After-Sales Teleoperator

Description

Job Summary: We are seeking an after-sales teleoperator to ensure customer satisfaction, resolve issues, and handle inquiries following vehicle purchase. Key Responsibilities: 1. Customer follow-up and after-sales issue resolution 2. Appointment coordination and system updates 3. Communication, proactivity, and attention to detail In Seville, an after-sales teleoperator is needed to follow up with customers after vehicle purchase. The role involves making calls to ensure satisfaction, resolve issues and queries, and inform customers about promotions and additional services. Daily tasks include handling inquiries, coordinating technical inspection appointments, and updating systems with data from each interaction. We seek an organized individual capable of prioritizing tasks and managing multiple requests simultaneously, always maintaining professionalism and a service-oriented mindset. The work environment is dynamic, with primary interaction conducted via telephone. The ideal candidate combines strong communication skills, a proactive attitude toward problem-solving, attention to detail, and basic computer tool proficiency.