HELPDESK TECHNICIAN

Description

Job Summary: We are seeking a Helpdesk Technician to manage incidents and ensure the proper functioning of IT systems in an expanding international company. Key Highlights: 1. Strengthen the IT technical support team of an international company 2. Incident management and technical support to users 3. Opportunity for professional development in a growing company At **Jobs by Adlanter**, we are looking for and selecting a: **HELPDESK TECHNICIAN** Reporting to the Team Lead, the selected candidate will be responsible for managing incidents, ensuring the correct operation of IT systems, and providing technical support to users within their scope of responsibility. Key responsibilities include: * Receiving, analyzing, classifying, and resolving IT incidents in Microsoft environments (Windows, Microsoft 365\) and corporate systems. * Installing, configuring, and maintaining client and server systems * Remote and on-site technical support, including system deployment and workstation hardware configuration * Installing, configuring, and troubleshooting production and logistics systems * Monitoring the ticketing system and meeting SLAs We are looking for a candidate with vocational training in **Microcomputer Systems and Networks**, **Networked Computer Systems Administration**, or similar fields, with experience in similar roles and advanced English proficiency. We offer an excellent opportunity for professional development within a growing international company that values its employees, with salary commensurate with experience and contributions. * Vocational training in **Microcomputer Systems and Networks**, **Networked Computer Systems Administration**, or similar. * Experience in similar roles. * Advanced level of English.