**Job Title** Customer Solutions Analyst**Summary** We are seeking experienced Customer Solutions Analysts, to join our team in Barcelona! This is a dynamic, customer\-facing role focused on supporting clients by customizing solution outputs to meet their unique business needs. The position requires adaptability, problem\-solving skills, and the ability to work independently within a collaborative environment. **Key Responsibilities** * Serve as a primary point of contact for clients, addressing data\-related questions and helping them leverage provided solutions to solve business challenges. * Conduct initial investigations into data discrepancies and guide clients on how to resolve issues using available datasets. * Perform regular maintenance and troubleshooting for customized solutions. * Collaborate with internal teams to escalate and resolve complex technical issues. * Adapt to changing requirements and priorities, demonstrating flexibility and resilience in a fast\-paced environment. * Work closely with colleagues both locally and remotely, taking direction and contributing to team objectives. **Requirements** * Proven proficiency in Microsoft Excel; advanced skills are highly valued. * **Hospitality/Travel industry experience is a significant plus** * Basic knowledge of SQL (ability to run statements; coding expertise not required). * Experience in a customer\-facing role, ideally within a technical or analytical context. * Ability to work independently, take initiative, and solve problems with minimal supervision. * Strong communication skills and a collaborative mindset. * Willingness to learn new applications and adapt to evolving business needs. **What we can offer you** * A critical mission and purpose – At Amadeus, you'll power the future of travel with a meaningful mission. * A truly global DNA – Our people, business, and culture are global by design. * Great opportunities to learn – From on\-the\-job training to formal learning programs. * A caring environment – We support both professional growth and personal well\-being. * A complete rewards offer – Including salary, bonus, caregiving, and health benefits. * A flexible working hybrid model – Work where and how you perform best on a hybrid basis. * A diverse, equitable, and inclusive community – We foster a culture of belonging. * A reliable company – Built on trust and long\-term relationships. **Apply now and help shape the future of travel technology!** **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.