**Before applying for a job, select your preferred language from the options available in the top-right corner of this page.** Explore your next opportunity with a Fortune Global 500 organization. Imagine innovative possibilities, experience our rewarding culture, and work alongside talented teams that help you grow every day. We know what it takes to lead UPS into the future: people with a unique combination of skills + passion. If you have the qualities and motivation to lead yourself or teams, we have roles available to help you cultivate your skills and advance your career. **Job Description:** At **UPS Healthcare**, we are seeking a **Supervisor of Industrial Engineering & Technical Representative**, based in **Polinyà (Barcelona)**, a hybrid role providing cross-functional support within the **Industrial Engineering (IE)** department. The position plays a key role in **data analysis, work measurement, operational planning, and Warehouse Management System (WMS) migrations**, within a highly regulated healthcare logistics environment. The selected candidate will collaborate closely with **Operations, IT, and Engineering** teams to collect and analyze operational data, develop reports and forecasts, conduct audits, participate in time studies, and drive continuous improvement initiatives—always ensuring compliance with healthcare industry standards. **Key Responsibilities** --------------------------------- * Analyze business and operational requirements and translate them into systematic processes within the **WMS**. * Support the implementation, testing, and deployment of healthcare supply chain solutions, in collaboration with Operations and IT. * Serve as the **first point of contact** for inquiries related to operational IT and WMS. * Receive intensive training on WMS applications and healthcare process compliance to effectively support implementations and migrations. * Collect, analyze, and maintain the data required for work measurement and operational planning. * Maintain and update operational plans, identifying trends, risks, and opportunities for improvement. * Verify correct application of work measurement standards to ensure accuracy and consistency. * Conduct periodic process and compliance audits against established standards. * Document deviations, define action plans, and track corrective actions with management. * Assess the impact of short- and long-term forecasts on operational capacity and resource planning. * Respond to ad-hoc reporting and analytical requests using multiple systems and data sources. * Develop, maintain, and update forecasts, operational plans, dashboards, and tracking tools. * Prepare annual staffing projections based on historical data, trends, and future demand. * Actively participate in continuous improvement initiatives, time studies, and operational optimization projects. **Requirements and Skills** ---------------------------- * Bachelor’s degree in **Industrial Engineering** or related field. * Minimum **3 years of experience** in Industrial Engineering, Operational Excellence, or similar roles. * Solid understanding of operational processes, constraints, and failure points, with ability to propose and implement improvements. * Technical profile, with capability to resolve issues related to: + Information systems reporting + Custom report generation + Data integration and storage * Strong analytical, problem-solving, and business process modeling skills. * Advanced proficiency in **Excel, Word, and PowerPoint**; experience with **Visio** is a plus. * Knowledge of **SQL and MS Access** (desirable). * Experience in logistics or supply chain environments, ideally with exposure to both operations and IT. * Healthcare sector experience is a plus but not mandatory. * Excellent communication skills. * **Advanced English proficiency is mandatory**; additional languages are valued. **What We Offer** ----------------- * Competitive salary aligned with experience. * Opportunity to work in a global leader in **healthcare logistics with worldwide impact**. * Direct involvement in large-scale WMS implementations and operational projects. * Continuous learning through structured training on systems and healthcare compliance. * Collaborative, data-driven, and continuous improvement-oriented culture. * Flexible working hours and willingness to travel. **Why Work at UPS Healthcare?** ---------------------------------------- Because here you don’t just optimize processes: **you help ensure treatments, medicines, and healthcare products reach those who need them—on time**. At UPS Healthcare, we combine technology, data, and operational excellence with a clear purpose: **improving lives**. You’ll work on real-world projects with international impact, supported by expert teams, in an environment committed to innovation, professional development, and long-term growth. If you’re motivated by a challenging, dynamic, and purpose-driven environment, **this is the place for you.** **Employment Type:** Permanent UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.