Microsoft Workplace Support Technician At NexTReT, we are seeking a Microsoft Workplace Support Technician to join a technology support service for a major environment of the Generalitat de Catalunya. You will join a team of four technicians providing Workplace support in a Microsoft environment serving approximately 1,000 users in Girona. You will work within a service focused on ensuring the proper functioning of workstations, delivering specialized technical support for both corporate tools and departmental applications—directly contributing to service quality and end-user satisfaction. **Responsibilities:** Resolution of user incidents, requests, and inquiries. Workstation support, including desktop computers, laptops, printers, and scanners. Technical support in Microsoft environments, covering both operating systems and office productivity tools. **Management and support of common end-user applications:** antivirus software, web browsers, PDF readers, compression tools, browser plug-ins, and Java console. Specialized support for corporate and departmental applications. User assistance and advisory services for ICT-related queries. Participation in service follow-up meetings with the team lead. Preparation and maintenance of technical documentation for the IT area. Delivering training to users and new hires on equipment and office productivity tools. **We offer:** Indefinite-term contract. A stable project within an established support service. Gross annual salary of up to €20,000. Working hours approximately between 08:00 and 17:30, adaptable to ensure full service coverage. On-site work mode. Workplace located at Pla a Pompeu Fabra, Girona. **Additional benefits:** **Flexible compensation:** Meal card, transport card, nursery vouchers, and the option to join our collective health insurance plan. Employee discounts via the Benefits Corporate platform. You will join a company committed to equal opportunities for all individuals, striving to maintain an inclusive, discrimination-free workplace. We value diversity and will consider all applications regardless of origin, gender, age, religion, sexual orientation, or any other personal characteristic. If you are selected as a finalist and offered a position at NexTReT, we will request additional information to process your hiring—solely to verify the information provided in your CV, especially regarding academic qualifications and relevant professional experience. Should you have questions about how to provide partial information, please inform the person handling your hiring process. **Mandatory requirements:** Minimum education level: MECES 1 (CFGS). Professional experience of 1–3 years in similar user technical support roles. Knowledge of Microsoft environments and workstation support. Experience resolving incidents and supporting end users. High proficiency in Catalan. Strong communication skills, user orientation, and proactivity. **Desirable qualifications:** Experience supporting corporate applications used by the Public Administration. Knowledge of office productivity tools, antivirus software, web browsers, PDF readers, Java, and end-user utilities. Experience preparing technical documentation and delivering user training. microsoft, support, microinformatics
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
