Cloud Engineer - M/H/NB

Description

Job Summary: We are seeking a Cloud Engineer to ensure the availability, security, and scalability of our cloud platforms, manage the cloud provider, and resolve complex incidents to deliver an optimal customer experience. Key Responsibilities: 1. Ensure the availability and stability of the cloud infrastructure. 2. Efficiently manage the cloud provider and its activities. 3. Collaborate in multidisciplinary technical environments. Let’s Shape your Potential! **About Us** -------------------- Cegid is the European leader in **cloud-based business management solutions**, serving the financial (treasury, tax, ERP), human resources (payroll, talent management), CPA, retail, and general business sectors. In today’s rapidly evolving world, Cegid and its **5,000 employees** empower over **750,000 customers** by delivering innovative, purpose-driven enterprise solutions that unlock their full potential. **Make more possible** is our mission. It reflects who we are, how and why we do what we do for our customers. As a result, we proudly state that every day we work to shape the future of our customers, our own future, and the future of our customers’ industries — a future we have been defining for years alongside our employees, inventing solutions that transform how people work, enabling sustainable performance. What will be your key objectives as a Cloud Engineer? You will serve as the bridge between our infrastructure, security, and service availability requirements, and the technical capabilities of our managed cloud provider. Your mission will be to ensure our platforms operate optimally, securely, and scalably — resolving complex issues and guaranteeing an exceptional experience for our customers. As a Cloud Engineer, you will: * Ensure the availability and stability of the cloud infrastructure by performing both proactive and reactive activities to guarantee reliable service. * Efficiently manage the cloud provider, supervising its activities, planning tasks, and ensuring compliance with defined service standards. * Plan and execute Change Management, avoiding technical debt, keeping systems up to date, and managing out-of-hours changes when necessary. * Prevent and resolve incidents, acting autonomously to resolve them within defined timeframes and maximizing customer satisfaction. * Ensure appropriate sizing and security of the infrastructure, applying security department guidelines and monitoring cloud capacity. * Collaborate with your team and other departments, adhering to internal processes, contributing to a positive working environment, and ensuring smooth communication. **About You** -------------------- * **Solid technical experience in Cloud, Networking, and Systems**, with knowledge of VPNs, firewalls, F5 load balancers, and administration of Windows and Linux environments. * **Competence in cloud services and monitoring**, including troubleshooting, scalability, basic automation (scripts), and understanding of distributed architectures. * **Security knowledge**, applying best practices, access control, hardening, and alignment with security department guidelines. * **Management and coordination capability**, essential for supervising the managed cloud provider and ensuring proper execution of all tasks. * **Strong interpersonal skills**, with excellent communication, collaboration, and teamwork abilities in multidisciplinary technical environments. * **C1-level English** to interact with international teams and customers; **French is desirable** to collaborate with French-speaking customers. **Occasional availability outside regular working hours is required to address critical incidents.** *Beyond professional skills, we seek talented professionals eager to demonstrate and explore their potential by opening new opportunities with us. It is your curiosity, team spirit, and commitment that will make the difference.* **Skills** --------------- Cloud Infrastructure Windows Linux Networking (VPN, Firewalls, F5\) Troubleshooting **Our Commitment** -------------------- At Cegid, the **diversity of our talents** is a strength we value, recruiting based on your **skills** and your **potential** to learn and grow alongside us. We offer a professional environment where each person can fully flourish and express their uniqueness. Our commitment rests on **three fundamental pillars**: **gender equality**, **inclusion of persons with disabilities**, and representation of **all forms of diversity**. Pascal GUILLEMIN HR Director