Description
**Description:**
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**Would you like to join W2M’s People team? This is your moment!**
**Who are we?**
At **W2M**, the travel division of the **Iberostar Group**, we work to redefine the tourism experience. We are innovative, digital, and deeply human. In People, we are more than an HR department: we are a dynamic, committed, and continuously evolving team. We operate with close alignment to both business and people, adapting agilely to change and championing innovative solutions that positively impact the employee experience. We share a common goal: building a workplace where every individual feels supported, valued, and motivated to realize their full potential.
***What will you do as a member of the People team?***
Your role will focus on the administrative and operational management of HR processes, contributing to the smooth functioning of the department:
* End-to-end HR administration: drafting employment contracts, registering and deregistering employees in the RED system, and generating AFI/Contrat@ files.
* Operational management of People processes. Executing and monitoring the HR operational calendar, ensuring quality and compliance.
* Onboarding support. Providing administrative and operational assistance for new employee integration.
* Data and payroll management. Updating system information, reconciling social security contributions, and supporting payroll administration.
* Internal customer service. Addressing labor-related inquiries and providing administrative support to employees.
* Incident management. Coordinating and tracking administrative and labor-related incidents with relevant teams.
* Cross-functional collaboration. Working closely with HR Business Partners and other People professionals.
* Support in Labor Relations. Assisting with administrative tasks related to this area.
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**Requirements:**
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**What are we looking for in our new colleague?**
We seek someone who shares our team’s values and feels comfortable working in a collaborative, agile environment focused on operational excellence. You’ll be a great fit if you identify with:
**Attention to detail:** You enjoy working precisely and ensuring process quality.
**Proactivity:** You anticipate needs and propose daily improvements.
**Adaptability:** You thrive in dynamic, high-volume work environments.
**Teamwork:** You enjoy collaborating across departments and diverse profiles.
**Commitment:** You actively engage in delivering high-quality service to internal customers.
* **You’ll be even more attractive to us if you also have…**
* Education in Labor Relations or a related field.
* Prior experience in HR administration.
* Experience in high-volume hiring environments (e.g., hospitality or travel agencies).
* Advanced knowledge of Microsoft Office, especially Excel.
* Experience using SAP (highly valued).
* Certification in Occupational Risk Prevention.
**What do we offer?**
Being part of W2M·People comes with advantages—because our team’s well-being is our top priority. Joining our team has its benefits:
We support your continuous professional development through training programs and internal mobility opportunities.
We help optimize your finances via our flexible compensation program and partnerships with financial institutions.
We want you to fully enjoy your free time, offering discounts on travel and hotels.
We care about you and your loved ones—so your birthday is a paid day off, yours to celebrate however you wish.
**Are you interested?**
If you want to further develop your career in the People area and contribute to high-quality operational management within a dynamic environment, we’re waiting for you.
Join W2M and become part of a company transforming the future of tourism!