MISSION Reporting directly to the Operational Transformation area, and within the Corporate Directorate of Digital Transformation and Operational Excellence, you will have the opportunity to lead the strategy, implementation, and evolution of Process Intelligence capabilities across the Group, integrating process intelligence technologies, operational analytics, and real-time monitoring. Additionally, you will be responsible for promoting a data-driven and operationally efficient culture, working transversally with business areas, technology, automation, and artificial intelligence. JOB RESPONSIBILITIES Design and deploy the Process Intelligence roadmap aligned with the Group's operational transformation objectives. Manage the process intelligence and process mining platform (currently Celonis) and lead its technological and functional evolution. Identify and prioritize opportunities for operational improvement through data-based end-to-end process analysis. Promote real-time monitoring initiatives (control towers) that facilitate proactive decision-making. Coordinate a specialized team (analysts, process data engineers, etc.) and ensure their development. Act as a key liaison with business areas and other departments within the DG to align objectives. Drive the use of Process Intelligence to support automation, optimization, Artificial Intelligence, and operational innovation initiatives. REQUIREMENTS **Desired Experience:** At least 3 years of experience in process transformation, process mining, or advanced operational consulting. Experience managing the Celonis process intelligence platform; knowledge of other tools such as Apromore, SAP Signavio, UiPath, etc., is desirable. Experience leading multidisciplinary teams and complex projects. **Required Knowledge:** Process analysis and improvement methodologies (Lean, Six Sigma, BPMN). Project management methodologies, with agile methodology experience and knowledge being advantageous. Advanced knowledge of process intelligence, event data modeling, and process analytics. Familiarity with automation platforms (RPA) and their integration with process intelligence is desirable. Knowledge of tools such as SQL, Power BI, ARIS, UiPath, Python, or similar is desirable. **Skills:** Ability to complete multiple tasks under pressure, working at both highly detailed and strategic levels. Analytical, communication, and leadership skills. Flexibility and adaptability. Self-directed, motivated, and comfortable working in a fast-paced environment. At SANTA LUCIA S.A,CªSEGUROS we work to ensure real and effective equal opportunities, enabling us to promote professional development and workforce diversity, in line with our commitment to UN Agenda 2030's SDG 5 (Gender Equality). **Province:** Madrid **Company:** SANTALUCIA SEGUROS **Date:** 21 Aug 2025