

Job Summary: We are seeking an Incident Manager with development experience to lead the management and resolution of critical incidents, coordinate technical teams, and analyze root causes for continuous improvement. Key Highlights: 1. Lead the management and resolution of critical production incidents. 2. Collaborate with development teams to implement improvements. 3. Stable, long-term project with professional development. We are expanding our team! Azertium IT is looking for you! We urgently need an Incident Manager with a technical development background and at least 4 years of experience in the role and the IT sector to join our team, which offers significant challenges, career trajectory, and professional growth. Work mode: 100% REMOTE. Responsibilities: * Lead the management and resolution of critical production incidents. * Coordinate technical teams during high-severity situations. * Analyze logs and metrics to identify root causes of incidents. * Collaborate with development teams to implement improvements and prevent recurrence. * Track and communicate incident status to all involved teams. Technical Requirements: * Experience with Java (Java 21\) and service-oriented development. * Knowledge of Spring Boot. * Basic knowledge of Angular (v17\). * Experience performing queries and analysis in PostgreSQL. * Basic knowledge of AWS (CloudWatch, EC2, ECS, CloudFront). * Experience managing incidents in production environments. Competencies: * Assertive communication and ability to work under pressure. * Analytical capability and problem-solving orientation. * Organization and ability to manage multiple tasks simultaneously. Employment Conditions: * Indefinite contract with Azertium IT. * Stable, long-term project. * Professional training and development
