We are looking for a proactive, customer-oriented leader for the position of After-Sales Advisor Coordinator at our official vehicle dealership located in Guadalajara. The selected candidate will be responsible for supervising, training, and motivating the service advisor team, ensuring maximum customer satisfaction, as well as managing the Express Mechanical Service. Responsibilities * Team Leadership: Supervise, coordinate, and manage the daily performance of the Service Advisor team and the quick repair mechanics team. * Operational Management: Optimize vehicle reception, tracking, and delivery processes to maximize efficiency and workflow. * Customer Experience: Ensure proper implementation of quality standards and excellence in customer service, effectively resolving any issues. * Synergies: Collaborate closely with the Workshop Manager, Spare Parts Warehouse, and Sales Department when necessary. Requirements: * Proven prior experience in coordination roles, team leadership, or as a Senior Service Advisor within the automotive sector. * Leadership skills * Technical knowledge * Computer literacy: Proficiency in office software and familiarity with industry-specific DMS systems (Quiter) is desirable. * Ability to solve problems under pressure and excellent interpersonal communication skills. Job type: Full-time, Permanent contract Work location: On-site employment