**Additional Information** **Job Number**25156457 **Job Category**Rooms & Guest Services Operations **Location**Hotel Marqués de Riscal a Luxury Collection Hotel Elciego, Calle Torrea, 1, Elciego, Alava, Spain, 1340 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our job is not just about ensuring smooth check-in or check-out processes. It's also about creating a unique and memorable experience for the guest. Our Guest Experience Experts take the initiative to offer a wide range of services that guide our guests throughout their stay. They are empowered to be on the move and do whatever needs to be done at any given moment. Whether performing operational tasks, handling guest requests, completing reports, or sharing information about local events and highlights, Guest Experience Experts make these interactions part of the guest experience. Regardless of specific role, there are several fundamental requirements for success (creating a safe work environment, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring professional appearance, personal grooming, and communication). Guest Experience Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 10 pounds without assistance). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable duties as assigned) effectively to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education: High school diploma or equivalent certification from a General Educational Development (GED) program. (General Educational Development, GED). Relevant Work Experience: No prior relevant work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to equal opportunity, inclusion, and providing access to employment opportunities. We actively promote an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exceptional blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other protected characteristics under applicable law.* The Luxury Collection Hotels & Resorts, with over 120 hotels in more than 35 countries, offers authentic experiences that evoke lasting and cherished memories. With more than 100 years of experience, beginning in 1906 under the Italian CIGA brand (a collection of Europe’s most famous and iconic hotels), we have a solid foundation as we continue evolving to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and treasured expression of its location—a gateway to the cultural charms and treasures of the destination. If you appreciate evocative storytelling, feel passionate about this destination’s heritage, and desire to deliver genuine, personalized hospitality that anticipates guests’ needs, we invite you to join our journey. By joining The Luxury Collection, you become part of Marriott International’s portfolio of brands. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self.