RECEPTIONIST

Description

Position Summary: A dental clinic is seeking a receptionist to manage appointments, attend to patients, and perform administrative and internal organizational tasks. Key Responsibilities: 1. Comprehensive appointment and schedule management for the dental team 2. Professional patient care and resolution of inquiries 3. Administrative tasks and clinical documentation A dental clinic in Vilanova i la Geltrú seeks a receptionist to manage appointments: scheduling, modifying, and canceling visits; confirming appointments by phone, WhatsApp, or email; and organizing dentists’ and hygienists’ schedules. Requirements: \- Vocational Training Certificate in Administration (CFGM) or equivalent \- Minimum 12 months’ experience in a similar position \- Proficient user of computer tools (Word, Excel, email) \- Intermediate level in Catalan and Spanish \- Preferred: Higher Vocational Training Certificate in Dental Hygiene (CFGS) or certification/diploma from a Dental Assistant course Offered: \- Indefinite part-time contract (20 hours per week) \- Schedule: Monday mornings (9\-14h) and Wednesday, Thursday, and Friday afternoons (15\.30\-20\.30h) \- Monthly gross salary: €850 for 12 payments \- Patient care: Answering calls and responding to inquiries; greeting and welcoming patients; providing information on treatments, prices, and promotions; and professionally handling complaints or incidents. \- Administrative management: Collecting payments for visits and treatments; managing invoices and budgets; processing payments with health insurance providers or insurers; and monitoring daily cash flow. \- Documentation management: Creating and updating patient files; archiving clinical records in compliance with data protection regulations; and preparing documentation for treatments or financial purposes. \- Internal organization: Coordinating with dentists and assistants; monitoring office supplies; and maintaining order at the reception desk and waiting area * 12 months’ experience required. RECEPTIONISTS IN NON-OFFICE ESTABLISHMENTS, IN GENERAL * Spanish (intermediate spoken, intermediate written) * Catalan (intermediate spoken, intermediate written) * Indefinite employment contract * Part-time schedule (20 hours \- weekly working hours) * Gross monthly salary €850