sa Pobla Account & Relationship Management Job Listings

Chef/Culinary Instructor64842950008195120

Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Chef/Culinary Instructor, Mallorca, Spain** ============================================= **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef Cozymeal invites passionate chefs to become **Culinary Instructors** in Mallorca. Known for its stunning Mediterranean coastline and vibrant Balearic flavors, Mallorca offers a perfect setting to teach cooking classes and expand your culinary business. As a culinary instructor in Mallorca, you have the freedom to design your own menus, set a flexible schedule, and engage with eager home cooks. Whether you specialize in traditional Spanish tapas, fresh seafood, or international fusion cuisine, Cozymeal supports you with marketing, client connections, and streamlined logistics. If you’re ready to share your expertise as a chef instructor in Mallorca, this is an excellent opportunity to grow your culinary presence. **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** * Income potential of up to $12,000/month (some make even more than that!) * Be your own boss * Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) * Reach new customers * Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** * Based in Mallorca, Spain * Professional culinary background * Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** * A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences * A comprehensive repertoire and ability to offer a variety of cuisines * Experience hosting cooking classes **Location:** Mallorca, Spain

J27C+C2 Sant Joan, Spain

€ 12,000/month

Account Optimization Manager LC North Europe64842276827137121

Indeed

Account Optimization Manager LC North Europe

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us We are a leading travel technology company, connecting and empowering the world of travel. Our global network spans thousands of suppliers and partners, delivering exceptional experiences to customers worldwide. Our team is passionate about innovation, collaboration, and driving results. Join us and be part of a company where tech \+ data \+ people truly make the difference. Job Summary Working as part of a high\-performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance. Responsibilities* Renegotiate contracting conditions with our hotel suppliers to maximize availability, offers, best available rates, and ensure accurate loading of commercial conditions with the highest level of system expertise. * Apply targeted actions on the product and prioritize initiatives based on data insights provided by company dashboards. * Secure new offers and extra availability directly loaded into the system by suppliers. * Partner internally with the Contracting Manager to ensure high\-quality collaboration, sharing strategies and driving efficiency. * Proactively manage daily contact with assigned hotel suppliers to maintain strong relationships and performance. Skillset and Experience Required* Strong negotiation and contracting experience within the travel or hospitality industry. * Commercial acumen with a proven ability to optimize product performance. * Excellent communication and relationship management skills. * Data\-driven mindset with the ability to prioritize actions based on analytics. * Proficiency in relevant systems and tools; CRM experience is a plus. * Fluent in English; additional languages are an advantage. At our company, diversity drives innovation and makes travel a force for good. We’re committed to creating an inclusive workplace where everyone feels valued and respected. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Negotiable Salary

Account Optimization Manager Central & Europe64842276689283122

Indeed

Account Optimization Manager Central & Europe

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us HBX Group is the world’s leading technological partner, connecting and empowering the travel industry. We bring together global and local brands in accommodation, transport, activities, and payments through our network of 300,000 hotels and 60,000 high\-value clients across 140 markets. Our tech\-driven approach, combined with data and people, sets us apart. At HBX Group, we encourage our team to “move fast, dream big and make the difference” every day. Job Summary As an Account Optimization Manager, you will work as part of a high\-performing, collaborative commercial team to enhance competitiveness and availability across an assigned portfolio of hotels. Your goal is to optimize overall performance through data\-driven actions and strong supplier relationships. Responsibilities* Renegotiate contracting conditions with hotel suppliers to maximize availability, offers, and best rates. * Apply data\-driven actions and prioritize based on company dashboards. * Secure new offers and extra availability directly loaded by suppliers. * Partner internally with Contracting Managers to ensure efficient collaboration and strategy alignment. * Proactively manage daily contact with assigned hotel suppliers. Skillset and Experience Required* Strong negotiation and relationship\-building skills. * Analytical mindset with ability to act on data insights. * Proficiency in systems and tools for contract management. * Experience in hotel contracting or account optimization. * Ability to work collaboratively and independently. * Fluent in English; additional languages a plus. *At HBX Group, we believe that diversity drives innovation and makes travel a force for good.**We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.* You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Negotiable Salary

Transformation Business Analyst64841289469825123

Indeed

Transformation Business Analyst

17 December, 2025 * Business Transformation * Palma, Spain * Full time * Hybrid ##### **What you will do on your journey with WebBeds.** We are seeking a dynamic and experienced Business Analyst with a strong sense of ownership to join our team and play a critical role in delivering business transformation initiatives. In this role, you will work closely with Transformation Programme Managers, and senior leaders to support the end\-to\-end transformation journey in alignment with the organization’s strategic objectives. You will be responsible for analysing current\-state business processes, identifying improvement opportunities, and contributing to the design and implementation of solutions that enhance operational efficiency and overall business performance. You will also define, design, and implement KPIs to measure the performance of transformation initiatives and evaluate their overall impact on the business. Acting as a trusted partner to the business, you will capture, translate, and manage business requirements while defining and shaping business processes across multiple functions and domains. ##### **In this role you will:** * Collaborate with cross\-functional teams to analyse current\-state business processes and identify opportunities for optimization and transformation. * Demonstrate strong stakeholder management and negotiation skills to balance competing priorities and shape effective solutions. * Work closely with business and technology stakeholders to gather, analyse, and document functional and non\-functional requirements. * Take ownership of business requirements throughout the lifecycle, from discovery through implementation and post\-delivery validation. * Document and analyse end\-to\-end, cross\-functional processes, highlighting dependencies, risks, and improvement opportunities. * Decompose complex processes and evaluate multiple solution approaches, applying structured methodologies and assessing pros, cons, and impacts. * Support the development and execution of business transformation initiatives aligned with strategic goals. * Assist in the implementation of new processes, systems, and technologies, ensuring business readiness and adoption. * Conduct data and KPI analysis to assess the success, value, and sustainability of transformation outcomes. * Build strong relationships with key stakeholders to understand their needs, manage expectations, and ensure alignment. * Support budget tracking and cost optimization for transformation initiatives, contributing to efficient resource allocation. * Identify and communicate delivery risks, issues, and dependencies, proposing proactive mitigation actions. * Contribute to the integration of technology\-enabled solutions to enhance operational efficiency and business performance. * Champion a culture of continuous improvement, analytical thinking, and adaptability to changing business needs. #### **The skills we would love to see in your suitcase!** * Proven experience as a Business Analyst supporting or leading large\-scale business transformation initiatives. * Strong expertise in end\-to\-end journey and process management, including assessment, governance approvals, and full requirements lifecycle ownership. * Demonstrated ability to navigate complex, ambiguous, and challenging environments while delivering effective, pragmatic solutions. * Strategic, analytical, and creative thinker, capable of making sound decisions that balance innovation, risk, and business value. * Excellent planning, organizational, and delivery skills, with the flexibility to adapt to change and support effective change management. * Consistently demonstrates high levels of integrity, transparency, and commitment to strong governance and control frameworks. * Highly motivated and curious, with a continuous improvement mindset and a strong drive for excellence and business impact. * In\-depth knowledge and hands\-on experience with B2B travel industry business processes and customer journeys. * Outstanding communication and presentation skills, with a personable and engaging approach to stakeholder interaction. * Proactive learner with a strong interest in emerging technologies and their practical application in business transformation.

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Business Workflow Executive64749079728130124

Indeed

Business Workflow Executive

For our Business Workflow department in Palma we are seeking a Business Workflow Executive. The department aims to optimize and standardize all processes, where local practices do not add any value, so that we can continue to successfully grow and operate with minimum defective products or financial damages and maximise productivity with these processes. To achieve this, the Business Workflow Executive brings together the processes of commercial area, IT, destinations and clients, identifying current business practices and assisting in their optimization and standardization as well as the implementation of best practices. Reporting to the Head of Operations your main responsibilities will be: * Control and execution of commercial and operational set\-ups within global applications. * Centralized point of contact for client setups, and company settings. * Being first level support for the processes and reporting related to customer complaints. * Improve workflows in coordination with the local teams, Key Account Managers and/or IT. * Uploading and optimizing training content and materials for internal applications. * Support with problem\-solving and identifying solutions to process\-related incidents. **What we offer:** * Join our Wellness programme which promotes both emotional and mental health and offers free legal and financial advice. * Benefit from special health insurance rates. * Advancing your professional growth through language training and technological certifications. * A fully new equipped kitchen with coffee, tea and fresh fruits helping you live a healthier lifestyle. * Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle. * Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving and more. * Join one of our sports communities and practice your favourite sport in great company. * Get to know colleagues with the same literary interests as you in our new book club. * Enjoy flexible benefits and save on taxes! * Degree in related business fields. * 2\-3 years of experience in a similar role. * IT affinity and a very good knowledge of Microsoft Office Excel and related MS office products. * Very high English skills (written and spoken). * Hands\-on, team player; business\-minded with the ability to build strong working relationships with the key stakeholders across functions. * Attention to detail; ability to understand all aspects of the business. * Excellent communications skills and proactive attitude. * Results\-oriented and self\-organized working style. * Availability for travel.

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Partner Success Manager64731512951297125

Indeed

Partner Success Manager

**Who is WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5\.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Web Travel Group – an ASX 200 listed company operating a global digital travel business. **What makes us stand out?** * We are a wholesale global travel organization * We have 1500\+ people speaking 50\+ languages in 120\+ cites across 50\+ countries * We partner with over 430,000 properties in more than 15,000 destinations * We work with more than 44,000 travel companies in 139 source markets * We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative \& lateral thinking **In this role you will:** The Partner Success Manager Chains plays a major role in complementing the Chains team in the relationship management with key chain partners, through optimisation of rates and availability jointly with the Strategic Account Managers with targeted actions and strategy as directed by the Director of Chains. This position will be working collaboratively with external and internal stakeholders in an agile manner to maximize opportunities and increase growth, providing excellent partner service and making our Dynamic Inventory available on Points of Sale. This role requires a candidate with a strong operational background in the Connectivity area of the travel industry, as well as an interest and passion for the commercial area of the business that enables seamless integration of new product with channel managers and switch partners. **Key elements to this role include, but not limited to:** * The Partner Success Manager Chains has a responsibility for delivering the company’s commercial objectives derived from the chain’s partnership roadmap. * Build and maintain meaningful relationships with Chain partners to optimize the global partnership on Destination, Region, and Global level. * Partner with Connectivity team, Strategic Account Managers and Chains to ensure hotels are connected, handle queries and ensure overall quality control. * Analyse and investigate trends of the specific chain to build partner roadmap together with Strategic Account Managers to achieve better performance and optimize the chain partnerships. * Ensure managed chain properties are live and bookable on POS conducting quality auditing of properties set up, ensure pricing accuracy, and the rate and promotion competitiveness. * Monitor daily/weekly/monthly production for connected hotels in remit using relevant production reports. * Support onboarding of new partners and implement trainings on our USP’s and usage of extranet tools and interface. * Assist Strategic Account Managers with analyses, reports and presentations for the QBR’s of key Chain Partners. * Assist with reviewing, mapping and setting live of BAR contracts. Liaising with relevant teams to see the task through to the end * Additional responsibilities may include handling directly a small portfolio of Chain suppliers as directed by Line Manager. **The skills we would love to see in your suitcase!** * Personal effectiveness with strong communication and influencing skills * Comfortable to negotiate with suppliers in person or via Teams * Experience in working in fast paced and multi\-cultural environment * Proactive and positive, with ability to offer solutions to issues encountered. * Personable with lots of enthusiasm and a “can do” attitude * Ability to work independently as well as part of the team * Ability to prioritise and multitask * Organised with impeccable attention to detail * Numerically astute * Ability to build effective and meaningful working relations both internally and external * Have worked in similar role * Experienced in various contracting platforms * Fluent in English, with additional fluency in Spanish or German considered an asset * Commercial awareness in the travel industry * Good Microsoft Office knowledge, especially Excel and Outlook **Why choose us as your next destination?** We are super proud of our dedicated team of friendly, energetic \& passionate professionals. Our people are key to the success of our business \& everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do \& to deliver our partners with unbeatable service \& support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence \& impact change Disruptive, fast\-growing market leader within travel \& endless possibilities Culture built on collaboration empowerment and innovation Find out more about the WebBeds business at www.webbeds.com \- **\#LI\-Hybrid**

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Assistant Food & Beverage Director64628211694593126

Indeed

Assistant Food & Beverage Director

**Additional Information** **Job Number**25193714 **Job Category**Food and Beverage \& Culinary **Location**Castillo Hotel Son Vida a Luxury Collection Hotel Mallorca, C/Raixa 2, Palma de Mallorca, Spain, Spain, 07013 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **Additional Information:** This hotel is owned and operated by an independent franchisee, ARABELLA HOSPITALITY GROUP GMBH \& CO. KG. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. POSITION PURPOSE The Food \& Beverage Operations Manager supports the F\&B Director in leading the overall operations of the hotel’s food and beverage department, ensuring excellence in guest experience, operational efficiency, and adherence to brand standards. This role requires a strong operational mindset, leadership presence, and a continuous focus on service quality, profitability, and team development. Direct report to the F\&B Director. Key responsibilities: Operational Excellence \& Guest Experience * Ensure the highest standards of service and hospitality across all F\&B outlets, including restaurants, bars, banquets, room service, and minibar. * Conduct daily departmental tours and inspections to guarantee cleanliness, sanitation, and compliance with health and safety regulations. * Monitor guest satisfaction indexes, revenue goals, costs, and quality indicators, taking corrective action when necessary. * Ensure that all operations align with hotel standards and brand philosophy. * Support and participate in internal and external audits to achieve quality objectives and continuous improvement. Team Leadership \& Development * Lead, motivate, and continuously train the F\&B team in alignment with Standard Operating Procedures (SOPs). * Conduct regular coaching sessions, performance evaluations, and developmental conversations. * Support the F\&B Director in recruitment, onboarding, and staff retention initiatives. * Foster a positive, inclusive, and performance\-driven work environment. Financial \& Administrative Management * Collaborate with the F\&B Director on budgeting, forecasting, and revenue planning. * Analyze financial performance, cost control, and operational metrics to optimize profitability. * Oversee purchasing and inventory control processes, ensuring accuracy and accountability. * Participate actively in monthly inventories and reporting. Events, Promotions \& Coordination * Assist the Banquet team in the planning and execution of events and banquets. * Coordinate with other departments to ensure seamless delivery of events and guest experiences. * Proactively seek opportunities to drive revenue and enhance the hotel’s F\&B reputation. Quality \& Brand Standards * Ensure daily operational excellence in accordance with brand and hotel service standards. * Maintain constant alignment with company policies, sustainability initiatives, and hygiene standards. * Uphold a professional and polished appearance consistent with brand expectations. * NIE and a valid Spanish work permit are mandatory for any position. Bachelor’s Degree or certification in Hospitality, Restaurant Management, or related field preferred. * Minimum of 2–3 years of experience in a supervisory or managerial role within F\&B operations in a 5\-star or luxury hotel (MICE experience desirable). * Proven record in planning and executing high\-level events and banquets. * Strong leadership, communication, and problem\-solving skills. * Ability to work effectively under pressure and manage large, diverse teams. * Excellent verbal and written communication in English and Spanish (German is a plus). * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); knowledge of Micros and Opera is desirable. * Sales\-oriented mindset with a focus on maximizing revenue opportunities. Career growth opportunities in a fast\-growing international brand Exclusive rates at Marriott International hotels worldwide Physiotherapy services Associate Assistance Program Excellent learning and development opportunities Employee referral program Discounts at our restaurants Free golf training courses and special rates. 35\.000€\-40\.000€ *This company is an equal opportunity employer.* frnch1

Carrer Raixa, 2, Ponent, 07013 Palma, Illes Balears, Spain

€ 35,000-40,000/year

Indeed

Program Manager

**Position summary:** The Program Manager is a key player in contributing to the company´s operational success. They are responsible for ensuring seamless team collaboration and development, program delivery, strategic customer service and quality control and evaluation. A successful Program Manager will have solid program management skills, excellent problem solving skills, and the ability to build strong relationships with client and internal teams in face to face and virtual environments. **Position responsibilities:** * Own the service delivery for the program, across geographically dispersed client and TransPerfect teams * Enhance organizational excellence by establishing operational benchmarks, timelines, and resources needed to achieve strategic goals, proactively recommending and driving improvements as necessary; set standards for accountability and measurements of success * Engage with the client and internal teams to design and implement new initiatives to further develop process improvement, quality procedures, and efficient workflow models * Be the pivotal point of contact for the client with responsibility for communication, setting achievable service and delivery expectations, and ensuring these are fulfilled and satisfaction levels are consistently maintained * Ensure the client has knowledge of the defined process and best industry practices to develop trust in program services and solutions delivery * Collaborate with internal teams to establish, strengthen and expand client relationships and support development of new business opportunities and overall profitable revenue growth * Identify gaps and trends to support the Client Services team to maximize revenue potential through expansion and /or diversification of services and solutions * Partner with the Production team to dissect and shape new offerings and support client\-facing teams to build value proposition around these proposed offerings * Build and strengthen the relationships between the diverse teams working on the account * Drive strategic planning and strategy implementation to aid and report on improved customer satisfaction, consistent quality delivery, process efficiency, and increased profitability * Complete any other tasks as assigned by a manager/supervisor **Essential skills and experience required:** * Excellent written and verbal English communication skills * University degree or its equivalent * Minimum of 5 years of experience in program/account management roles working with a high\-performance, collaborative, constructive peer group and key, enterprise\-level clients * Leadership skills and experience managing teams * Thorough understanding of project management * Ability to work effectively under pressure to meet tight deadlines and challenging goals * Dynamic, engaging, independent and self\-motivated with a results\-oriented mindset * Energized in matrix organizations where excellence is achieved through relationships rather than formal reporting structures * Proficient in using technology as a management reporting tool and experience working with IT staff to develop and implement program evaluation systems * Impeccable attention to detail * Advanced skills in Microsoft Office applications * Exceptional problem solving and critical thinking skills * Ability to maintain professionalism, focus and a result\-orientation attitude under pressure and tight deadlines **Desired skills and experience:** * Prior experience working in the translation/localization industry * Knowledge of additional languages at professional working proficiency * Six Sigma certification or experience * PMP or Prince 2 certification or experience

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Product Specialist Allergan Aesthetics (Baleares)64616267474307128

Indeed

Product Specialist Allergan Aesthetics (Baleares)

**Descripción de la empresa** At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products in Balearic Island. Our aesthetics portfolio includes facial injectables, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn. **Descripción del empleo** To maximize contribution in delivering sales growth against set budgets on a month by month and annual basis. To deliver, support and communicate central marketing strategies at territory level that ensure the short, medium and long\-term success of the business unit strategic focus in accordance with all prevailing country specific guidelines, codes of practice as well as to the Allergan Code of Ethics and internal SOPs. * **Financial Objectives** * Achieves/exceed sales targets annually in line with agreed goals and objectives in the assigned territory. * Develop a strategy which manages budget effectively and appropriately in order to drive and demonstrate a high\-level ROI. * Drive and monitor sales through centrally generated sales reports. * **Business Planning and Activity** * Aligns territory activities to regional marketing strategy by defining and execute a territory plan. * Create, implement and update Key Account Plan as required. * Deliver required call coverage and frequency on different customer types. * Deliver agreed target for number of days in field in line with goals and objectives. * Deliver agreed numbers of customer educational meetings. * Inform Healthcare Professionals of all technical characteristics, clinical use, price and prescription condition of assigned products. * Maximize time spent with the customer by correct monthly and daily call planning. * Constantly appraise the business plan and activity for improvement. * Ensure that all administration and reporting is completed in line with requirements. * **Customer Focus** * Demonstrate effective selling skills / incorporating Allergan Aesthetics selling model. * Deliver territory strategy through varied and appropriate mediums. * Communicates as appropriate with Customer Team Unit. **Requisitos** * University degree level, ideally with a science base. * Relevant experience in Medical Aesthetics selling (Medical Aesthetics Doctors \& Dermatologists), at hospital level and private clinics, with a strong track record of performance in sales in these therapeutic areas. * English and Spanish (written \& spoken). * CRM usage (VEEVA). * **Based in Baleric Island\- Preferred Palma de Mallorca** **Skills:** * Sales disposition, Sales Ability/ Persuasiveness. * High Impact communication. * Sustaining customer satisfaction. * Building trusting relationship. * Decision Making and Planing \& Organizing. * Active Learning. * Demonstrate a high level of analytical skills. * Account Management approach. **Behaviours/Values:** * **Driving for Results:** Drive, high energy and ability to work under pressure and deliver results (action\-orientated approach); uses initiative, sets high professional standards. * **Building Trusting Relationships:** Strong leadership qualities and strong interpersonal, motivational and influencing skills; enthusiastic and maximizes potential to make an impact; a team player who relates well to colleagues. * **Adaptability:** Able to work in a fast, dynamic, multicultural and matrix structure; has self\-motivation, demonstrates creativity. * **Planning and Organising:** Strong personal management including time management, workload prioritization, multi\-tasking and flexibility; operates with minimal supervision knowing when to consult/inform. * **Customer Focus:** Develops and implements practices to meet customer and organization needs. * **Authenticity:** Committed, credible and enthusiastic – acts with integrity; combines diplomacy with listening, promotes trust among others. \#LI\-AA. \#LI\-AA **Other requirement (i.e travel)** * Extensive travel within Country (50%). * Full, preferably clean driving license. **COMPLIANCE AND INTEGRITY** *You will be responsible for conducting your activities on behalf of the company consistent with a high standard of business ethics and in compliance with the laws and regulations that govern our activities.* **Información adicional** AbbVie es un empleador que ofrece igualdad de oportunidades y se compromete a operar con integridad, impulsar la innovación, transformar vidas y servir a nuestra comunidad. Empleador que ofrece igualdad de oportunidades, veteranos y discapacitados.

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Customer Success Manager64616267312258129

Indeed

Customer Success Manager

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The role Roiback is seeking a Customer Success Manager to lead the transformation of our Service Desk into a proactive, value\-driven Customer Success function. This role is pivotal in driving customer satisfaction, retention, and growth across our international client base. You will be responsible for optimizing service delivery, implementing automation and AI\-driven processes, and improving key performance indicators such as NPS, churn, LTV, and brand reputation. Customer Success Strategy \& Execution* Lead the transition from Service Desk to Customer Success, aligning with Roiback’s strategic goals. * Define and execute customer success plans tailored to different segments and regions. * Own the customer lifecycle: onboarding, adoption, retention, expansion. Team Leadership \& Process Optimization* Manage and mentor a team of Customer Success and Service Desk professionals. * Implement best practices in customer support and success, including SLA adherence and proactive engagement. * Drive continuous improvement through automation, AI tools, and digital workflows. Client Portfolio Management* Manage a portfolio of international clients, ensuring high satisfaction and measurable business impact. * Identify upsell and cross\-sell opportunities to increase Average Transaction Value (ATV) and Lifetime Value (LTV). * Act as a strategic advisor to clients, helping them maximize the value of Roiback’s solutions. Tool \& Platform Ownership* Administer and optimize JIRA for ticketing, workflow automation, and reporting. * Evaluate and implement tools for customer journey mapping, AI\-driven support, and CRM integration. Skills* Proven experience managing Customer Success or Service Desk teams. * Advanced proficiency in JIRA and customer support platforms. * Strong understanding of AI\-driven automation tools (e.g., Zapier, Make, RPA, chatbots). * Demonstrated success managing international client portfolios. Languages: Fluent Spanish and English (C2/native level) Excellent communication, leadership, and strategic thinking skills Growth in LTV through upsell and cross\-sell initiatives. Contribution to revenue via proactive account expansion Qualifications* Bachelor's degree required; * Track record of delivering measurable commercial impact Experience* 3\-5\+ years in Customer Service * Deep understanding of Service Desk processes * Desirable travel ecosystems including booking engine, website development, metasearch, and hospitality knowledge * Proven track record structuring and delivering high\-value service desk teams You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Negotiable Salary

Strategic Account Manager Chains646159948021771210

Indeed

Strategic Account Manager Chains

25 November, 2025 * Commercial * Palma, Spain * Full time * Hybrid ##### **What you will do on your journey with WebBeds.** The Strategic Account Manager plays a key role in the relationship management with key chain partners on a regional and global level. Together with our key chain partners you define the targeted actions and strategy to drive incremental business opportunities and increase WebBeds’ market share. This position is preliminary focussed on chains with their head office based in the DACH region. In this role you will be working collaboratively with external and internal customers in an agile manner to maximize opportunities and increase growth, providing excellent customer service and optimizing our Dynamic Inventory on Point of Sale. This role requires candidate with a strong account management and/or strategic contracting background in the travel industry, as well as an interest and passion the build meaningful partnerships, expand the chain supplier portfolio and drive commercial results. ##### **In this role you will:** * Manage existing key chain strategic partnerships and build portfolio of new chain strategic partners in Europe to drive chain performance. * Define targeted actions and design strategy road map to achieve agreed KPI’s, drive incremental business opportunities and increase WebBeds’ market share. * Ensure chain contracts are (re)negotiated within specified deadline to ensure WebBeds has the best commercial conditions to drive relevant business for the chain. * Organize quarterly business reviews and bi\-monthly engagement with key contacts of the Chain Partners, to discuss results and to build and/or maintain relationships. * Drive optimization of chain global product, inventory and pricing supported by Partner Success, Supplier Optimization and Contract Managers in destination. * Partner with Contracting Teams in all regions, encouraging and promoting teamwork and commercial performance for contracting with specific hotels and regions. * Work in partnership with supplier connectivity and loading teams to onboard new chains via preferred connectivity and to maintain the connection to deliver the right supply to our customers. * Monitor on a regular basis the performance of the chain supplier including production, pricing and availability to ensure competitiveness in market. * Primary liaison with the assigned hotel chain partners to deconstruct challenges and develop solutions approach adaptable for all the platforms. * Support various teams including regional contracting, customer support and supplier connectivity as escalation point regarding availability and service issues. * Negotiate exclusive deals, value adds and overrides, and identify marketing opportunities for each chain, per region, by Market for all WebBeds platform. * Attend tradeshows and network opportunities within region to engage with Chain Partners and prospect new opportunities. * Consult and agree with the Regional Chains Director regarding new chain opportunities and additions to product. * As part of the chains team, circulate and facilitate shared special deals, flash sales and additional supply with WebBeds Sales Team to ensure maximum promotion of WebBeds content. * Co\-operate with Health and Safety team to ensure reports are completed and up to date. * Communicate both internally and externally in a professional manner in keeping with corporate * guidelines. **The skills we would love to see in your suitcase!** * Contracting experience gained with the hotel\- and/or travel industry. * Have worked in similar role * Experienced in contracting Chains in Europe. * Able to develop and maintain strong, trusting, and meaningful connections with hotel chains. * Educated to degree level of equivalent or equivalent professional qualification. * Fluent in English and German. * Open to frequent travel. * Strong negotiation skills, strategic view, commercial acumen, pro\-active, dynamic, passionate, and a team player. * Highly accurate with an excellent attention to detail. * Well\-developed written and verbal communication skills. * Highly developed analytical skills, and proficient use of Microsoft office, especially Excel applications * Proactive, with ability to offer solutions to issues encountered. * Personable with lots of enthusiasm and a “can do” attitude * Ability to work independently as well as part of the team * Min 4 years contracting experience in hotel\- and/or travel industry (OTAs, Bedbanks, Tour Operators) * Understanding of current contracting landscape (dynamic and static models) * Fluent in another European language

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Indeed

Fraud Specialist

J27C+C2 Sant Joan, Spain

Negotiable Salary

Accounting & Administration Executive646081032985611212

Indeed

Accounting & Administration Executive

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The purpose of this role is to ensure the accurate and efficient management of the company’s financial and administrative processes, with a particular focus on supplier accounting, payments and expense control. This position plays a key role in maintaining the integrity of financial statement, ensuring compliance with internal and external audit standards, and supporting the Finance Department through proactive coordination with other teams. By guaranteeing that all accounting activities (including invoice processing, provisions and reconciliations) are completed in a timely and compliant manner, the Accounting \& Administration Executive contribute directly to the company’s financial reliability, operational efficiency and overall business performance. Accountabilities* Coordination and scheduling of supplier payments, ensuring timely and accurate financial disbursements through the implementation of efficient systems and process oversight. * Maintain precise and timely records of business travel expenses of employees. * Allocate all payments correctly to invoices/supplier accounts and ensure accurate tracking of open balances. * Ensure accurate recording of all company expenses, including invoices and provisions. * Support internal and external audits by providing the required documentation and reconciliations. * Management and coordination with the different teams of the internal controls required on a monthly basis. Skills* Strong interpersonal and communication skills. * Solid analytical skills and ability to manage multiple priorities. * Understanding of internal and/or external audit controls. * Strong organizational and problem\-solving abilities. * Accuracy and attention to detail in accounting records. * Support, collaboration and coordination with other teams. * Proficiency in Microsoft Excel and Word, with the ability to create and manage financial reports and documentation efficiently. * Good command of written and spoken English, enabling effective communication with suppliers and colleagues of the Group. Experience* Minimum 2\-3 years in accounting or finance roles involving supplier management, invoice posting, and payment coordination. * Previous experience within internal or external audit processes is highly valued. * Familiarity with ERP (SAGE X3\) You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Negotiable Salary

Airport Facilities Technician645827470024971213

Indeed

Airport Facilities Technician

**Real projects, challenges from day one** At WSP, we are transforming engineering through innovation, technical expertise, and design excellence. Our teams work on projects that combine complexity, impact, and ambition. If you've recently completed your studies or have limited experience and want to grow quickly in a demanding environment, this is the place for you. We are expanding our Transport and Infrastructure \| WSP team in Palma de Mallorca within the Aviation \| WSP area, and we are looking to hire an **Airport Facilities Technician**. **What will be your role?** You will participate in real projects from day one, collaborating on the development of innovative solutions for construction execution and coordination. You will join a multidisciplinary team working across sectors such as infrastructure, energy, and transportation, adding value to strategic projects. You will attend meetings and prepare conclusions and pending tasks, coordinate with responsible parties for affected facilities, conduct analyses and studies related to construction works, participate in site visits, and prepare presentations and executive summaries to support decision-making. We are looking for a proactive, organized, results-oriented individual with the ability to work in a team and deliver effective solutions in dynamic environments. If you are passionate about engineering and want to grow through high-impact projects, this is the right place for you! **What are we looking for?** We are seeking professionals with a degree in Industrial Engineering, Technical Architecture, or Mechanical Engineering, and at least three years of experience in construction execution related to electrical installations, fire detection systems, mechanical systems, or HVAC. We particularly value the ability to quickly adapt to airport environments, immediate availability, agility in understanding projects and their changes, and skills in proposing operational solutions and alternatives. If you also demonstrate initiative, results orientation, and eagerness to learn, you will fit perfectly within our team. **What do we offer?** * Joining a technical team working on real projects from day one * Flexible working hours and continuous training plan * Mentorship from senior profiles and a hands-on learning environment * Flexible compensation and access to employee benefits **Take the first step!** If you want to start your professional career with a team that challenges you, supports you, and allows you to grow from minute one, apply now and let's build your career together. **Our selection process:** 1\. Phone interview: A brief initial conversation to get to know you better and discuss your experience and expectations. 2\. Technical and personal interview: You will meet with our talent acquisition team and the area manager to jointly assess your technical skills and team fit. 3\. Final interview: You will speak with the Business Unit Management about your potential role and how it aligns with our strategic vision. **About us:** We are a leading global engineering and professional services firm. When you seek change, it’s essential to choose a place where you can grow professionally and align with your values. Our teams are committed to creating real and lasting impact in the communities where we operate, fostering a culture of technical excellence, innovation, and inclusion. We actively promote diversity and equal opportunities, convinced that differences enrich our work and strengthen our outcomes. All applications will be treated with the utmost confidentiality and consideration. Join our team and discover what you can achieve with us. \#SomosWSP \#LI\-EM2

Carrer del Sant Esperit, 3, Centre, 07002 Palma, Illes Balears, Spain

Negotiable Salary

Technical Integration Analyst645717461128991214

Indeed

Technical Integration Analyst

**This role can be based out of Spain or remote globally.** **Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5\.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business. **What makes us stand out?** * We are a wholesale global travel organization * We have 1500\+ people speaking 50\+ languages in 120\+ cites across 50\+ countries * We partner with over 430,000 properties in more than 15,000 destinations * We work with more than 44,000 travel companies in 139 source markets * We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative \& lateral thinking **In this role you will:** We are seeking an experienced and talented Hotel\-Chain Integration Analyst. In this role, you will own and drive the technical integration discussions with a multitude of Partners from a high\-level concept design to operational delivery and beyond. You will work closely with our Contracting organization. A passion for travel and technology expertise, combined with strong communication and business insight, are critical to your success. **Key responsibilities** * Support our global partners. * Engage in pre\-sales activity with the sales team and propose solutions to meet partner requirements. * Conduct workshops \& presentations for the technical team partners on WebBeds’ API solutions, along with practical advice on their usage. * Analyze and troubleshoot highly complex technical integration problems and propose effective solutions. * Identify best practices and actively share these insights with affiliate partners and the Global Connectivity Team. * Collaborate with the Level 1/2 support team with complex issues that require direct contact with top partners. * Communicate complex technical details to technical and non\-technical customers. * Perform Quality Assurance tests on API/websites prior to implementation. **The skills we would love to see in your suitcase!** * 3 years \+ in a similar capacity within the travel industry or relevant skillset experience to carry out the above criteria. * Ability to deliver high quality and workable solutions for technical issues. * Ability to creatively solve challenging business/technology problems. * Ability to handle multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment. * Familiarity with web\-based and mobile based product development and understanding of typical technology architecture for high\-volume web sites. * Strong verbal and non\-verbal communication skills and the ability to tailor your message to your audience. * Good coding skills in at least one server\-side programming language and SQL / non\-sql databases. * Experience in Restful API principles. * Experience in e\-commerce and/or travel industry a plus. * Knowledge in systems design is a plus. * Pre\-sales experience, working with sales and business partners a plus. **Why choose us as your next destination?** We are super proud of our dedicated team of friendly, energetic \& passionate professionals. Our people are key to the success of our business \& everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do \& to deliver our partners with unbeatable service \& support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence \& impact change Disruptive, fast\-growing market leader within travel \& endless possibilities Culture built on collaboration empowerment and innovation Find out more about the WebBeds business at www.webbeds.com \- **\#LI\-Hybrid**

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

ENGINEER / TECHNICAL MANAGER DISTRIBUTION (MALLORCA)645499407033621215

Indeed

ENGINEER / TECHNICAL MANAGER DISTRIBUTION (MALLORCA)

### **General Information** **Country**Spain **State/Region**Balearic Islands **City**Palma **Team**Grids and Innovability **Seniority**Specialist (2\-4 years of experience) **Job Type**Permanent **Hire Type**Full\-Time **Work Regimen**Hybrid **Posting Date**27\-Nov\-2025 **Expiration Date**27\-Dec\-2025 **Company**E.DISTR. REDES DIGIT. SL ### **Description and Requirements** **Position Title****:****Technical Manager Distribution** **Description and requirements:** If you are looking for a new professional challenge where you will help transform the energy world, we are seeking a " **Technical Manager Distribution** " to join our HSE Balearic Islands team (Health, Safety \& Environment). **Who will you work with?** The **HSE Balearic Islands** unit (Health, Safety \& Environment) applies the guidelines of the Enel Group Holding and the I\&N Global Business Line regarding Health, Safety and Environment (HSE), as well as the implementation and maintenance of Management Systems (ISO 45001 Safety and ISO 14001\) coordinated by HSE, while also considering local regulations. Define and implement specialized technical and operational training on Environmental and Safety topics within your management scope, providing relevant information and executing required corrective action plans. **What will you be responsible for?** In this role, your responsibilities will include: * Managing the processes of the Health, Safety \& Environment Unit within its area of responsibility. * Coordinating and supervising the implementation of HSE guidelines from Infrastructures and Networks in matters of Health, Safety and Environment. * Monitoring and providing the country's HSE team with relevant information on Health, Safety and Environment topics, data, and KPIs; identifying critical issues and proposing and implementing solutions, promoting the exchange of best practices. * Collaborating in the development and implementation of operational instructions regarding personal protective equipment, work methods related to Health, Safety and Environment, and work tools. * Providing support in specialized HSE technical and operational training, including the application of instructions for the use of personal protective equipment, work methods, and tools. **What is required?** The **essential** requirements for this role are: * **Education:** Bachelor's Degree in Electrical Engineering, Electronics, Telecommunications or similar * **Knowledge:** Advanced MS Office (Access, Project), Outlook, Communication tools (Teams, Yammer) * **Professional Experience:** Previous experience and familiarity with e\-Distribución Redes Digitales procedures and systems, as well as experience interacting with personnel from other companies, agencies, and clients **Desirable:** Knowledge of Data \& Analytics, Power BI, Programming languages, advanced English and Catalan language skills. **Why join us?** Our benefits: * Permanent employment contract. * Annual salary range aligned with your professional experience. * Medical insurance and pension plan. * Customized training plans and development opportunities. * Corporate wellness programs for better work-life balance. * Other benefits (meal allowance, travel agency, transportation, energy discounts …) **Diversity, equity, inclusion and selection process** Diversity and inclusion are essential aspects of our daily operations, so in our selection processes we always consider all individuals who express interest and meet the profile we are seeking. We integrate and include diversity in all its dimensions. Trust, innovation, respect, flexibility and responsibility are the core values of our organization. If your profile matches the requirements outlined in the job description, our Talent Acquisition team will contact you and provide further information about the process. Are you ready to make a difference and grow with us? Apply now and become part of the energy transition! **Who are we?** We are global leaders in energy generation, distribution and sales, as well as the largest private operator of renewable energies, thanks to our wind, hydroelectric, photovoltaic and geothermal plants. We generate, distribute and sell energy in **28 countries** across Europe, America, Africa, Asia and Oceania, with an unwavering commitment to the development of the regions and local communities where we operate, as well as to all our customers. **If you want to learn more about Endesa and Enel, we invite you to click on these links:** **Endesa:** https://www.endesa.com/es/sobre\-endesa/quienes\-somos **Enel Green Power**: https://www.enelgreenpower.com/es **Endesa X:** https://www.endesax.com/es/es

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

GCCO Executive -French645389184544011216

Indeed

GCCO Executive -French

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: Client Operations Executive \- French Full time Spain About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard\-to\-reach high\-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. JOB RESPONSABILITIES We are looking for French Client Operations Executives to join our Customer Relationship Center. In this role you will have the opportunity to give support to our clients in order to achieve one of our main objectives “Delivering unique holidays to our customers”. We are looking for candidates, who are based in Mallorca. RESPONSIBILITIES:* Provide excellent customer service. * Attend clients' queries through phone calls and emails, by being proactive, courteous, friendly, and helpful. * Ensure that all clients' requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions. * Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty. * Act and suggest on improvement opportunities identified during daily work. * Negotiating for appropriate compensation / refunds / solutions. POSITION REQUIREMENTS:* Fluency in English and French \- written and spoken * Any additional language would be an advantage * Flexibility to provide support to all members of the Global Support team as and when required. * Excellent time management skills with the ability to work well under pressure in a fast paced environment. * Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties. *At HBX Group, we believe that diversity drives innovation and makes travel a force for good.**We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.* You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Negotiable Salary

Customer Success Agent645233791050251217

Indeed

Customer Success Agent

**Job Overview** We are looking for a passionate Customer Success Agent with outstanding communication skills to join our team. Your mission will be to ensure customer satisfaction and loyalty by supporting them throughout their lifecycle — from onboarding to issue resolution and identifying opportunities for growth. The ideal candidate is proactive, empathetic, and results\-oriented, with the ability to understand customer needs and provide solutions that drive their success. Location: Mallorca (On\-site) Employment Type: Full\-time **About Travelgate** Travelgate is the leading B2B travel connectivity marketplace, connecting buyers and sellers across the global travel industry. Through our platform, technology, and partnerships, we help businesses grow faster, smarter, and more collaboratively. **What You’ll Do** * Act as the primary point of contact for customers, delivering high\-quality support and guidance. * Lead customer onboarding to ensure successful adoption of the platform/product. * Handle inquiries, resolve issues, and coordinate with internal teams (support, sales, product). * Identify upsell and cross\-sell opportunities to drive account growth. * Monitor customer satisfaction and proactively mitigate potential churn risks. * Collect customer feedback and share insights with the product team for continuous improvement. * Prepare reports on key customer success metrics **What You Bring** * Previous experience in customer service, customer success, or similar roles. * Excellent verbal and written communication skills. * Ability to manage multiple tasks and prioritize effectively in fast\-paced environments. * Customer\-oriented mindset with empathy and problem\-solving attitude. * Basic knowledge of CRM and support tools (Zendesk, HubSpot, Salesforce, or similar). * High level of English (additional languages are a plus) * Experience in SaaS, travel tech, or e\-commerce industries. * Data analysis and reporting skills **What We Offer** Because at Travelgate, work should be rewarding, flexible, and fun. **Work \& Lifestyle Perks** * Flexible hours: start between 7:00–9:00h. * Shorter workdays in August (hello, summer!). * Professional stability and a clear long\-term growth path. * Continuous training and development opportunities. * Bonus based on company performance **Office Life \& Perks** * Monday Breakfast Club – because starting the week deserves a treat. * Coffee machines and a variety of teas always available. * Healthy meal fridge with nutritious options at €4\.50\. * Free English classes to strengthen your skills. * Negotiated health insurance rates with Sanitas. * Free parking available at ParcBit. * Discounted gym rates at Campus Sport **Culture \& Fun** * Dynamic, inclusive culture where ideas matter. * Monthly team get\-togethers every last Friday. * Summer and Christmas parties that are truly memorable. * Welcome pack including a backpack, water bottle, and mug. * Fun Committee organizing monthly surprises and events. * Pet Day and Bring Your Child to Work Day — yes, really!

Carrer de Miramar, 9, Centre, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Indeed

Surveyor - Mallorca

Job Information Job Offer ID ZR_990_JOB Open Date 19/11/2025 Sector Architecture and Construction Employment Type Full-time Work Experience +5 years City Palma de Mallorca State/Province Balears (Baleares) Country Spain Postal Code 07001 Job Description Are you motivated to directly participate in the **construction, rehabilitation and renovation** of all types of projects in Mallorca? At Ilerwork, we are looking for a **Surveyor (Technical Architect)** with extensive experience in construction, rehabilitation and comprehensive renovation, as well as knowledge of the local market, to strengthen our technical team. **What will your day-to-day look like?** * **Plan, organize and supervise** different construction phases in rehabilitation, renovation and building projects. * **Prepare and review measurements, budgets, comparisons and certifications**, ensuring technical and economic control of projects. * **Coordinate internal teams and subcontractors**, verifying proper progress of work. * **Monitor site safety and health**. * **Carry out project monitoring**: periodic site visits, reports, production updates and schedule control. * Collaborate in the **optimization of construction solutions**, guaranteeing an excellent final result. Requirements * Degree in **Technical Architecture / Building Engineering** or equivalent. * **Minimum of 15 years' experience** in roles as Surveyor or similar within construction, rehabilitation and renovation projects. * **Knowledge of the Mallorca market** (suppliers, subcontractors, regulatory and construction specifics). * **English level B1** required. * Valid **driving license B** and availability to travel across the island. * **Immediate availability**. Benefits * **Stable contract** with direct company incorporation. * **Competitive salary** aligned with your skills and experience. * Participation in **unique construction, rehabilitation and renovation projects in Mallorca**. * Professional environment that is **close-knit, collaborative and highly focused on construction detail quality**. If you meet the requirements and are interested in joining a team committed to excellence as a Surveyor in Mallorca, we look forward to receiving your application! Apply for the position or send your CV directly to the person in charge: s.cruz@ilerwork.com and we will contact you!

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Head of BOS UAE & Bahrain645212811170591219

Indeed

Head of BOS UAE & Bahrain

**About us:** Ericsson is looking for a Head of Service Line BOS (Business Operations and Services) – UAE and Bahrain as a key role responsible for BOS Engagements and Service Delivery / managed operations in the designated accounts under Gulf CU This role will be reporting to the Head of SL BOS for Gulf and will be part of MMEA BOS and CU (Customer unit) Gulf CSS (Cloud Software \& Services) team This role, you will be responsible for Presales , Service Delivery, ADM and ITMS for multi account under Gulf and will take responsibility to enable growth and delivery excellence of the BOS business in the assigned multi accounts under SL BOS Gulf head, you will take material role in the farming business growth, ensuring management of the farming business across the relevant accounts, accurate financial forecast and reporting and engagement with the relevant CU members, delivery and solutioning teams and other stakeholders to ensure growth of BOS business in the designated accounts, and to allow proactive approach to bridge revenue gaps and over achieve related KPIs. It’s important that you ensure excellence in line with the best practices, quality mandates and profitability targets and securing best customer experience. You will be working closely with the CU CSS teams Domain Sales Managers and Head of Service Deliveries, and with the delivery and solution teams assigned to the respective accounts under BOS Gulf coverage, CSS Operations with full adherence to process, tools, and methods, with accountability on the defined key performance indicators and inline of the clearly set financial ambition. **What you will do:** * Team management: managing the team assigned to SI/ADM/ITMS in the multi accounts you are assigned to * Interact with Customer Fulfilment Responsible and Customer Solution Responsible (Core 2\) to manage the growth accounts and manage Forecast and related activities with accountability on relevant KPIs (financial) * Enabling the business growth within the existing customer base and focusing on delivering business value * Instil a culture for add on sales and customer value maximization. * Drive autonomous Operations, AI and data analytics adoption and Maturity of Operations and ADM, instil innovation culture and leverage technology to transform and revive the MSIT and SI role * Responsible for the planning and delivery of ITMS and ADM and supporting MSCOO(s) for any outsourced IT operations within the allocated accounts * Responsible for the planning and delivery of SI projects and supporting HOSD(s) for the smooth delivery of the projects within the allocated accounts * Ensure SI, ITMS and ADM Execution Excellence with adherence to Service Delivery Tools, Process and Methods including Change Control approval, and managing overall Governance. * Drive Digital transformation programs * Services Profitability Improvement focus through cost control, quality adherence, and Automation. * Set Individual Performance Goals and Development goals for every team member in the assigned accounts \& follow up on Individual Performance Goals regularly with individual team members and set performance improvement plan when necessary. * Take accountability of the Overall Absorption and the Utilization/Billability of the assigned multi accounts in line with the Organizational targets. * Single Point of Contact/Escalation for the any BOS business for the assigned accounts * Ensures full adherence with Service Delivery Tools, Process and Methods and this includes and not limited to Maximize Asset Usage, Delivery Model Adherence, TGx Process Adherence, Proper FAS Creation \& PCODE reporting adherence, Project Financial Hygiene, Project Documentation Structure and continuous updates, Adherence to Change Control, Execute on L0/L1/L2 Governance (Watch\-list) and ensures preparation for L3 Governance, Cost of Poor Quality Tracker, Delay Tracker, Issues/CSR Trackers, Knowledge Sharing, Lessons Learnt, Reuse * Responsible to deliver Financial and Demand Forecast/Landing for designated accounts: Resource Demand/Fulfilment Forecast, Financial Forecast (Quarter and yearly) in alignment with the CU CSS, Quarterly Financial Landing in alignment with CU gulf * Ensures Delivery Excellence: LNA Adherence and Quality Mandate, Reduction and closure of relevant CSRs * Ensure CPEs are sent on Time and with clear accountability on the customer satisfaction. **The skills you bring:** * University degree in Engineering/ICT, Higher university such as an MBA considered a merit * Strong personal track record, including Leadership roles and minimum 10\-15 years of Experience in Sales Support and Project Management * People Manager track record leading Senior Team members and leading Leaders. * Strong Sales support and Delivery Track Record with previous experience leading Multiple Business \& Operations Systems Programs and Projects * Mandatory Subject Matter Expert level knowledge in Business and Operations Systems portfolio. * Detailed understanding of all Governance Streams * Strong Business and financial Acumen * Pre\-sales solutioning with understanding of solution map, cost structure, delivery model, automation and risk management, with ability to orchestrate among various teams and stakeholders. * Strong understanding of the BSS and OSS competitive landscape in Gulf * Ability to monitor \& resolve issues related to project structuring, quality in execution, project fulfilment. * Facilitate end user challenges \& drive resolution. * Demonstrated experience leading in a cross\-functional highly matrixed and globally distributed teams. * Certifications are a plus: PMP, Program Director certification, TOGAF, ITIL * In depth knowledge of different SDLC methodologies including Agile * Strong consultative, presentation, and communication skills * Proven track record within a time sensitive and high\-pressure environment. * Highly proficient collaboration skills * Solid ability to communicate effectively at executive levels Ericsson South Africa recruits in line with its Employment Equity plan and will therefore give preference to suitably qualified candidates who are members of designated groups. Would you like to take a tour to “Life at Ericsson MEA”, visit short video Click Here **Location should be in one of the bigger sites within EMEA** **What happens once you apply?** Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Channel Manager Optimization Coordinator645212316023071220

Indeed

Channel Manager Optimization Coordinator

14 November, 2025 * Commercial * Palma, Spain * Full time * Hybrid ##### **What you will do on your journey with WebBeds.** The Channel Manager Optimization Coordinator plays a vital support role within the European Contracting team by acting as the central coordination point for all Channel Manager\-related issues, questions, and change requests. This role ensures that all incoming queries are reviewed, consolidated, and contextualized before being escalated to the Supplier Connectivity IT team, enabling smoother workflows, better prioritization, and more strategic use of internal resources. ##### **In this role you will:** * Serve as the first\-level reviewer for all Channel Manager\-related issues raised by the European Contracting team. * Consolidate, filter, and prioritize incoming requests, identifying duplicates, related issues, or items already in progress or planned. * Ensure all escalations to IT are complete, clearly documented, and aligned with ongoing or upcoming projects. * Maintain a centralized log of all issues, enhancements, and feedback related to Channel Manager performance. * Collaborate closely with the Head of Partnerships to align on priorities and strategic initiatives. * Support the creation of monthly reports and dashboards to track issue resolution, trends, and performance metrics. * Assist in documenting processes, FAQs, and known issues to reduce repetitive queries and improve team knowledge. * Liaise with internal stakeholders to clarify technical or operational details before escalation. * Participate in internal meetings to provide updates on issue status and gather feedback from the Contracting team. **The skills we would love to see in your suitcase!** * Strong organizational and communication skills. * Experience in a coordination, support, or operations role within the travel or tech industry. * Experience working with Connectivity Partners e.g. Channel Managers. * Proficiency in Microsoft Office (especially Excel and Outlook). * Fluent in English, both written and spoken. * Ability to manage multiple tasks and prioritize effectively. * Detail\-oriented with a proactive mindset. * Strong project management, strategic view, commercial acumen, pro\-active, dynamic, passionate, and a team player * Highly accurate with an excellent attention to detail * Well\-developed written and verbal communication skills * Highly developed analytical skills, and proficient use of Microsoft office, especially Excel applications * Proactive, with ability to offer solutions to issues encountered. * Personable with lots of enthusiasm and a “can do” attitude * Ability to work independently as well as part of the team

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Construction Manager - Building645212315534101221

Indeed

Construction Manager - Building

**Join WSP: high-level technical projects** At WSP, we are global leaders in specialized engineering for infrastructure, transportation, energy, environment, and building. We work on landmark projects where your technical expertise will be tested in demanding environments with high added value. Due to strong growth in our Transportation and Infrastructure area \| WSP, we are seeking to add a **Construction Manager** to our team at Palma de Mallorca International Airport. **What will you do with us?** In this role, you will coordinate and manage airport construction projects, ensuring deadlines, quality, and safety standards are met. You will develop project planning, including preparation of modifications, analysis of deviations, and creation of economic comparisons. You will maintain constant communication with responsible parties from affected areas to ensure proper integration of all activities. You will also perform technical analyses and studies related to the project, as well as review and evaluate proposals submitted by contractors. You will prepare presentations, executive summaries, and planning documents to support project monitoring. Additionally, you will prepare final settlements and completion certificates, and verify certifications to ensure they match actual execution. **What are we looking for?** We are seeking a candidate with a degree in **Engineering** (Aeronautical, Industrial, Civil) or **Architecture**, with at least 10 years of experience in Construction Management, preferably in airport infrastructure projects. **What we offer:** * A stable position with flexible working hours, compatible with your personal life. * Continuous training in cutting-edge technologies and project management. * Flexible compensation (medical insurance, transportation, meal vouchers, childcare). * Professional development with international opportunities. * Access to exclusive employee discounts. **Want to join our team?** If you're looking for a challenging professional environment where you can apply your technical expertise and management skills to real projects from day one, join WSP. Apply now and take your career to the next level. **Our selection process:** 1\. Phone interview: A brief initial conversation to get to know you better and discuss your experience and expectations. 2\. Technical and personal interview: You will meet with our talent acquisition team and the area manager to jointly assess your technical skills and team fit. 3\. Final interview: You will speak with the Business Unit leadership about your potential role and how it aligns with our strategic vision. **About us:** We are a leading global firm in engineering and professional services. When you seek change, it's essential to choose a place where you can grow professionally and align with your values. Our teams are committed to creating real and lasting impact in the communities where we operate, fostering a culture of technical excellence, innovation, and inclusion. We actively promote diversity and equal opportunities, convinced that differences enrich our work and strengthen our outcomes. All applications will be treated with the highest confidentiality and consideration. \#SomosWSP \#LI\-EM2

Carrer del Sant Esperit, 3, Centre, 07002 Palma, Illes Balears, Spain

Negotiable Salary

Indeed

Private Chef

Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Private Chef, Mallorca, Spain** ================================= **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef If you’re exploring **Private Chef** jobs in Mallorca, Cozymeal provides a platform to help grow your culinary business with flexibility and creativity. The island’s vibrant Mediterranean food scene, featuring fresh seafood, local produce, and traditional Mallorcan flavors, inspires menus that delight clients seeking authentic and international dishes. Whether you’re experienced in personal chef jobs or discovering private chef jobs near you, Cozymeal connects you with clients looking for personalized, at\-home dining experiences. Enjoy the freedom to set your own schedule, design custom menus, and focus on your passion. With Cozymeal managing marketing, logistics, and client relations, finding personal chef jobs near you and building your brand is easier than ever. **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** * Income potential of up to $12,000/month (some make even more than that!) * Be your own boss * Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) * Reach new customers * Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** * Based in Mallorca, Spain * Professional culinary background * Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** * A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences * A comprehensive repertoire and ability to offer a variety of cuisines * Experience hosting cooking classes **Location:** Mallorca, Spain

J27C+C2 Sant Joan, Spain

Negotiable Salary

F&B Marketing Coordinator - Four Seasons Resort Mallorca at Formentor643619634807071223

Indeed

F&B Marketing Coordinator - Four Seasons Resort Mallorca at Formentor

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island. **About the role** The Food and Beverage Marketing Coordinator plays a key role in driving the visibility and success of the hotel's food and beverage offerings. This position supports the development and execution of strategic marketing initiatives, digital campaigns, and promotional events that enhance guest engagement and revenue. Collaborating closely with the F\&B and operational teams, the F\&B marketing coordinator ensures consistent brand messaging across all ch annels, l everages partnerships, and monitors perform ance to o ptimize marketing efforts. In conjugation with the Director of F\&B, Commercial Director, and Director of PR, support through strategic thinking and execution, increase awareness and visibility of the outlets and its food and beverage offerings and team, the Restaurant \& Bar Marketing Coordinator also contributes to driving traffic and revenues. Simultaneously, acts as a ‘guardian’ of the conceptual and visual identity of the relevant outlets. **What you will do** **F\&B** **Expert** : * Support the F\&B marketing strategy, conduct market research on trends and guest preferences. * Design and implement innovative programs that increase awareness of F \&B, its offerings and dynamic team. * Support review of outlet positioning, marketing plans, promotional calendars and KPI tracking. * Work closely with F\&B and operational teams to ensure brand consistency and support marketing goals. **Digital Marketing** : * Liase with Digital Marketing team on F \&B’s digital strategy included but not limited to PPC, SEO/SEM, analytics and digital advertising and e\-commerce (as needed) to ensure messaging and creative is aligned across all activities and ensure marketing funds are distributed accordingly. * Oversee social media accounts for food and beverage, create engaging multimedia content (photos, videos, posts) and plan digital campaigns to boost brand awareness. * Work in conjunction with the PR Director on F \&B's social strategy to ensure creation of content for all F\&B social media accounts including ideas, execution, agency management , scheduling . * Lead creatives and briefing of campaigns \& strategy with the Digital Marketing Manager for F \&B social media channels. **PR** : * Liaise with PR team to ensure F \&B websites are aligned with the F \&B’s positioning and business objectives and creative storytelling. * Oversee F \&B online reputation management by monitoring and ensuring appropriate management of third\-party review sites. * Lead creation of Press Releases (brief to copywriters) for PR agencies. * Liaise with the PR team to plan, develop the public relations strategy for the F\&B outlets, such as management and follow\-up with PR agency , organizing events, one\-on\-one interviews with media, KOL’s and key accounts that are potential for the F\&B outlets. **Brand** / **Creative** : * Supervise the overall storytelling and communication strategy for the culinary and social segment: website, online platforms, collateral marketing.. * Oversees any R\&B related photo and videoshoots to ensure all R\&B visual assets are in line with the FS brand standards. * Maintains Hotel’s image library and video banks with related R\&B content, and obtain all signed usage rights as needed. * Develop and preserves brand, visual identity and concept in all elements of the marketing process. * Project manage each collateral item, including the negotiation of costs, a production timeline and the editing of each draft, and ensure final artwork is signed off by all required signees, prior to distribution. **Partnership Activations** : * Create culinary and social experiences such as seasonal events and happenings to foster revenue opportunities through customer insights and with F\& B team. * Coordinate tactical promotions and events to drive incremental revenue, often in partnership with other departments and may assist with local event partnerships. **People Function** : * Maintains positive client and media relations, develop and build strong connection with local/global press and journalists alongside the PR team. * Participate in local F \&B community and industry events, building a strong rapport city\-wide . * Attend internal meetings for F \&B and will be actively involved in maintaining communication and promotional calendars. **What you bring** * **Excellent c** **ommunications skills** : Proficient in verbal and written communication. Excellent writing and presentation skills , with a strong sense of quality and a creative mind set . * **Excellent project management skills** : able to conceive and implement projects from start to finish, manage processes and expectations, and build commitment to deadlines. * **Strong organizational skills** , able to set priorities and be detail\-oriented . * **Attention to** **de** **tail** . * **Pro\-active** **mind set** to develop problem solving, decision making and strategic thinking skills. * **Understands R\&B marketplace** ; well\-informed of market trends and user behaviors, including leading marketing strategies unique to this category and evaluating the competition’s marketing communications activities and implements change as dictated by market requirements. * **Photography skills** and an eye for aesthetic . * **Proficiency** **with digital tools and social media platforms** is essential. * Demonstrate **creativity and initiative** . * **Fluent in Spanish and English** ; additional languages are an advantage . * **Legal authorization to work in Spain** . **Work Experience:** 2 Years **Degree** : Professional /Technician **Languages** : Spanish / English **Language Ability** : High **What we offer:** * Competitive Salary, wages, and a comprehensive benefits package . * Excellent Training and Development opportunities . * Complimentary Accommodation at other Four Seasons Hotels and Resorts . * Complimentary Dry Cleaning for Employee Uniforms . * Complimentary Employee Meals . * Discounts at our hotel restaurants . * Discounts on local services . * Possibility of accommodation and transportation to work (at a reduced cost) . **Schedule \& Hours:** Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).

J27C+C2 Sant Joan, Spain

Negotiable Salary

Cloud Security Engineer643075895664651224

Indeed

Cloud Security Engineer

**This role can be based out of Spain or remote globally.** **Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5\.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business. **What makes us stand out?** * We are a wholesale global travel organization * We have 1500\+ people speaking 50\+ languages in 120\+ cites across 50\+ countries * We partner with over 430,000 properties in more than 15,000 destinations * We work with more than 44,000 travel companies in 139 source markets * We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative \& lateral thinking **In this role you will:** As a Cloud Security Engineer, you will be responsible for developing and managing security architectures, performing risk assessments, and deploying advanced security controls to protect our cloud infrastructure. Your role will involve collaborating with development and operations teams to integrate security into the software development lifecycle (SDLC) and responding swiftly to security incidents. By staying ahead of emerging threats and championing best practices, you will play a key role in building a secure and scalable cloud environment. **Key responsibilities** * Develop and manage security architectures for cloud environments, ensuring they are robust and fit for purpose. * Perform regular security assessments, including vulnerability scans, to identify and remediate risks within our cloud infrastructure. * Create and maintain security policies, standards, and procedures tailored to our cloud environments. * Deploy security controls and tools to monitor and protect cloud infrastructure and applications from threats. * Respond to security incidents and actively participate in incident response activities, ensuring rapid containment and resolution. * Work closely with development, operations, and other teams to ensure that security is integrated into the software development lifecycle (SDLC). * Keep up\-to\-date on the latest cloud security threats, vulnerabilities, and best practices, and implement necessary changes to stay ahead. * Participate in and support security awareness training and education initiatives across the organization. **The skills we would love to see in your suitcase!** * Bachelor’s degree in Computer Science, Information Security, or a related field, or equivalent practical experience. * Proven experience as a Cloud Security Engineer or similar role, with hands\-on experience securing cloud environments (e.g., AWS, Azure, Google Cloud). * Expertise in cloud security architectures and tools. * Experience with security frameworks and compliance requirements (e.g., NIST, ISO 27001, GDPR, HIPAA). * Proficiency in cloud\-native security solutions such as IAM, encryption, WAF, and SIEM. * Knowledge of integrating security into CI/CD pipelines and DevSecOps practices. * Strong communication skills, capable of articulating complex security concepts to both technical and non\-technical stakeholders. * Excellent problem\-solving skills and a proactive approach to addressing security challenges. * Ability to work effectively in a team and manage multiple priorities. **Why choose us as your next destination?** We are super proud of our dedicated team of friendly, energetic \& passionate professionals. Our people are key to the success of our business \& everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do \& to deliver our partners with unbeatable service \& support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence \& impact change Disruptive, fast\-growing market leader within travel \& endless possibilities Culture built on collaboration empowerment and innovation Find out more about the WebBeds business at www.webbeds.com \- **\#LI\-Hybrid**

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Indeed

FP&A Analyst

**Job Purpose** The purpose of this role is to provide insights on business performance by analysing commercial and financial information, and support in all reporting and planning activities. **Key Responsibilities.** * Analysing large datasets, identifying trends, and extracting insights using tools like Excel, and Power BI * Support to build financial models and simulations to support the business decision making process * Understanding the business context, identifying key performance indicators (KPIs), and developing strategies to improve financial performance. * Support the business with ad hoc data requests related to trading performance, account reconciliation or any other * Support during planning process (Budget and Forecasting) by providing insights into trading and opex variances, as well as producing tables and graphs to illustrate these trends and changes * Client override process support, including but not limited to database maintenance and reconciliation. **Required Experience and Knowledge.** **Essential** Qualifications \& Knowledge * Advanced Excel * Financial or Big Data studies * Able to communicate effectively \& professionally, verbally and in writing in both Spanish and English **Experience, Skills and Behavioural Requirements** * Proven analytical skills preferably gained during university studies * Communicates effectively at all levels * Strong collaboration attitude with team and other departments Highly organised and able to manage own time effectively to meet deadlines * Attention to detail. Produces high quality work – consistently, accurately and on time * Able to learn how to use ERP and Datawarehouse systems (i.e. SAP, Power BI and any other that business can adopt in the future

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Indeed

Senior QA Engineer

**This role can be based out of Palma, Spain or Iasi, Romania.** **Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5\.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business. **What makes us stand out?** * We are a wholesale global travel organization * We have 1500\+ people speaking 50\+ languages in 120\+ cites across 50\+ countries * We partner with over 430,000 properties in more than 15,000 destinations * We work with more than 44,000 travel companies in 139 source markets * We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative \& lateral thinking **In this role you will:** We’re looking for a Senior QA Engineer with a quality\-driven mindset and strong expertise in automated testing and software quality analysis. You will play a key role in driving test automation strategies, ensuring the reliability, performance, and functionality of our travel industry applications. **Key responsibilities** * Communicate complex technical details to technical and non\-technical customers. * Perform Quality Assurance tests on API/websites prior to implementation. * Lead and oversee automated testing initiatives across the company. * Develop and implement test strategies to identify defects early in the development cycle. * Define and maintain test automation frameworks to improve efficiency and coverage. * Collaborate with cross\-functional teams to enhance product quality and optimize testing processes. * Provide insights through QA reports and test documentation, identifying risks and improvement areas. **The skills we would love to see in your suitcase!** * Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. * 2\+ years’ experience in automation testing or software quality assurance (experience in the travel industry is a plus). * Proficiency in one or more programming languages such as Java, Python, C\#, or JavaScript. * Critical thinker, highly analytical, detail orientated \& able to multitask. * Hands on experience creating and running automated tests using frameworks \& writing and executing manual QA tests. * Experience with Continuous Integration/Continuous Delivery. * Familiarity with Agile methodologies and testing processes, preferably within the travel industry. * Stay updated with emerging trends and technologies in software testing. **Why choose us as your next destination?** We are super proud of our dedicated team of friendly, energetic \& passionate professionals. Our people are key to the success of our business \& everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do \& to deliver our partners with unbeatable service \& support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence \& impact change Disruptive, fast\-growing market leader within travel \& endless possibilities Culture built on collaboration empowerment and innovation Find out more about the WebBeds business at www.webbeds.com \- **\#LI\-Hybrid**

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Technical Account Manager641493921479701227

Indeed

Technical Account Manager

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The Technical Account Manager (TAM) is responsible for managing the technical relationships and integrations of high\-profile clients within the travel sector. This role will focus on optimizing API integrations, ensuring the highest level of performance, and proactively identifying opportunities for technical improvements. The TAM will work in close collaboration with the Key Account Manager (KAM) to align technical solutions with commercial strategies, driving customer satisfaction and profitability. Accountabilities: Client \& Technical Relationship Management:* Act as the main technical point of contact for assigned accounts, developing deep client understanding at all levels (technical teams, managers, and C\-level). * Provide consultancy to clients on API integration and optimization, aligning technical capabilities with their business model to unlock growth opportunities. * Conduct regular technical reviews with clients to identify potential optimizations and enhancements, ensuring API performance aligns with customer expectations and business needs. API Optimization \& Proactive Monitoring:* Leverage tools like Grafana, OpenSearch, and Anodot for proactive monitoring of client technical KPIs, detecting anomalies early to prevent disruptions. * Perform Technical Optimization Analysis (TOA) and utilize Client Tech Optimization Score (CTOS) to assess and enhance client integrations. * Work closely with the KAM to analyze client data and market trends, translating insights into actionable technical recommendations to boost client performance. Technical Incident Management \& Troubleshooting:* Rapidly diagnose and resolve technical issues, utilizing real\-time monitoring tools to minimize downtime and impact on business operations. * Collaborate with internal teams to address system discrepancies, traffic anomalies, and API errors, ensuring a seamless client experience. * Set up automated alerts for technical KPIs to stay ahead of potential incidents and optimize client connectivity. Cross\-Functional Collaboration \& Client Engagement:* Partner with KAMs to align technical solutions with commercial goals, ensuring cohesive client strategies. * Participate in cross\-functional initiatives with departments like Sales, Product, and IT to address client requirements and exclusions. * Attend client meetings, industry events, and tradeshows to gather insights and provide tailored technical guidance, reinforcing long\-term relationships. Skills* Strong technical expertise in API integrations, data analysis, and monitoring tools (Grafana, OpenSearch, Anodot). * Excellent communication skills with the ability to translate technical concepts into actionable insights for clients and internal stakeholders. * Strong problem\-solving abilities with a data\-driven approach to decision\-making. * Project management skills with a focus on delivering technical solutions on time and within scope. Experience:* 3\+ years in a technical account management or technical consulting role, preferably within the travel or technology industry. * Proven track record of optimizing API integrations and enhancing technical performance. * Experience with Salesforce, Tableau, and other business intelligence tools is preferred. Qualifications:* Bachelor’s degree in Computer Science, Information Technology, or related field. * Fluent in English (required); additional language proficiency is a plus. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Negotiable Salary

Sales Engineer (Digital Solutions)641433309207051228

Indeed

Sales Engineer (Digital Solutions)

**Description:** ---------------- **Position Overview:** OmniAccess is seeking a dynamic and motivated Sales Engineer for our Customer Solutions Engineering team. The Sales Engineer will be primarily responsible for actively supporting the Account Managers to drive pipeline growth and managing the technology evaluation stage of the sales process. Must be able to articulate technology and product positioning to both business and technical audience, as well as to identify all technical issues to assure complete customer satisfaction through all stages of the sales process until handover to the operations department. Based out of Mallorca, you will be part of a competent and diverse team that is key for the successful achievement of the company’s strategic objectives. Your key tasks include: Supporting the End\-to\-End Presales Process: * Lead the customers’ needs discovery phase. * Participate in meetings and product demos. * Collaborate on proposals preparation. * Build the bill of materials required for proposals. Providing Technical Support to the Sales Team and Customers: * Support the Sales team on technical issues. * Support our customers and prospects in designing the most valuable solutions. Developing and Maintaining Relationships with our Suppliers: * Stay updated with the latest solutions offered by our suppliers. * Leverage on suppliers for solution specifications and pricing. Developing and Maintaining Relationships with our Customers: * Cultivate strong relationships with existing clients and seek opportunities for growth. * Keep customers up to date with the latest products and industry trends. Influencing our Product Roadmap: * Extract valuable insights from customer and competitor data. * Use this information to design and drive new solutions for our customers. Creating Presentations and Proposals: * Create and deliver persuasive presentations to existing and prospective customers. * Participate and present at industry events. * Design proposals covering technical and commercial aspects for new products and services. * Provide support to answer formal RFPs. Ensuring Successful Sales Handover to Operations: * Utilize the defined processes and tools to handover concluded sales to the Project Management Team. Building Competencies and Foster Knowledge Sharing: * Continuously build competencies in the relevant technical domains through online trainings, research and internal workshops. * Create knowledge transfer initiatives to the rest of the Solutions Engineer team the wider Sales teams. Reporting: * Regularly report status of set objectives and issues affecting their achievement. **Requirements:** ----------------- **Necessary experience \& qualifications:** * Native or proficient command of English. * Energy and curiosity to learn about technologies. * Academic background in one of the following subjects: Cybersecurity, IT, Networking. * Work experience within Cybersecurity. * Strong understanding of Cybersecurity technologies and regulations. * Ideally holding relevant technical certifications from Cisco, Fortinet, Crowdstrike, Palo Alto and other network and security solutions providers. * Excellent communicator, speaking confidently about technology in front of a diverse audience. * Excellent skills in articulating value of offered products and services. * A real team player. * Essential can\-do attitude and able to prioritize work while under pressure. * Willing to travel when required. * Resident or citizen of the EU, and able to start employment at OmniAccess without requiring any visa or work\-permit. * Able to work onsite at our headquarters in Palma de Mallorca. **What's in it for you:** * Opportunity of growing technical and commercial skills. * Challenging \& diverse tasks. * Working in the high\-end sector of the maritime market. * Working on some of the most iconic vessels’ projects. * Open Corporate Culture with a modern and dynamic work environment. * Annual performance bonus. * Private health insurance.

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Fraud Onboarding Expert641433291271691229

Indeed

Fraud Onboarding Expert

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: Fraud Analyst Location – Spain Full Time Job Summary: We are seeking a detail\-oriented and analytical professional to join our team as a Fraud Analyst. This role is responsible for the daily analysis of potential fraud risks, managing the end\-to\-end fraud protocol, and minimizing fraud\-related costs while supporting our clients and suppliers. The ideal candidate will have a strong understanding of online payments and fraud detection, and will play a key role in identifying fraudulent bookings, payments, and illegitimate activities by fake hotels or hoteliers. Responsibilities:* Detect fraud by analyzing suspicious bookings, payments, and hotelier activities. * Reduce fraud costs by managing the end\-to\-end fraud protocol with internal and external stakeholders. * Update client payment performance through daily reporting and account reviews. * Optimize the chargeback process by analyzing, preparing, and handling daily disputes. * Improve fraud visibility and awareness by reporting key figures and trends. Skillset and Experience Required:* Experience: Minimum 2 years in online payments and fraud, or 3 years of seniority within HB. * Education: Bachelor’s degree or equivalent work experience. * Knowledge: Strong understanding of online payments and fraud detection. * Analytical Skills: High attention to detail, strong conceptual thinking, and experience with tools like Excel and Tableau. * Risk Management: Appreciation of risk and ability to assess and mitigate it effectively. * Communication: Excellent verbal and written communication skills in English. * Initiative: Able to work independently and collaboratively in a team environment. * Flexibility: Willingness to work shifts, including weekends (rota\-based). * Judgment: High sense of judgment and a sharp eye for detail. * Attitude: Positive, solution\-oriented, and committed to high work ethics. *At HBX Group, we believe that diversity drives innovation and makes travel a force for good.**We're committed to creating an inclusive workplace where everyone feels valued and**respected, embracing different backgrounds, perspectives and talents. Join us and be part**of a team where diversity and equal opportunities really do make a difference.* You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Negotiable Salary