flexibility, work-life balance, and professional growth**: **Flexibility and Work-Life Balance** * **4 days of remote work** per week. * **1 day on-site** in **Tenerife** or **Gran Canaria**, depending on your place of residence. * **Flexible working hours**, enabling better daily schedule management. * **Three months per year of reduced working hours (35 hours/week)**. * **Birthday leave**, in addition to your vacation days. * **Two weeks per year of 100% remote work**, complementary to the standard hybrid model. **Development and Recognition** * **Scholarships for official Microsoft certifications**. * **Individual performance-based incentives and/or recognition**. **Well-being and Stability** * **100% salary supplement** during temporary disability due to common contingencies. * **Private health insurance** via flexible compensation plan. * A stable, collaborative, and continuously improving work environment. **ARE YOU INTERESTED?** If you are motivated to work directly with clients, support them in adopting technology solutions, and join a company where consulting delivers real value, **we want to meet you**. **Apply for this position and join Noray** https://www.noray.com/noray/nuestro\-equipo/\#form Employment Type: Full-time, Permanent Contract Work Location: Hybrid remote work in Las Palmas de Gran Canaria, Las Palmas province