Our client is an established local company with growing national presence in the **retail / fast-moving consumer goods sector.** At a critical stage of expansion and professionalization, they are seeking a General Manager to drive the next phase of business development. ### **Job Mission** Lead all areas of the company comprehensively, ensuring sustainable growth, profitability, and operational excellence. This role will be key in scaling the current business model, strengthening the organizational structure, and establishing a culture focused on efficiency, customer orientation, and high performance. ### **Main Responsibilities** * Lead the overall business strategy, aligning vision, operations, and results. * Manage all key areas: operations, finance, human resources, expansion, quality, sales, and systems. * Oversee financial and economic performance (full P\&L), ensuring profitability and cost control. * Coordinate and develop executive teams and middle management, promoting a leadership and engagement-oriented culture. * Drive growth through new openings, improvement of the existing network, and national expansion. * Optimize processes, standardize operations, and strengthen control and efficiency metrics. * Ensure an excellent and consistent customer experience across all touchpoints. * Represent the company before partners, suppliers, and other key stakeholders. * Lead transformation initiatives, digitalization, and cultural evolution within the organization. ### **Required Profile** * Proven experience as General Manager, Operations Director, or similar role in industries such as retail, fast-moving consumer goods, or organized restaurant chains. * Track record leading multi-location businesses with complex structures. * In-depth knowledge of financial, operational, and organizational management. * Ability to lead large, multidisciplinary teams while developing internal talent. * Strategic mindset with strong results orientation and solid business acumen. * Commitment to excellence, resilience, and ability to manage in dynamic environments. ### **What We Offer** * A project with direct impact on company strategy and growth. * High level of autonomy and visibility. * Dynamic environment with strong local roots and national ambition. * Opportunity to lead real transformation in a people-focused, close-knit culture.