Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also provide our 52,000 employees with an interconnected and diverse environment where everyone can thrive individually. Be amazed and live your own "wow!" moments. Klüber Lubrication is a world leader in specialty lubrication and part of the Freudenberg Group. With subsidiaries in over 30 countries and partners worldwide, our customized solutions support nearly every industry, from automotive to food processing. Join us to drive innovation, sustainability, and lasting impact: together beyond lubrication. Some of your benefits Cafeteria/canteen Personal development Safe working environment Easy access Flexible work models Parets del Vallès Hybrid work Klüber Lubrication GmbH Ibérica S.en C. You will support our team as INTERCOMPANY & IEC CUSTOMER SERVICE MANAGER (M/F/X) Responsibilities * Intercompany Management * Manage orders placed by companies within the Klüber Group * Confirm delivery schedules in close coordination with Planning, Laboratory, Shipping, Logistics and Purchasing (raw materials) * Supervise transportation processes, including cost/time inquiries, delivery delays and POD (Proof of Delivery) requests * Record pricing data in the system based on information from the Controlling department * Coordinate intercompany sample shipments * Manage intercompany invoicing processes * Prepare regular or ad-hoc internal reports * IEC – Import/Export/Customs * Ensure full compliance with current legislation regarding import, export and customs * Review and maintain documentation related to import/export activities * Prepare necessary documents for customs declarations * Serve as point of contact for freight forwarders, customs brokers and authorities * Handle LTSD requests from Klüber Munich on a case-by-case basis Qualifications/Degrees * University degree in Logistics, Customer Service, International Trade or a related field, preferably but not mandatory * Minimum of 5 years of experience in Import and Export operations * Proven experience in team management * Fluency in Spanish (C1 level) and advanced proficiency in English * Strong computer skills, including SAP-SD and Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) * Excellent communication, organizational, decision-making and priority management skills * Valid driver's license and personal vehicle The Freudenberg Group is an equal opportunity employer committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, lactation or related medical conditions), gender identity or expression, national origin, ancestry, age, physical or mental disability, genetic information, marital status, family status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. APPLY NOW Additional Information Sandra Ferreira +498978769526 Sandra.Ferreira@ssc-fcs.eu Discover more about us play_circle You are here View larger map