TELEPHONE OPERATOR – LOCAL POLICE OF MURCIA

Description

Job Summary: Salzillo Global is seeking an organized and solution-oriented Telephone Operator to manage calls and administrative tasks for the Local Police of Murcia. Key Points: 1. Reception and management of calls for the Local Police 2. Administrative management of services and internal coordination 3. Working in a dynamic and high-demand environment At Salzillo Global, we manage essential services requiring a high level of responsibility and institutional coordination. We are seeking to hire a Telephone Operator for the call center service linked to the Local Police of Murcia: a person who is organized, solution-oriented, and capable of working in dynamic and high-demand environments. Functions and Responsibilities * Reception and management of calls directed to the Local Police. * Collection and registration of services through the ECHO software. * Making outbound calls to various agencies and entities. * Mechanization and administrative management of services. * Internal coordination with the service team. Minimum Required Education * Training as a Call Center Agent or Administrative Assistant. Minimum Required Experience Prior experience in telephone customer service or administrative management roles (experience in institutional settings is desirable). Conditions * Rotating shifts. * Start date according to service needs. What We Are Looking For? * Good typing skills and proficiency in computer-based task management. * Ability to work effectively in a team. * Organizational skills and attention to detail. * Ability to remain calm and professional under pressure. Our Commitment At Salzillo Global, we firmly believe in equal opportunities and non-discrimination. We promote selection processes based on merit and diversity, ensuring an inclusive environment where all individuals are valued for their talent and contributions.