Job Summary: We are seeking a Junior Cybersecurity Technician to join a specialized team in a dynamic, multi-client environment, ensuring our customers’ digital protection. Key Highlights: 1. You will be part of a specialized and dynamic team. 2. You will contribute to customers’ digital protection and trust. 3. You will receive continuous training and a professional development plan. #### **Join the TIGLOO team as a Junior Cybersecurity Technician!** We are looking for our next **Junior Cybersecurity Technician** to join our Cybersecurity department at our workplace in **Donostia** (Gipuzkoa). You will be part of a specialized team operating in a dynamic, multi-client environment, where your mission will be to ensure digital protection and reinforce customer trust through effective and customized solutions. **What will you do on a daily basis?** * Respond to cybersecurity incidents reported via various channels. * Document, prioritize, and categorize incidents according to the area of specialization. * Monitor cybersecurity events and incidents, managing and escalating tickets efficiently. * Install, configure, and parameterize SIEM tools. * Analyze SIEM-generated alerts: identify false positives, prioritize and categorize events. * Diagnose remediation plans, communicate with the client, and coordinate with the operations team. * Prepare and present periodic reports detailing detected findings and proposals for improving customers’ cybersecurity. **What do we consider essential?** * Training in Network Systems Administration (ASIR) or equivalent. * At least 2 years of experience as a Cybersecurity Support Technician in multi-client environments. * Knowledge and hands-on experience with security monitoring tools and ethical hacking. * Knowledge/hands-on experience with networking, firewalls, EDR, Microsoft 365. **It’s a plus if you have…** * Intermediate level of English. * Specific training in Cybersecurity. * Experience with Active Directory. **What do we offer?** * Permanent full-time contract on a project with strong growth potential, within a dynamic and expanding environment. * Competitive compensation package tailored to your experience. * Continuous training and a professional development plan aligned with your goals. Are you up for it? We’re waiting for you to help protect the digital future of our customers!