Our client is seeking a hybrid professional—part AI systems builder, part customer\-facing engineer—who can design, implement, and support AI\-powered solutions while guiding customers through seamless onboarding and long\-term success. If you excel at building AI workflows, configuring AI agents, and helping customers adopt and maximize AI tools, this role is an excellent fit. **Perks \& Benefits:** * Get paid in USD every 15th \& 30th of the month * Up to 14 days paid time off annually, from day 1 * Observance of paid Philippine Regular Holidays (Flexibility of Holidays depending on place of residency) * 100% remote – work from anywhere * Be part of meaningful, high\-impact international projects * Work with a fast\-moving team where your ideas matter **What You’ll Do:** * AI Build \& Development * Build, test, and enhance AI\-driven workflows using tools like Make, Zapier, and custom logic. * Develop and improve AI agents (voice \+ chat) powered by LLMs such as ChatGPT, Claude, and other AI APIs. * Connect AI systems to CRMs, databases, billing tools, and internal platforms. * Work with APIs, webhooks, and JavaScript to build scalable, intelligent AI logic flows. * Troubleshoot and resolve issues across interconnected AI systems to ensure stable performance. * Customer Success Engineering * Lead customers through onboarding, setup, and successful adoption of AI workflows and AI agents. * Configure customer environments and support them through integrations, data mapping, and system setup. * Serve as the main technical partner for customer usage, adoption, and retention. * Translate client needs into high\-impact AI solutions and system enhancements. * Create clear documentation, diagrams, and handoff materials for customers and internal teams. * Provide reporting and insights tied to AI performance and customer outcomes. * Process \& System Improvements * Optimize onboarding processes, templates, and customer communication flows. * Build internal SOPs and scalable systems supporting the end\-to\-end customer journey. * Partner with product and engineering teams to deliver structured customer feedback. **✅ Who You Are:** * 3–5\+ years in Customer Success, Technical Implementation, or Client Onboarding, ideally within SaaS or AI\-related products. * Skilled with low\-code/no\-code platforms (Make, Zapier, etc.). * Comfortable working with APIs, webhooks, and connecting multiple systems. * Hands\-on experience building AI workflows, LLM integrations, or AI agents (voice/chat). * Strong understanding of logic structures, AI workflow architecture, and system design. * Proficient in JavaScript for custom logic steps within workflow tools. * Excellent communication skills—clear, structured, and customer\-oriented. * Strong project manager who can manage multiple onboarding tracks simultaneously. * Proactive, resourceful, and comfortable operating in fast\-moving and ambiguous environments. **Nice\-to\-Have:** * Experience with AI voice tools (Vapi, ElevenLabs, Twilio, Decagon, Aircall, etc.) * Background integrating CRMs like HubSpot, Salesforce, or Attio * Familiarity with Airtable, Google Sheets, Notion, or internal database automations * Ability to produce training videos, customer playbooks, or system diagrams * Startup or early\-stage experience How to Apply **Please submit:** * ✅ Updated resume * ✅ 1–2 minute Loom video introducing yourself * ✅ Portfolio or playlist showcasing at least 2 relevant automation or AI workflow projects