SCADA Support Monarch

Description

Join **Amaris Consulting** and work on the **support and operation of mission-critical SCADA systems** that monitor and control industrial and energy infrastructure in Spain and internationally. Become part of a multicultural team, grow in an agile environment, and develop your career within a global group serving over 1,000 clients and generating €800M in annual revenue — a group that values innovation, collaboration, and talent. **Your Mission & Your Impact** As a **SCADA Support Technical Expert (IT/OT Systems)**, you will play a key role in ensuring the **availability, performance, and security of SCADA platforms** used in control centers. You will be a vital member of multidisciplinary teams (IT, OT, operations), participating in the installation, configuration, monitoring, and incident resolution of SCADA systems and their associated infrastructure (operating systems, databases, networks, and industrial protocols), while ensuring compliance with service continuity and cybersecurity requirements. ✅ **What We’re Looking For** * **+5 years of experience** in **IT/OT companies**, and **+3 years** in a **SCADA Support / Systems Support** role. * **Operating systems**: Unix, Windows, and Linux. * **Scripting languages** for operating systems (bash, PowerShell, etc.). * **Databases and SQL** (DDL and DML operations). * **Basic networking** (TCP/IP, routing, firewalls, VPNs). * **Security policies**, risk management, and cybersecurity processes. * Experience with **modern SCADA systems for control centers**. * Knowledge of **industrial protocols**: **ICCP, IEC-101, IEC-104, OPC**. * Strong **problem-solving** and **fault-diagnosis skills** in production environments. * Professional-level **English & Spanish**. * **Especially valued** * **+3 years** as a support technician for **OSIsoft Monarch SCADA**. * Knowledge of **AGC for the Spanish market**. **What You’ll Do** * **Install, configure, and analyze** SCADA system software and related infrastructure to ensure **availability and correct operation**. * Perform **problem determination & resolution** on components and subsystems (OS, DB, network, SCADA), in coordination with other **IT/OT teams**. * Carry out **system tuning and optimization** tasks to improve performance, stability, and response times. * Conduct **system monitoring** (SCADA, servers, databases) and **report results**, proposing preventive and corrective actions. * Coordinate with various departments (operations, networking, security, business) to **identify and resolve complex incidents**. * Provide support to **control centers** in the daily operation of SCADA systems, ensuring compliance with procedures and SLAs. * Contribute to **technical documentation**: operational procedures, support guides, incident reports, and change traceability. * Participate in **technical reviews** and continuous improvement activities regarding SCADA architecture and its integration with other company systems. **Your Mindset & Soft Skills** * Strong **problem-solving** and **analytical thinking skills**, applied to diagnosing incidents in complex IT/OT environments. * **Detail-oriented** and rigorous approach — especially critical for **operation-critical and regulated systems**. * Excellent **communication skills** and ability to collaborate effectively within **multidisciplinary teams** (operations, IT, OT, security, business). * **Proactive attitude**, strong sense of **ownership** over supported systems, and commitment to **continuous improvement**. * Comfortable working in **structured environments** (operational procedures, ITIL, security standards) and/or agile settings, actively participating in technical reviews and team ceremonies. * Interest in staying current with **SCADA technologies, industrial protocols, databases, and industrial cybersecurity**. **Why Join Us?** * **Professional growth:** 70% of our senior leaders started in junior roles; you’ll have a clear career path in **SCADA, IT/OT, and control systems for energy and industry**. * **Continuous training:** access to our **Technology Academy**, Udemy courses, webinars, and opportunities for **training/certifications** in operating systems, databases, cybersecurity, and SCADA technologies. * **Flexibility:** remote work options per project, flexible work policies, and social benefits. * **Well-being:** our **WeCare** program supports employees during critical situations. * **Personal development:** annual training budget to enhance both **hard skills** and **soft skills**. At **Amaris Consulting**, we are committed to building an inclusive environment. We welcome all qualified candidates regardless of gender, sexual orientation, race, ethnicity, age, or any other characteristic. **Who Are We?** --------------- **Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade — this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success. At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like: **Brief Call**: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you! **Interviews** (the average number of interviews is 3 — the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities! **Case study**: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc. As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. We look forward to meeting you!