Campsite Receptionist

Description

At **HolaCamp**, we are looking to hire a **Receptionist** for one of our campsites in **Sitges**, a key position in shaping our guests' experience. The selected candidate will be the first point of contact for HolaCamp and will play a fundamental role in ensuring attentive, professional service aligned with our values of hospitality and service. **Main responsibilities** * Guest reception and welcome (check\-in / check\-out) * Reservation management and modifications in the system * Telephone support and email handling * Resolving guest queries and issues during their stay * Providing tourist information and local recommendations * Coordination with other departments (maintenance, housekeeping, animation, etc.) * Cash handling and payments * Monitoring quality standards and guest experience **Candidate profile** * Prior experience in reception, customer service, or similar roles * Good command of **Spanish and English** (additional languages such as **French** are valued) * Strong communication skills and clear customer orientation * Organizational ability and problem-solving skills * Proactive, positive attitude and ability to work well in a team * Availability to work **rotating shifts** (including weekends and holidays) **What we offer** * Opportunity to join a growing project in the hospitality sector * Dynamic and collaborative work environment * Internal training and initial onboarding support * Career development opportunities within HolaCamp At **HolaCamp**, we believe that guest experience begins with team experience. If you are passionate about interacting with people and want to join an environment where service makes the difference, **we are waiting for you!** Salary: €14,652.00–€26,842.88 per year Work location: On-site employment