Software Operations and Maintenance Manager

Description

Job Summary: Software Operations and Maintenance Manager responsible for supervising and ensuring the availability, performance, and stability of critical software systems, resolving incidents and optimizing operations. Key Highlights: 1. Lead the development of cutting-edge technological solutions. 2. Work with cutting-edge technology on systems with national and international impact. 3. Continuous training and a personalized career plan. **Location:**Madrid, ES **Professional Profile:** PyS Mobility & Prointec **Required Experience:****Position Type:**At **Indra Group, Tech for the future**, we lead the development of cutting-edge technological solutions that transform mobility, public services, and critical infrastructure. **Join our Software Operations and Maintenance team!** We are seeking to strengthen our team with a **Software Operations and Maintenance Manager**, to work in San Fernando de Henares (Madrid), with experience in supervising, ensuring reliability, and maintaining operational continuity of key software systems in mission-critical environments. **What will you do?** * Supervise **daily software operations**, ensuring availability, performance, and stability. * Perform **corrective and preventive maintenance**, identifying incidents and anticipating potential failures. * Manage and implement **updates, patches, and improvements**, ensuring minimal service disruption. * Address, analyze, and resolve **user incidents**, coordinating and escalating to other teams as required. * Monitor systems using tools such as **Zabbix, OpenSearch, or Dynatrace**, detecting anomalies and opportunities for improvement. * Optimize application and database performance (PostgreSQL, Oracle, SQL, PL/SQL). * Implement **operational improvements** and automation (scripts, CI/CD). * Track and report on **operational KPIs**, ensuring compliance with **SLAs**. * Collaborate in agile environments (**Scrum, Kanban**) and participate in full software lifecycle cycles. **What are we looking for?** Don’t worry if you don’t meet 100% of the requirements—we’d love to get to know you and learn what you can bring! ✅ Must-have: * **3–5 years of experience** in software operations and maintenance. * Experience with **AWS** (basic–intermediate level). * Proficiency in **Java / Spring Boot**, and familiarity with **microservices** architectures. * Experience administering and optimizing **databases** (PostgreSQL, Oracle, SQL, PL/SQL). * Knowledge of **monitoring tools** (Zabbix, Dynatrace, OpenSearch). * Experience in **automation**, scripting, and use of CI/CD pipelines. * Proficiency with **Git** and development environments. * Experience working with **Scrum and/or Kanban**. * **Advanced English** (minimum B2). Desirable: * Training or certification in **ITIL** (Service Management). * Experience with enterprise tools: Remedy ITSM, IBM Maximo, Jira. * Functional knowledge in mobility, maintenance, ticketing, or EMV systems. * Experience in operational analysis, technical reporting, and continuous improvement. **What we offer** * **Stability and future:** long-term projects within a leading, solid company. * **Cutting-edge technology:** work on critical systems with national and international impact. * **Close and transparent environment:** collaborative work, direct communication, and constant support. * **Real flexibility:** hybrid working model and work-life balance options. * **Personalized career plan:** professional growth tailored to your profile. * **Continuous training:** access to over **6,000 courses**. * **Exclusive benefits:** wellness programs, discounts, and flexible compensation plans. * **Competitive remuneration**, commensurate with your profile and experience. **What does our selection process look like?** * **Profile review:** We assess your experience, competencies, and interests. * **Initial contact (5–10 min):** A brief conversation to get to know you and answer your questions. * **Technical interview:** Review of your project background, technical knowledge, and small competency-based exercises. * **Talent attraction interview:** You’ll learn about our values, culture, and career model. * **Offer and onboarding:** If everything aligns, you’ll join our team! * *Estimated process duration: 2 weeks.* **Our commitment** At Indra, we foster an environment where all individuals are treated with respect and dignity, guaranteeing equal opportunities in recruitment, training, and professional development. We champion a discrimination-free space—regardless of gender, age, disability, sexual orientation, gender identity, religion, ethnicity, marital status, or any other personal or social condition. **INDRA is a Top Employer 2026!** Join a company recognized as one of Spain’s best employers, thanks to our people-centric approach and excellent working conditions.