DESCRIPTION At BEIGAR we are looking for a **senior ITSM Tools Administrator** with experience in the **Atlassian ecosystem (Jira, Jira Service Management, Confluence)** to join **directly on our client's payroll**, a technology company involved in strategic projects for the **Public Administration**. This is a **stable, long-term project** focused on the implementation, automation, and integration of ITSM and CMDB solutions within complex technological environments. ### **Main Responsibilities** * Analyze, design, and implement ITSM and CMDB solutions. * Administer, configure, and maintain **Jira, Jira Service Management, and Confluence** environments. * Develop automations using **ScriptRunner** and **Jira Automation**. * Implement IT request portals, roles, permissions, and workflows. * Create filters, boards, and dashboards. * Integrate external tools and generate reports using **EazyBI**. * Manage integrations with **X\-Ray, Jenkins, GitLab**, and code repositories. * Manage assets and import data from CMDBs (**MECM, VMware vCenter** or similar). * Install and provide support for **Jira Data Center** and **Assets Discovery** on Windows platforms. * Coordinate and support IT service management centers, particularly in the healthcare sector. ### **What We Offer** * **Direct incorporation** into the end client with an indefinite contract. * **Stable and long-term project**, linked to the Public Administration. * **Hybrid** working model (offices in Madrid). * Professional development plan and highly technological environment. * Competitive salary: **38\.000 € – 39\.000 € gross/year** REQUIREMENTS ### **Minimum Requirements** * More than **2 years of experience** in projects involving analysis, design, implementation, and automation of ITSM and CMDB tools. * Proven experience administering **Jira, Jira Service Management, and Confluence**. * Solid knowledge of **ScriptRunner, Jira Automation, and EazyBI**. * Experience with **integrations to CMDBs (MECM, VMware vCenter)** and other corporate tools. * Accredited training (minimum 40 hours) in **ITIL** and **Atlassian tools management**. * Prior experience in the **Spanish healthcare sector** or projects with the Public Administration. ### **Valued Skills** * Certifications in **Atlassian** or **ITIL Expert**. * Experience in **Data Center** and **Windows Server** environments. * Analytical skills and focus on process automation. * Communication skills and ability to collaborate with multidisciplinary teams.