Position Summary: We are looking for a route programmer to plan, develop, and review routes for the Home Intervention Department, ensuring service delivery and coordinating resources. Key Highlights: 1. Efficient route planning to optimize resources. 2. Administrative support and management of external calls. 3. Empowerment and professional development in an inclusive environment. We currently need to hire a **route programmer** at our offices located in **Hospitalet de Llobregat**, to plan, develop, and review routes for the Home Intervention Department, guaranteeing service delivery to end users while efficiently coordinating the department’s human and technical resources, in accordance with established guidelines. **Main Responsibilities:** * Programming routes for home intervention staff. * Administrative tasks (database review, review of previous routes, etc.). * Support and management of external calls received through the main switchboard. **What We Offer:** * Temporary contract * Working hours: 40h/week * Schedule: Monday to Friday, 9 a.m. to 5 p.m. * Office located in Hospitalet de Llobregat **Ideal Candidate:** The candidate must possess skills to efficiently plan and organize routes, adapt to unforeseen changes, and optimize available resources. Prior experience in telephone customer service and administrative management, as well as proficiency in Excel and office software, will be valued. Additionally, the candidate must demonstrate excellent communication skills, attention to detail, and the ability to solve problems in real time. Proactivity, teamwork capability, and familiarity with route management systems or similar tools will be especially valued. A service-oriented attitude and strict adherence to established guidelines will be essential. **Key Skills and Experience:** * ESO qualification or equivalent is mandatory. * Proficiency in office software and **Excel** is mandatory. * Experience in customer service (by phone). * A Medium-Level Vocational Training Certificate in Administrative Management is desirable. **A Bit More About Us:** Tunstall is a market-leading provider of healthcare and assistive technology. At Tunstall, you’ll find a place where you are valued and appreciated. We empower our people to reach their full potential through teamwork, innovation, and leadership, by creating an environment that champions diversity and inclusion. We demonstrate our commitment to diversity and inclusion at every step—from our open, fair, and transparent recruitment processes to the numerous professional development and growth opportunities we offer. Every person at Tunstall has a superpower: uniqueness. Join our mission and become part of our team—our One Tunstall team.