Administrative Assistant – Customer Service

Description

Job Summary: We are seeking an administrative-teleoperator for customer retention and acquisition, conducting informational calls and performing administrative tasks. Key Highlights: 1. Personalized attention to customers and prospects 2. Initial training provided by the company 3. Positive work environment and growth opportunities ■ **Job Offer: Administrative Assistant–Teleoperator – Retention and Acquisition** At **OptimizatuEnergía**, we are looking to hire an administrative teleoperator for our team. The main objective will be to contact current and potential customers to inform them about our services, fostering their loyalty through personalized attention without direct sales and performing administrative tasks. ☎■ **Responsibilities** * Make informational calls to customers and potential customers. * Maintain and update the contact database. * Resolve inquiries and provide clear, friendly information. * Collaborate with the commercial and customer service teams. * In-person customer service at the physical office ■ **Requirements** * Residence in **Fuente Álamo** or surrounding areas. * Intermediate or higher level of English. * Strong communication skills and empathy. * Proactive, responsible, and service-oriented attitude. * Prior experience in telephone customer service is valued (not mandatory). ■ **We Offer** * Part-time contract (**20 hours per week**), with possibility of increasing hours over time, depending on workload and mutual interest. * Fixed schedule: Monday to Friday, from 9:30 a.m. to 1:30 p.m. * **Initial training** provided by the company. * **Positive work environment** and internal growth opportunities. Job Type: Part-time Salary: Up to €700.00 per month Application Questions: * YOU MUST LIVE IN FUENTE ALAMO OR SURROUNDING AREAS – MANDATORY Experience: * CUSTOMER SERVICE: 1 year (Mandatory) Language: * English (Mandatory) Work Location: On-site employment