Description
Job Summary:
We are seeking a telephone support technician to handle technical and commercial inquiries, provide advisory services, and prepare quotations, with additional training provided.
Key Responsibilities:
1. Telephone technical and commercial assistance to customers
2. Advisory services for equipment installation and configuration
3. Additional technical training provided by the company
Telephone technical assistance to customers. The company will provide additional technical training if necessary.
Telephone assistance: technical and commercial inquiries, inquiries regarding pricing and delivery timelines, advisory services on installations, electrical connections of motors, and equipment configuration; preparation of quotations according to customer requirements; adaptation of offers to regulatory standards or specific project needs; other duties including customized project analysis and calculation; preparation of service reports
* Minimum 3 years of experience. Prior experience as an internal sales representative and/or technical product advisory to customers is required.
* Higher Vocational Training (FP) qualification
* Catalan (spoken: advanced, written: advanced)
* Spanish (spoken: advanced, written: advanced)
* Competencies / knowledge: Knowledge of electromechanics
* Availability of personal vehicle
* Driver's license: B
* Permanent employment contract
* Full-time position
* Gross monthly salary ranging from '1600' to '2000'
* Additional information: Working hours from 08:30 to 17:00, with shortened Friday schedule