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You must also be available to start the internship in **February 2026** and continue participating in the program until **June–July 2026**.\n\n\nJoin our team at the intersection of product management and customer experience innovation. As a Product \\& Customer Insights Intern, you’ll analyze customer feedback, support data, and product usage metrics to uncover actionable insights. You’ll collaborate with product managers, support teams, and data analysts to prioritize features, document customer journeys, and support the development of AI\\-powered customer support solutions. 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Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher! \n\nOur award\\-winning Customer Support team provides first\\-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day.\n\n**Your Main Responsibilities:**\n\n* Deliver clear, professional, and timely support to our global customers via verbal and written communication;\n* Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction;\n* Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization;\n* Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution;\n\n**About the Ideal Candidate:**\n\n* Proven experience in Customer Support or a related service environment;\n* A proactive problem solver who takes ownership and delivers results;\n* Strong customer focus with the ability to navigate technical and communication challenges;\n* Comfortable working with tools like Salesforce and Microsoft Office;\n* Previous experience in travel, hospitality, or airline industries is a plus;\n* Fluent in English;\n* Fluent in Italian or French \\- one of them is mandatory.\n\n**What we can offer you:**\n\n* A complete rewards offer \\- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.\n* A truly global DNA \\- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.\n* Great opportunities to learn \\- Learning happens all the time and in many ways at Amadeus, through on\\-the\\-job training, formal learning activities, and day\\-to\\-day interactions with colleagues.\n* A caring environment \\- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.\n* A flexible working model \\- We want our employees to do their best work, wherever and however it works best for them.\n* A diverse and inclusive community \\- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.\n* A Reliable Company \\- Trust and reliability are fundamental values that drive our actions and shape long\\-lasting relationships with our customers, partners, and employees.\n* A critical mission and purpose \\- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.\n\n\n\\#LI\\-EMEA\n\n**Diversity \\& Inclusion**\n\n\nAmadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\n\n\nAmadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764081890000","seoName":"customer-support-agent-french-italian-speaker","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-seva/cate-cust-service-facing/customer-support-agent-french-italian-speaker-6452248200742612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cb8e94c6-e735-4587-a44c-ba2d26a5dc71","sid":"6b3b27c9-2d3c-4b02-977d-394b72555556"},"attrParams":{"summary":null,"highLight":["Support global hotel clients","Fluent in English and Italian/French","Flexible working model"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1764081890683,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain","infoId":"6452248202380912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support Representative - French/Italian Speaker","content":"**Job Title**\n\n\nCustomer Support Representative \\- French/Italian Speaker**Job Description Summary**\n\n\nShape the Future of Hospitality Support at Amadeus! \n\nJoin our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher! \n\nOur award\\-winning Customer Support team provides first\\-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day.\n\n**Your Main Responsibilities:**\n\n* Deliver clear, professional, and timely support to our global customers via verbal and written communication;\n* Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction;\n* Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization;\n* Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution;\n\n**About the Ideal Candidate:**\n\n* Proven experience in Customer Support or a related service environment;\n* A proactive problem solver who takes ownership and delivers results;\n* Strong customer focus with the ability to navigate technical and communication challenges;\n* Comfortable working with tools like Salesforce and Microsoft Office;\n* Previous experience in travel, hospitality, or airline industries is a plus;\n* Fluent in English;\n* Fluent in Italian or French \\- one of them is mandatory.\n\n**What we can offer you:**\n\n* A complete rewards offer \\- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.\n* A truly global DNA \\- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.\n* Great opportunities to learn \\- Learning happens all the time and in many ways at Amadeus, through on\\-the\\-job training, formal learning activities, and day\\-to\\-day interactions with colleagues.\n* A caring environment \\- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.\n* A flexible working model \\- We want our employees to do their best work, wherever and however it works best for them.\n* A diverse and inclusive community \\- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.\n* A Reliable Company \\- Trust and reliability are fundamental values that drive our actions and shape long\\-lasting relationships with our customers, partners, and employees.\n* A critical mission and purpose \\- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.\n\n\n\\#LI\\-EMEA\n\n**Diversity \\& Inclusion**\n\n\nAmadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\n\n\nAmadeus is an equal opportunity employer. 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Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher! \n\nOur award\\-winning Customer Support team provides first\\-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day.\n\n**Your Main Responsibilities:**\n\n* Deliver clear, professional, and timely support to our global customers via verbal and written communication;\n* Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction;\n* Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization;\n* Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution;\n\n**About the Ideal Candidate:**\n\n* Proven experience in Customer Support or a related service environment;\n* A proactive problem solver who takes ownership and delivers results;\n* Strong customer focus with the ability to navigate technical and communication challenges;\n* Comfortable working with tools like Salesforce and Microsoft Office;\n* Previous experience in travel, hospitality, or airline industries is a plus;\n* Fluent in English;\n* Availability to work from Tuesdays to Saturdays;\n* Proficiency in other language will be a plus.\n\n**What we can offer you:**\n\n\n* A complete rewards offer \\- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.\n* A truly global DNA \\- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.\n* Great opportunities to learn \\- Learning happens all the time and in many ways at Amadeus, through on\\-the\\-job training, formal learning activities, and day\\-to\\-day interactions with colleagues.\n* A caring environment \\- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.\n* A flexible working model \\- We want our employees to do their best work, wherever and however it works best for them.\n* A diverse and inclusive community \\- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.\n* A Reliable Company \\- Trust and reliability are fundamental values that drive our actions and shape long\\-lasting relationships with our customers, partners, and employees.\n* A critical mission and purpose \\- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.\n\n\n\\#LI\\-EMEA\n\n**Diversity \\& Inclusion**\n\n\nAmadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\n\n\nAmadeus is an equal opportunity employer. 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Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher! \n\nOur award\\-winning Customer Support team provides first\\-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day.\n\n**Your Main Responsibilities:**\n\n* Deliver clear, professional, and timely support to our global customers via verbal and written communication;\n* Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction;\n* Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization;\n* Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution;\n\n**About the Ideal Candidate:**\n\n* Proven experience in Customer Support or a related service environment;\n* A proactive problem solver who takes ownership and delivers results;\n* Strong customer focus with the ability to navigate technical and communication challenges;\n* Comfortable working with tools like Salesforce and Microsoft Office;\n* Previous experience in travel, hospitality, or airline industries is a plus;\n* Fluent in English;\n* Availability to work from Sundays to Thursdays;\n* Proficiency in other language will be a plus.\n\n**What we can offer you:**\n\n\n* A complete rewards offer \\- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.\n* A truly global DNA \\- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.\n* Great opportunities to learn \\- Learning happens all the time and in many ways at Amadeus, through on\\-the\\-job training, formal learning activities, and day\\-to\\-day interactions with colleagues.\n* A caring environment \\- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.\n* A flexible working model \\- We want our employees to do their best work, wherever and however it works best for them.\n* A diverse and inclusive community \\- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.\n* A Reliable Company \\- Trust and reliability are fundamental values that drive our actions and shape long\\-lasting relationships with our customers, partners, and employees.\n* A critical mission and purpose \\- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.\n\n\n\\#LI\\-EMEA\n\n**Diversity \\& Inclusion**\n\n\nAmadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\n\n\nAmadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764072688000","seoName":"customer-support-agent-sundays-to-thursdays","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-seva/cate-cust-service-facing/customer-support-agent-sundays-to-thursdays-6452130408512312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"263f2560-2866-464e-957f-7a936fefd624","sid":"6b3b27c9-2d3c-4b02-977d-394b72555556"},"attrParams":{"summary":null,"highLight":["Support global hotel customers","Resolve technical inquiries efficiently","Opportunities for career growth"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1764072688165,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain","infoId":"6452130403737812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support Representative - French or Italian speaker","content":"**Job Title**\n\n\nCustomer Support Representative \\- French or Italian speaker**Job Description Summary**\n\n\nMaintain and Improve Amadeus’ high\\-quality customer support!\n\n\nJoin our Hospitality department at Amadeus to develop a fulfilling and rewarding career at the intersection of Technology and Hospitality. We are known worldwide for the quality of our customer care, and we want you to help us contribute to our success in the years to come!\n\n\nAmadeus Hospitality’s award\\-winning Customer Support team offers first\\-line support to its global customer base in Hotels!\n\n**Your main responsibilities:**\n\n* Maintain excellent verbal and written customer support required by our global customers.\n* Provide effective and timely customer service, technical support, and follow\\-up on customer requests.\n* Develop continuous improvement initiatives to enhance our high\\-quality customer service by identifying problems and opportunities in our processes.\n* Lead cross\\-department collaboration initiatives such as secondary investigations from other departments and escalations.\n\n**About the ideal candidate:**\n\n* Experience in Customer Support area.\n* Proactive problem solver who takes initiative to get things done.\n* You are a customer\\-oriented problem solver who can overcome communication barriers and technical obstacles for our customers.\n* Adept at using new software tools such as Salesforce or Microsoft Office is beneficial.\n* Previous professional experience in travel agencies or airlines (nice to have).\n* Fluent in English.\n* Second language: French or Italian, one of them is mandatory.\n\n**What we can offer you:**\n\n\n* A complete rewards offer \\- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.\n* A truly global DNA \\- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.\n* Great opportunities to learn \\- Learning happens all the time and in many ways at Amadeus, through on\\-the\\-job training, formal learning activities, and day\\-to\\-day interactions with colleagues.\n* A caring environment \\- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.\n* A flexible working model \\- We want our employees to do their best work, wherever and however it works best for them.\n* A diverse and inclusive community \\- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.\n* A Reliable Company \\- Trust and reliability are fundamental values that drive our actions and shape long\\-lasting relationships with our customers, partners, and employees.\n* A critical mission and purpose \\- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.\n\n\n\\#LI\\-EMEA\n\n**Diversity \\& Inclusion**\n\n\nAmadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\n\n\nAmadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764072687000","seoName":"customer-support-representative-french-or-italian-speaker","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-seva/cate-cust-service-facing/customer-support-representative-french-or-italian-speaker-6452130403737812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e8efaead-15d9-48c8-b2b2-5c0becfbc2cb","sid":"6b3b27c9-2d3c-4b02-977d-394b72555556"},"attrParams":{"summary":null,"highLight":["Maintain high-quality customer support","Fluent in English and French/Italian","Flexible working model"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1764072687792,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Can Penques, 08520, Barcelona, Spain","infoId":"6439667249177712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service","content":"Distrivet is looking for a Customer Service Administrator\nAre you passionate about delivering exceptional service and ensuring the best customer experience? Join our team at Distrivet, a leader in solutions for the veterinary and zoosanitary industry!\nPosition Summary\nWe are seeking a candidate with excellent communication skills, strong attention to detail, and a commitment to customer satisfaction. As a Customer Service Administrator, you will play a key role in managing inquiries, orders, and resolving incidents, ensuring a positive experience for our customers.\nMain Responsibilities:\nCustomer Service and Communication\n* Respond to customer inquiries via phone, email, or chat regarding zoosanitary products, orders, pricing, and availability.\n* Provide product information, technical support, and guidance on proper usage.\n* Handle complaints, returns, and exchanges according to company policies.\n* Conduct follow-ups to ensure customer satisfaction.\n\nOrder Management and Fulfillment\n* Process orders accurately and efficiently, ensuring timely deliveries.\n* Coordinate with sales, warehouse, and logistics teams to resolve issues.\n\nRecord Keeping and Reporting\n* Record customer interactions and transactions in the CRM system.\n* Generate reports and analyze data to identify sales opportunities.\n\nCollaboration and Continuous Improvement\n* Work with internal teams (sales, marketing, operations) to optimize processes and enhance customer experience.\n\nProduct Knowledge\n* Stay updated on products, industry trends, and applicable regulations.\n\nRequirements and Qualifications\n* Education: High school diploma or equivalent (university degree preferred).\n* Experience: Customer service in the zoosanitary, veterinary, or agricultural industry (desirable).\n* Languages: Intermediate English (additional languages are a plus).\n* Technical Skills: Proficiency in CRM, customer service software, and Microsoft Office (Excel).\n* Knowledge: Zoosanitary products and logistics processes (desirable).\n* Personal Skills: Problem-solving, empathy, organization, attention to detail, and teamwork.\n\nLocation: Les Franqueses del Vallès\n\nType of Contract: Permanent position with a three-month probation period.\nDo you identify with this profile? Apply now and become part of Distrivet!\n*Covetrus is an equal opportunity/affirmative action employer. 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