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Customer Success Specialist (German)
We usually respond within **a day** **About goFLUENT** For over 24 years, goFLUENT has been accelerating language learning by delivering hyper\-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L\&D leaders of over 1,000 international corporations in 100\+ countries trust goFLUENTs award\-winning digital language learning solutions to speed up the acquisition of language skills needed to build confidence, empower career growth, and build a more inclusive global culture. Since its founding, goFLUENT has helped two million people become better communicators in the languages of business. With eLearning, Live Lessons, Virtual Classroom, eWriting, and Live Support, goFLUENT provides companies the solutions they need for greater business proficiency in English, Chinese, French, German, Italian, Portuguese, and Spanish, and to adapt to a global economy where linguistic skills are a competitive differentiator. goFLUENT is present in 15 countries across all continents.**About the Role** We are seeking engaging, learner\-focused facilitators to deliver high\-impact engagement webinar sessions for our global audience. This role is perfect for individuals passionate about helping learners succeed, energized by virtual interaction, and skilled in sparking motivation and connection in a digital environment. As a key member of our Engagement Webinar Team, you will guide learners through their first steps on the platform, support their ongoing progress, and empower them to meet their language learning goals. **Key Responsibilities** **Qualifications** Deliver daily live kickoff webinars to onboard new learners and set them up for success. Use interactive elements (chat, polls, etc.) to encourage participation. Customize delivery style based on audience profiles (corporate learners, diverse cultures, language levels). Collaborate with content and training teams to refine scripts, presentation materials, and activities. Collect and share feedback to continuously improve learner experience. Track attendance, engagement, and learner feedback for continuous improvement. **✅ Qualifications \& Skills****Required:** 2\+ years experience in any of the following: online training/webinars, adult learning, facilitation, language instruction, or client onboarding Outstanding verbal communication and virtual presence Confident using digital tools (Zoom, Teams, Google Slides, Mentimeter, etc.) Ability to adapt communication style for multicultural, international audiences High level of professionalism, punctuality, and preparation Comfortable managing live Q\&A, chat interactions, and unexpected technical issues **Preferred:** Experience working in EdTech, corporate L\&D, or language education Knowledge of learner motivation frameworks or behavioral science Multilingual or ESL teaching certification (e.g., CELTA, TESOL) is a plus Familiarity with CEFR levels, language learning strategies, or LMS platforms **You’ll Thrive in This Role If You Are:**A confident speaker who thrives in live, interactive environments Empathetic and learner\-focused A natural motivator who can build excitement and accountability Open to feedback and continuous improvement Passionate about language learning and cultural exchange **Ready to Join Us?** If you’re excited about helping learners thrive, love presenting, and want to make a meaningful impact in education, we’d love to meet you! \#LI\-Onsite **Department** Trainer Operations **Role** Engagement Webinar Specialist **Locations** Madrid **About goFLUENT** ------------------ goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper\-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device. **Founded in** 2000 **Coworkers** 1500\+ **TRAINER OPERATIONS****·****MADRID** **Customer Success Specialist (German)** ========================================
Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain
Negotiable Salary
Indeed
Senior Strategic Partnerships Manager
**About Remote** ---------------- Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best\-in\-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!**What this job can offer you** ------------------------------- This role offers the opportunity to take meaningful ownership of some of Remote’s largest and most strategic partnerships, with the autonomy to shape relationships and drive measurable growth. You will enjoy a highly varied day to day, building and managing partner relationships while developing your skills across programme management, stakeholder influence, and operational execution. As a Senior Strategic Partnerships Manager, you will also hold a highly visible position within a collaborative, high impact team, where your work directly contributes to Remote’s broader growth and partner ecosystem. **What you bring** ------------------ * Experience managing strategic partner or customer relationships, with stakeholders up to VP / C level * Track record of growing acquisition, retention and ARR for portfolios worth $Ms * Knowledge of B2B SaaS partnership and integration models, including APIs, SDKs and referrals * Knowledge of the HR tech ecosystem, familiarity with EOR and Global Payroll products * Distinctive problem\-solving and prioritisation skills, especially frameworks to deliver sustainable revenue growth. * Ability to effectively influence stakeholders at all levels and in many functions, internally and externally. * Experience working autonomously to navigate complexity and deliver clarity in a fast\-paced and highly ambiguous environment. * Restless curiosity and deep empathy. * Concise and precise written and verbal communications; fluent English. * It's not required to have experience working remotely, but considered a plus. **Key Responsibilities** ------------------------ * Develop and drive technology partnership account strategy and execution, with the expected outcome of driving joint commercial success metrics, partner adoption of Remote Embedded \& Partner APIs, and end customer adoption of Ecosystem integrations * Own the joint commercial success of the partnership, establish key performance indicators that will determine the ultimate success of the partnerships * Drive partner sales enablement and orchestrate co\-selling motions * Ideate, launch and optimize co\-marketing and promotion opportunities (webinars, events, content sharing) and continue to maximize opportunities to accelerate business * Organize and execute bi\-directional referral relationships where relevant * Maintain all aspects of (joint) go\-to\-market planning \& execution, collaborating closely with Product, Engineering, Finance, Marketing, Legal, and Design teams * Facilitate Quarterly Business Reviews (QBR) and collaborate with Partner to drive areas of improvement and growth * Monitor revenue share pay\-ins and payouts and manage the partner payout process with select technology partners * Create strong relationships within the technology partner’s organization, in particular sales and support teams * Report on key performance metrics, analyze root causes, and create actionable plans to improve commercial and operational performance * Pro\-actively identify opportunities for expanding current partnerships * Collaborate and problem\-solve at all levels of the partner’s organization and become the connector to different stakeholders within Remote * Orchestrate involvement of Remote execs and internal stakeholders as appropriate (across Product, Engineering, Operations, CX, Finance, Legal, Compliance, and more) * Collect and communicate actionable partner and customer feedback to Remote’s and partner’s leadership teams **Practicals** -------------- * **You'll report to:** Head of Business Development * **Team:** Technology Partnerships * **Location**: AMER and EMEA * **Start date:** As soon as possible **Application process** ----------------------- * Recruiter Interview * Interview with Head of Business Development * Interview with cross functional team members * Interview with General Manager, Partnership Business * Bar Raiser Interview * Prior employment verification check Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap\-labor practices and therefore we ensure to pay above in\-location rates. We hope to inspire other companies to support global talent\-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide \- here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job\-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. *At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards \& People Enablement team on a case by case basis.* The annual salary range for this full\-time position is $48,900—$137,450 USD**Benefits** ------------ Our full benefits \& perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: * work from anywhere * flexible paid time off * flexible working hours (we are async) * 16 weeks paid parental leave * mental health support services * stock options * learning budget * home office budget \& IT equipment * budget for local in\-person social events or co\-working spaces **How you’ll plan your day (and life)** --------------------------------------- We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your **life\-work balance** is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! **How to apply** ---------------- * Please fill out the form below and upload your CV with a PDF format. * **We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.** * If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under\-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask \& encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. *Please note we accept applications on an ongoing basis.*
Carrer la Cellera, 2, 17170 Amer, Girona, Spain
€ 48,900-137,450/year
Indeed
Commercial Manager – Tourist Transport Service
With over 130 years of history, our company is one of Spain’s leading operators in the road passenger transport sector. Starting in 2013, Avanza entered a new phase upon joining the Mexican multinational Mobility ADO. Mobility ADO is a multinational specializing in integrated mobility management for people. Founded in Mexico over 80 years ago, it is now one of the world’s leading private passenger transport operators. Avanza’s services include: long-distance passenger transport, commuter transport, urban transport (metro, tram, bus, and bicycle), bus terminal management, and management of commercial enterprises and services. If you are interested in joining our team, passionate about passenger transport, and believe you meet the requirements outlined below, do not hesitate to apply to our vacancies—we would be delighted to meet you. At Avanza, we champion people, equal opportunities, and non-discrimination. All our selection and promotion processes are based exclusively on the candidate’s profile, knowledge, competencies, and experience. Responsibilities Avanza, a leading company in the passenger transport sector, seeks to hire a Commercial Manager for its tourist transport service, responsible for designing and maintaining a dedicated sales network for this service and ensuring an offering aligned with customer demand—based on analysis of customer behavior and perceptions—located at Méndez Álvaro South Bus Station (Madrid). What will your role involve? * Design, maintain, and consolidate an in-house sales network—targeting either travelers directly or third parties (e.g., hotels, museums, restaurants, etc.). * Conduct commercial prospecting by contacting potential clients, identifying business opportunities, and developing customized proposals. * Support key clients during system onboarding and provide assistance throughout billing, incident resolution, inquiries, etc. * Attend tourism fairs or events, promoting the company’s own services and/or other company services via cross-selling. * Analyze, together with Operations, service utilization and occupancy rates to ensure offered frequencies match customer demand; propose service adjustments—including product type, schedules, and routes—to optimize performance. * Analyze competitors and define action plans to increase market share and strengthen the company’s positioning. * Lead the assigned team, identifying members’ characteristics, concerns, and expectations to support their professional development. * Coordinate street-level sales assistants, providing support in resolving any incidents arising during ticket sales shifts to travelers. Requirements Bachelor’s or Degree in Business Administration & Management (ADE), Marketing, or Commerce Master’s in Commercial Management Advanced office software proficiency and social media skills At least 5 years’ experience as Commercial Manager or Business Development Manager Offer Permanent contract Working hours: 10:00–18:00, Monday to Sunday, with rotating and flexible shifts * If you are interested in joining our team, passionate about passenger transport, and believe you meet the requirements outlined above, do not hesitate to apply to this vacancy—we would be delighted to meet you.
Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain
Negotiable Salary
Indeed
Telephone Agent in Madrid (Interim Position)
Build a professional career with us I'm signing up! Join a leading company in the insurance sector At Reale Seguros, people are our greatest asset What is it like to work at Reale? At Reale Seguros, we offer the experience and learning opportunities that only a large, well-established company can provide. The workplace will preferably be our office in MADRID. We offer a temporary contract with full-time or intensive working hours, depending on the time of year. Reale Seguros holds some of the most highly regarded workplace certifications: Great Place to Work, Family-Responsible Company, Gender Equality in the Workplace, and Rational Working Hours Seal. Who are we looking for? We seek professionals who preferably have experience in contact centers and university education—though this is not mandatory. The selected candidate must demonstrate strong customer orientation, teamwork skills, and organizational ability. Bilingual proficiency or advanced English language skills will be valued. What will your responsibilities be? The Contact Center Agent for Auto Claims Opening carries out activities related to insured customer service, advising and opening auto insurance claims. Some of the more specific duties of the Telephone Agent for Auto Claims Opening in Madrid: A Telephone Agent’s day-to-day work involves customer service for opening auto insurance claims, as well as providing information regarding claim management and status. They will also liaise with the Claims Processing team by transferring documentation to initiate and finalize claim files. Request documentation from professionals (e.g., appraisers, traffic experts, etc.) to ensure successful claim opening. Work with CICOS/SDM agreements. Additionally, the Telephone Agent for Auto Claims Opening will facilitate information to workshops and suppliers and coordinate repairs for insured customers’ claims. What will the selection process be like? ##### #### **Register** Complete the registration form—it will take less than a minute. #### **Online Assessment** Complete the tests designed to help us understand your profile and strengths. #### **Meet the Team** Participate in our personal interview to explore your interests and motivations in greater depth. #### **Welcome to Reale!** Join our outstanding commercial network
Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain
Negotiable Salary
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